All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything at this hotel is 10/10+ stars. The manager Samantha is so sweet & her entire staff is top notch! The service, rooms, & food are the best there is in all of Austria. Every time we stay here it’s a total treat & we feel so blessed! Thank you to all for a wonderful stay!
First of all the staff was amazing and so attentive to every detail and need. The room was beautifully decorated, clean and had everything you could possible want down to heated towel rack. The dining experience was delicious! The hotel is located on top of a hill but they give you a ticket to ride the funicular. We would stay there again!
Literally everything was perfect. Stayed in tower room #35 and it was amazing. The Glass Garden restaurant was impeccable and well deserving of its Michelin status. Breakfast was delicious. Every single member of the staff was polite, friendly, over-the-top helpful and welcoming. Our only regret is we could not stay longer. We travel quite a bit and this was easily one of the best experiences we’ve had with a hotel. Can’t wait to come back!
A beautiful hotel in a beautiful city!
We could not have picked a better place to stay.
Great accommodations & great service.
Highly recommend this hotel.
We stayed for just one night ahead of a vacation with a tour group. After 2 flights and 2 trains to get to Salzburg, we were looking for a quiet place to relax. The staff were exceptional - we were greeted with champagne, our bags were brought directly to our room and our room was upgraded from a standard suite to a castle suite. The bed was a little on the firm side, just the way we like it. The staff gave us recommendations for dinner close to the hotel and free passes to use the elevator to take us down the mountain. We made the mistake of not reserving dinner reservations onsite in advance and the restaurant was fully booked for dinner by our 2pm arrival. After an early dinner, we came back to our room around 6:30 and within an hour we were both fast asleep for the next 12 hours. On checkout the next morning, the staff held our luggage while we spent the day exploring the nearby fortress. When we returned in the afternoon, they helped us with getting a cab to our next location.
Our room was fantastic, with a seating/dining area, comfortable king-sized bed and huge bathroom with walk-in closet, separate toilet, and freestanding tub under a huge, arched window.
The hotel grounds were equally as fantastic with the infinity pool, hot tub and several outdoor dining/seating spaces.
The location is quiet and remote, but surprisingly easy to access. Wooded paths from the hotel lead to the Modern Art Museum and Fortress.
What a wonderful experience at Schloss Mönchstein fr the moment arrived.
The staff was top notch, we had a glass of wine while our luggage was brought to the room. The room was perfect and made us feel like we were staying in a castle. Great pool and again everyone in the hotel was so pleasant and helpful.
Thank you for really making this a great vacation get away.
Ross & Sherri Christensen