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Quality Hotel and Conference Center

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Hotel and Conference Center

Free daily self-service breakfast
Lobby
Seasonal outdoor pool
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
3350 Big Laurel Hwy, Bluefield, WV, 24701
  • Mercer Mall
    5 min drive
  • Maple Park Cemetery
    6 min drive
  • Rosies II
    4 min walk
  • Bluefield, WV (BLF-Mercer County)
    14 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Bluefield

Located in Bluefield, Quality Hotel and Conference Center is connected to the convention center, a 5-minute drive from Montvale Park and 5 minutes from Mercer Mall. .This hotel is 3.6 mi (5.8 km) from Walnut Grove Cemetery and 3.7 mi (6 km) from Maple Park Cemetery.

What's nearby

  • Mercer Mall - 5 min drive
  • Bluefield College - 7 min drive
  • Bluefield State College - 9 min drive
  • Bowen Field - 9 min drive
  • William B. Robertson Library - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪The RailYard - ‬6 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Wendy's - ‬8 min drive
  • ‪Little Caesars Pizza - ‬5 min drive

About this property

Quality Hotel and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Bluefield
Quality Hotel and Conference Center offers 118 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a satisfying meal at Center Cafe serving guests of Quality Hotel and Conference Center. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bluefield? This hotel has 3948 square feet (355 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.
Center Cafe - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free self-service breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Center Cafe

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (3948 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • No lift (single-level property)
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Bluefield
Quality Hotel Bluefield
Quality And Conference Center
Quality Hotel and Conference Center Hotel
Quality Hotel and Conference Center Bluefield
Quality Hotel and Conference Center Hotel Bluefield

Quality Hotel and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 130 out of 565 reviews" "
Rating 8 - Good. 165 out of 565 reviews" "
Rating 6 - Okay. 135 out of 565 reviews" "
Rating 4 - Poor. 90 out of 565 reviews" "
Rating 2 - Terrible. 45 out of 565 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid.
Took at least 15 minutes to get greeted and checked in. Limited staff. Broken vending machines, terrible cold breakfast, dated decor, smelly carpet and no AC in my room.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Was not informed at checkin that the cable service was out. Wifi was so weak could not get on internet. Check in clerk not friendly at all.
Stayed 1 night in Sep 2024

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything look rundown and dirty. I would stay here again
Stayed 1 night in Sep 2024

6/10 Okay

Susan, roanoke

Travelled with family
Disliked: Amenities, property conditions & facilities
Served our purpose for 1 night stay. Staff was great. Nice bar. Breakfast was very limited - nothing hot except a waffle and coffee. There are newer hotels in similar price range a few miles outside of town in Princeton.
Stayed 1 night in Sep 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay here again. Was given a dirty room, and when I went back to the desk to ask for a new room, we were assigned to a room across the hotel. So my sister and I had to carry our stuff back downstairs, across the courtyard and up another flight of stairs. The hotel had an unpleasant smell, front desk staff was unhygienic and didn’t seem to know what he was doing.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Property was just off 77 easy to get to. Facility had a bar and food that was very nice. Rooms could use a little update and hallways and stairs need cleaned. But overall for price and a one night stay would recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problems are key card didn’t work well and TV cable was out.
Stayed 1 night in Aug 2024

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no TV service which is listed as an amenity on the website. Should get some kind of refund for this. Also, the hotel was very musty smelling.
Stayed 1 night in Aug 2024

6/10 Okay

Barry

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is very run down. Everything is old and dirty. Electric outlets hanging out of the wall weeds everywhere and the carpet in the room felt wet The tub was old and gross. I'd not stop here again Glad i only booked one night. Not worth what i was charged
Stayed 1 night in Aug 2024

4/10 Poor

Kerry

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok but not staying here again
The staff was friendly, but the hotel itself is a little outdated. The bathroom reflected that the most, on top of being dirty. There were hairs left behind on the shower walls. The carpet was also filthy. I forgot my slides, so I walked around in my socks. I threw them in the trash before I left because they were just too nasty to bring home. Also, the window curtain does not draw closed. The sheers are the only thing to “block” sunlight, of course they don’t.
Stayed 1 night in Aug 2024

6/10 Okay

susan

Travelled with family
Liked: Staff & service
No Breakfast
Disappointed in breakfast offering was toast an apple an orange or yogurt!. Could have at least had bagels and donuts . Waffle maker had no batter.
Stayed 1 night in Aug 2024

8/10 Good

Connie

Stayed 1 night in Jul 2024

4/10 Poor

Sherry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in great need of a total make over. The entire facility is tired, outdated, and presents as overall dirty. The carpeting in my room was worn out and dirt. The ceiling had water damage which was obvious by the circular stains. The toilet and vanity/sink was extremely low, I don't think their heights would be up to today's standards. The bedding was clean and comfortable and the air conditioner worked well. The meeting rooms and bar were extremely hot. Checking in was a problem as the clerk seemed to think I had already checked in since someone with a similar name had checked in before me. I had to produce email confirmation to convince the front desk employee that I had a paid reservation. This facility needs a complete overhaul and gut job. I hope to never stay there again. The corporate brand needs to step in and make major improvements.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Stayed 1 night in Jun 2024

8/10 Good

Ariel M

Business traveller
Liked: Cleanliness, staff & service, room comfort
A bit on the down side.
Rooms a bit out dated could use some fresh paint and new carpets or at least shampooing. AC system needs to be cleaned. Room has a musty smell and shower drains very slow. Staff is very nice but the hotel needs some freshing up.
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Stayed 1 night in Jun 2024

10/10 Excellent

Faye

Stayed 1 night in Jun 2024

2/10 Terrible

Lacie

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2024

8/10 Good

Michelle R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was clean. The window curtains didn’t shut to block the light from coming into the rooms!
Stayed 1 night in Jun 2024

4/10 Poor

Shelli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly, dirty, uncomfortable
The hotel had a terrible smell - a mix of cigarettes and weed. The beds were very uncomfortable, the bathroom was dirty with hair and dirty handprints on the walls of the shower.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unremarkable in every way
kind of out of the way,
Stayed 1 night in May 2024

2/10 Terrible

Prudence, Vineland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. Don’t let the front lobby fool you. To start with the room wa dirty There were cobwebs and dead spiders on the walls . The paint was peeling off the walls. The ceiling tiles in the bathroom were broken and falling down. The shower curtain when you turned on the shower was so old the water was going through it. There was a sign in the bathroom that said to conserve water towels will be replaced every 3 days. You got one towel and 1 wash cloth per person yet the water in the tub was leaking. The blow dryer didn’t work and neither did the electrical outlets.Oh and to mention there were cockroaches in the bathroom. There were cigarette burns in the curtains furniture and bed linens. The comforter was too small for the bed and it and the sheets were all stained up. Also the bed had 4 brackets sticking out of the side of it do you had to watch how you got out of bed because you bumped your legs on it. We did complain to the office but nothing was done about it. It looked like the curtains were never washed they smelled horrible from cigarette smoke and the window was filthy. Stay clear of this place. Would not recommend this place at all.
Stayed 4 nights in May 2024

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024