With a stay at El Lago Waters Motel, you'll be centrally located in The Entrance, a 4-minute walk from Pelican Plaza and a 3-minute drive from Blue Bay Beach. .This beach motel is 3.4 mi (5.5 km) from Magenta Shores Golf Course and 4.2 mi (6.7 km) from Magenta Shores Beach.
El Lago Waters Motel offers 39 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually furnished accommodations have separate sitting areas and include desks. Digital television is provided. This The Entrance motel provides complimentary wired Internet access. Refrigerators and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this motel include an arcade/game room, a picnic area, and barbecue grills.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this motel consist of conference space and a meeting room.
Languages
Chinese (Mandarin), English, Finnish
Property amenities
Internet
Available in all rooms: Free wired Internet
Available in some public areas: Free wired Internet
Parking and public transport
Wheelchair-accessible parking available
Things to do
Arcade/games room
Children's pool
Outdoor pool
Family friendly
Arcade/games room
Children's pool
Laundry facilities
Outdoor pool
Fridge
Conveniences
Banquet hall
Vending machine
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Water sports equipment
Business services
Conference space
A meeting room
Outdoors
BBQ grill(s)
Garden
Picnic area
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Hairdryer
Towels
Entertainment
58-cm TV
Digital channels
Food and drink
Coffee/tea maker
Electric kettle
Fridge
More
Connecting rooms available
Desk
Individually furnished
Iron/ironing board
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: AUD 20
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 10 percent of room rate
Express check-out available
Special check-in instructions
The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 25.00 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: AUD 20 (subject to availability)
Late check-out fee: 10 percent of room rate (subject to availability)
Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property may place an authorization for 1 night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking using the credit card submitted during the reservation process.
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Property is also known as
El Lago Resort
El Lago Waters
El Lago Waters Resort
El Lago Waters Resort The Entrance
El Lago Waters The Entrance
El Waters
Lago Waters Resort
El Lago Waters Hotel The Entrance
El Lago Waters Motel The Entrance
El Lago Waters Motel
El Lago Waters Motel Motel
El Lago Waters Motel The Entrance
El Lago Waters Motel Motel The Entrance
El Lago Waters Motel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was dirty pool facilities were covered in litter, no chairs available at pool area, tv didn’t work. Aircon hardly worked, no towels provided.
No screen on window.
Dont even think about staying here and dont let the name fool you. Its filthy, old, and uncomfortable. No hot water tap in the shower, no air conditioning remote, rusty fridge and the stair rails are so loose and dangerous. Room smells of stale smoke and buckets of urine in the car park. If I could give it no stars I would. Staff were great.
Air conditioner did not work, cooling function was definitely not working. Air con set on 17 felt like 25 deg. With a pregnant wife and a hot day, this was uncomfortable. After raising this with reception and maintenance - they assured me I was wrong and that the Air con was working fine. Ridiculous. Not handled well by management.
Rooms are very old and ours wasn't cleaned sufficiently.
Pool was clean and worth swimming in. Great location.
Matt
Stayed 1 night in Nov 2024
8/10 Good
David
Travelled with family and small children, Business traveller
22 Nov 2024
Liked: Cleanliness, staff & service, amenities
This is an older motel in need of some upgrade. For a 1 night stay I found this to be quite adequate. Staff was friendly and room was acceptable.
The upmost disgusting houso place you will ever stay at avoid at all costs!!! The place is used as a halfway house for homeless people. Witnessed people smoking ice on there balcony. Cockroaches everywhere! No staff insight when needed! The staff had a broken nose and told he couldn’t refund! Have since found out that he could of!! The staff is rude! Looks nothing like the photos very rundown and dirty place! No elevator so have to lugg bags up 3 flights of stairs! Just avoid you would feel safer sleeping under the bridge then at this place!! Read all the reviews of this place i with we had!
Alana
Stayed 2 nights in Nov 2024
6/10 Okay
Nola
Business traveller
30 Oct 2024
Disliked: Cleanliness, staff & service, amenities
The property requires a lot of maintenance work, up grades on rooms and facilities. Location to the venue was great. Price was good. Items for rooms no hairdryer, shower flooded floor in bathroom. Taps require maintenance for bathroom sink and shower.
Nola
Stayed 1 night in Oct 2024
8/10 Good
Judy
Travelled with partner
27 Oct 2024
Liked: Cleanliness, staff & service
Great location. Affordable. Staff friendly and there for you needs. Property would get 10/10 if renovated but then I guess they would put the price up.
Sheets, pillow slips and towels were clean at least. My wife swapped pillows during the night because her ONE pillow was uncomfortable.
It’s very run down, with weeds growing between pavers on the mezzanine area and poolside. The pool, while the water looked clean had lots of debris on the bottom, including a spoon the was still there the day we checked out.
It is conveniently located near the waterfront entertainment area. But could be a bit foreboding for a woman, alone at night.
There had been a stabbing in The El Lago Caravan Park which is three doors down and owned by the same company.
Overpriced for the rundown facility.
Poor workmanship for an attempt to refresh the rooms, needs new bathroom, painting, furniture old and battered doors have forced entry damage walls damaged, towel stuffed in bathroom ceiling vent to block the hole! In our friends room. Photo of pool area does not represent the facility condition.
Needs a complete revamp.
Could not get out of there quick enough.
Paul
Stayed 1 night in Oct 2024
4/10 Poor
Hilda
Travelled with partner
26 Oct 2024
Disliked: Cleanliness
The property is very run down, only good thing about this place is the location
Nothing at all like the pictures. Extremely run down bordering on unsafe.
The room was filthy. We were surrounded by drug addicts who kept us up all night and to make things worse the door didnt lock properly.
Would NOT have stayed here if there was any other accommodation available at the time.
On arrival there was no staff a phone number at reception said to call, nobody answered and after 2 hours they called back, the room was dirty , the area was unsafe, the bathroom was filthy
Unfortunately, the pictures of the property displayed online are not indicative of the true state of the property.
It is very run-down and the area surrounding the motel is poorly maintained.
Whilst the rooms are dated, they were clean.
Our bed was very low to the floor and as 70 this was difficult accessing.
The shower is also over the bath.
Our biggest grief with our stay was a problem with no water being availble for 3hrs during our overnight stay.
Whilst the water was fixed by 10.30pm, there was no hot water until 11.30pm.
Overall, the property is old and in need of many repairs, so don't rely on the pictures advertised, I would encourage people to read the reviews, which I did not.
Very disappointing
Cheryl
Stayed 1 night in Oct 2024
6/10 Okay
Christopher
16 Oct 2024
Disliked: Property conditions & facilities
Its close to the water, in a nice convenient spot. Later checkout to most places.
However, upon entering heading to our room there was a hole in the roof (looked like bad water damage) in the pool they have a nice shallow end for children, but the pool was dirty, we pulled a half fish body out of the shallow section.
Overall just had a real weird vibe.
Christopher
Stayed 1 night in Oct 2024
4/10 Poor
Rae
Travelled with partner
16 Oct 2024
Disliked: Staff & service, amenities
No one in reception . Poor maintenance of property. No hot water. Poor kitchen equipment- no plates or cutlery.
Very disappointing as the location is great .