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Sheraton Porto Hotel & Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Porto Hotel & Spa

Exterior
Indoor pool
Piano bar
Indoor pool
Junior Suite, 1 Queen Bed

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
Rua Tenente Valadim, 146, Porto, 4100-476
  • Casa da Música
    13 min walk
  • Vila Nova de Gaia
    14 min walk
  • Livraria Lello
    4 min drive
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    15 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Club Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Club Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Porto

With a stay at Sheraton Porto Hotel & Spa, you'll be centrally located in Porto, a 2-minute drive from Casa da Música and 6 minutes from Ribeira Square. .This luxury hotel is 3 mi (4.8 km) from Porto Historic Center and 3.2 mi (5.2 km) from Porto Cathedral.

What's nearby

  • Casa da Música - 13 min walk - 1.1 km
  • Norte Shopping - 4 min drive - 3.9 km
  • Ribeira Square - 6 min drive - 4.6 km
  • Porto Cathedral - 6 min drive - 5.3 km
  • Porto Historic Center - 6 min drive - 4.9 km

Getting around

  • Coimbroes Station - 6 min drive
  • Francos Station - 9 min walk
  • Porto Airport (OPO) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Somos - ‬2 min walk
  • ‪Porto Palacio VIP Lounge - ‬5 min walk
  • ‪Club Lounge - ‬2 min walk
  • ‪Confeitaria San Remo - ‬6 min walk

About this property

Sheraton Porto Hotel & Spa

Luxury Porto hotel in Lordelo do Ouro with 2 restaurants
Sheraton Porto Hotel & Spa offers 266 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Porto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 8 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 266 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Porto Novo, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Porto Novo - This restaurant serves breakfast and dinner.
New Yorker Restaurant - This bistro specializes in Mediterranean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
New Yorker Bar - Onsite piano bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 28 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Porto Novo
  • New Yorker Restaurant
  • New Yorker Bar

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height view port in door
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 204

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Porto
Porto Sheraton
Sheraton Hotel Porto
Sheraton Porto
Sheraton Porto Hotel
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Sheraton Porto & Spa Porto
Sheraton Porto Hotel & Spa Hotel
Sheraton Porto Hotel & Spa Porto
Sheraton Porto Hotel & Spa Hotel Porto

Sheraton Porto Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 56 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the stay. Nice hotel and room. Pool hours aren’t great and a 20 euro fee per person is overpriced.
Stayed 1 night in Aug 2024

10/10 Excellent

Dylan

Stayed 1 night in Aug 2024

8/10 Good

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great base for everything, whether you’re a walker or prefer transport links. Great hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

Liaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jun 2024

6/10 Okay

Lauren

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Very comfortable hotel. Excellent breakfast. Lovely comfortable beds and very modern.
Stayed 4 nights in Jul 2024

10/10 Excellent

Moshe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class hotel. excellent spa and gym.all hotel staff switched to provide good service
Stayed 7 nights in Jun 2024

10/10 Excellent

Alaiah, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, modern facility. A good spread for breakfast, but only wish the restaurant staff spoke a little bit of English. The only negative about the bar was one of the worst pizza I ever ate.
Stayed 2 nights in Jun 2024

10/10 Excellent

Henry, NORTH MIAMI BEACH

Stayed 2 nights in Jun 2024

10/10 Excellent

adel

All good
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer Service with neat and clean property. Closed to Shopping Mall center. Very convenient to go around using Uber or Concierge services. Will definitely recommend to anyone. Except my TV didn't work at all during my stay although I brought it to the attention of staff 3 times since the day I checked in. Each time Maintenance personnel told me that it will be fixed soon, but it never happened Staff should take care of stuff like this especially when guest is staying for 6 nights, otherwise I enjoyed my stay.
Stayed 6 nights in Jun 2024

4/10 Poor

Marie

Travelled with family
The facility and rooms were in need of a deep clean. Room was dusty, some areas unclean, the buidling and room AC do not cool well. Very hot nights... Staff did have room service touch up the bathroom after our arrival. Most staff were pleasant to interact with. Largest complaint was the heat and the room's cleanliness disrupting comfortability of the stay.
Stayed 3 nights in May 2024

10/10 Excellent

Joemon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quieter neighborhood, city of Porto is very walkable.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Great stay, all the staff is pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful property and the staff were very accomodating with needs
Stayed 3 nights in May 2024

4/10 Poor

Igmar

Travelled with family
Disliked: Staff & service
El servicio al cliente deja mucho que desear.
Stayed 5 nights in Apr 2024