4/10 Poor
Nina
23 Jul 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up here because our vrbo booking cancelled on the day of arrival and this was the only thing we could find last minute. Front desk main person was very rude and not very accommodating or welcoming. When I came to report a problem first he made me wait until he finished adding his bills and then he said “so what” - the problem was there was a man walking in the hallway naked in the communal area and being creepy to my daughter - I thought his response was offensive. Plus they didn’t want to give us back our deposit and tried to tell us it would automatically come to us in 24 hours, based on other reviews I knew that wasn’t going to happen and both the father and son got very angry with us for asking for our deposit back and basically kicked us out during our breakfast which was supposed to be included. The towels and sheets were clean and the toilets were decent as well, the location was ideal however the staff was awful except for the woman and the new young man who works in the morning they were both really nice. Would never stay here again though and wouldn’t recommend it.
Nina
Stayed 3 nights in Jul 2024