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Emerald Spa Motor Inn

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Spa Motor Inn

Front of property - evening/night
Premium bedding, individually decorated, blackout curtains
Premium bedding, individually decorated, blackout curtains
Lobby
Property entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included

Explore the area

Map
286 Fenton Street, Rotorua, 3010
  • Rotorua Central Mall
    14 min walk
  • Whakarewarewa: The Living Maori Village
    18 min walk
  • Mezz Bar
    2 min walk
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

View all photos for Superior Spa Studio

Superior Spa Studio

Superior Spa Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, individually decorated, blackout curtains

Deluxe Room, 1 Bedroom

  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms

Flat-screen TV

Family Room, 2 Bedrooms

  • 50 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

  • 22.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Flat-screen TV

Deluxe Room, 2 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom

Premium bedding, individually decorated, blackout curtains

Luxury Room, 1 Bedroom

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hana Lodge

Pool
Hot tub
Breakfast included
Parking included
4.8 out of 5, Exceptional, (22)
The price is NZ$1,298
for 1 cabin
includes taxes & fees
4 Jan - 5 Jan
Hana Lodge

About the area

Rotorua

With a stay at Emerald Spa Motor Inn in Rotorua (Glenholme), you'll be within a 10-minute drive of Skyline Rotorua and Whakarewarewa Hot Springs. .This motel is 0.2 mi (0.4 km) from Racing Rotorua and 0.7 mi (1.2 km) from Rotorua Central Mall.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Rotorua Central Mall - 14 min walk
  • Whakarewarewa: The Living Maori Village - 18 min walk
  • Tamaki Maori Village - 19 min walk
  • Polynesian Spa - 20 min walk
  • Redwoods Whakarewarewa Forest - 3 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Shadehouse Cafe - ‬3 min drive
  • ‪Pantry D'or - ‬12 min walk
  • ‪Scope Cafe Rotorua - ‬17 min walk

About this property

Emerald Spa Motor Inn

Rotorua motel in Glenholme with free parking
Emerald Spa Motor Inn offers 28 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 28 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as complimentary weekday newspapers and coffee/tea makers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This motel also features babysitting (surcharge) and a fireplace in the lobby.
Continental breakfasts are available daily from 7 AM to 8:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 8:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7 AM–8:30 AM: NZD 15-20 per person

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from June 15 2021 to August 28 2024 (dates subject to change).
The following facilities will be closed during June, July, and August:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 25.0 per night
Cribs (infant beds) are available for NZD 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 to 20 per person
  • Airport shuttle fee: NZD 10 per person (one way)
  • Airport shuttle fee per child: NZD 10.0 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from October to June
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Emerald Motor Inn
Emerald Spa Motor
Emerald Spa Motor Inn
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Rotorua
Emerald Hotel Rotorua
Emerald Spa Motor Inn Motel
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Inn Motel Rotorua

Emerald Spa Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 242 reviews" "
Rating 8 - Good. 89 out of 242 reviews" "
Rating 6 - Okay. 28 out of 242 reviews" "
Rating 4 - Poor. 6 out of 242 reviews" "
Rating 2 - Terrible. 5 out of 242 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes...Location, cleanliness...sky channels...service...bed Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Excellent motor inn. Value for money, friendly and very clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, well appointed and comfortable. Would highly recommend.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money spent
Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in the room was nice. Staff super friendly.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
Best Fish and Chips at Oppies was a block away. Overall average stay. Tamaki maori village has pickup from Emerald spa and was one of the best things we did in New Zealand.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Colin John

Travelled with family
Scam booking by nz.hotels.com
nz.Hotel.com took our booking for one night at the Emerald Spa Motor Inn and room payment with Amex, then we get advised by Emerald Spa that there was no room available when the booking was made.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Duva, Christchurch

Travelled with partner
Liked: Staff & service, amenities
Looked nice on the outside. .a bit worn out inside. Needs maintenance
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are massive. The bathrooms are clean but Rotorua water does stain the bathroom amenities.
Stayed 1 night in Nov 2019

6/10 Okay

donald

Liked: Cleanliness, staff & service
Disappointed
Very hot no aircon, blinds didn't work need replacing
Stayed 1 night in Nov 2019

8/10 Good

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emerald Spa
Reception staff were friendly and helpful. They readily supplied me with a map of Rotorua when I asked for one. The room was clean and tidy. Sky TV had access to most channels. The motel is only a short drive (5 minutes) from the city, so it is close, as are the Polynesian Spa Baths which i intended to visit.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable. For us the location was great, not too far from the town centre and also supermarkets were just down the road.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019