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Renaissance Dallas Richardson Hotel

4.0 star property

Photo gallery for Renaissance Dallas Richardson Hotel

1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains
Exterior
3 restaurants, breakfast, lunch, dinner served; American cuisine
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Bar

Explore the area

Map
900 E Lookout Dr, Richardson, TX, 75082
  • Eisemann Center for the Performing Arts
    ‪1 min walk‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • Galleria Dallas
    ‪10 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

50-inch Smart TV with satellite channels, TV, Netflix

Junior Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

50-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

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About the area

Richardson

Located in Richardson, Renaissance Dallas Richardson Hotel is in the business district, a 1-minute drive from Eisemann Center for the Performing Arts and 5 minutes from University of Texas at Dallas. .This hotel is 6.1 mi (9.8 km) from Richland College and 6.4 mi (10.3 km) from WhirlyBall.

What's nearby

  • Eisemann Center for the Performing Arts - 1 min walk - 0.1 km
  • CityLine - 3 min drive - 2.8 km
  • University of Texas at Dallas - 5 min drive - 4.9 km
  • Baylor Scott & White The Heart Hospital - 9 min drive - 11.8 km
  • Galleria Dallas - 10 min drive - 14.6 km

Getting around

  • Galatyn Park Station - 2 min walk
  • Dallas Union Station - 18 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Velvet Taco - ‬19 min walk
  • ‪Panera Bread - ‬19 min walk
  • ‪Fox & Hound - ‬2 min drive
  • ‪Wendy's - ‬17 min walk

About this property

Renaissance Dallas Richardson Hotel

Hotel with 3 restaurants, steps from Eisemann Center for the Performing Arts
Renaissance Dallas Richardson Hotel offers 335 accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Richardson hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 335 guestrooms featuring refrigerators and Smart televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at The R., one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Richardson? This hotel has 30392 square feet (2823 square meters) of space consisting of a conference center and 23 meeting rooms. Guests may use a bus station shuttle for a surcharge, and self parking (subject to charges) is available onsite.
The R. - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
After 5 - This cocktail bar specializes in American cuisine and serves dinner only. Open daily.
Before 5 - This café specializes in American cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per day)
  • Valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • After 5
  • Before 5
  • The R.

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 23 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (30,392 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Renaissance Hotel Richardson
Dallas Renaissance Richardson
Dallas Richardson Hotel
Renaissance Dallas Richardson
Renaissance Dallas Richardson Hotel
Renaissance Hotel Richardson
Renaissance Richardson Dallas Hotel
Renaissance Richardson Hotel
Richardson Renaissance
Richardson Renaissance Hotel
Renaissance Richardson
Renaissance Dallas Richardson
Renaissance Dallas Richardson Hotel Hotel
Renaissance Dallas Richardson Hotel Richardson
Renaissance Dallas Richardson Hotel Hotel Richardson

Renaissance Dallas Richardson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 650 out of 1075 reviews
Rating 8 - Good. 202 out of 1075 reviews
Rating 6 - Okay. 107 out of 1075 reviews
Rating 4 - Poor. 60 out of 1075 reviews
Rating 2 - Terrible. 56 out of 1075 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Stayed 1 night in Dec 2024

2/10 Terrible

Vincent

Didn’t have my room
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Stayed 1 night in Nov 2024

2/10 Terrible

denise

Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and spacious
Staff and facilities were TOP NOTCH. Friendly, courteous, and accommodating. The room was spacious and very comfy. I enjoyed my stay.
Stayed 4 nights in Dec 2024

2/10 Terrible

robert

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

lindsey

Stayed 1 night in Nov 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
goood stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
A pretty big group of us stayed here. We were in town for a soccer tournament. All staff I encountered were friendly and helpful. We had a wonderful time. The rooms were clean. The pool area was nice and pool was clean. Lobby was beautiful and well kept. 10/10 recommend! Will definitely be staying there if we are in the area again! I did not eat at the restaurant or breakfast buffet, but I heard good things about both. Bar service was quick & friendly!
Stayed 2 nights in Dec 2024

10/10 Excellent

Marjorie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jose G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is my third time in RS when visiting Tichardson and won’t be my last
Stayed 2 nights in Nov 2024

10/10 Excellent

Danny, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

2/10 Terrible

Kristy, Dallas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Renaissance hotels PHONE Customer Service understands the meaning of Customer Service. They resolved this odd experience. Renaissance hotels have been my family’s favorite choice for over 30 years. Been going since I was a kid, and once I became an adult. This experience was so abnormal for their high standards. The room did not have the tub style that was detailed and I was looking forward too. The manager at the front desk was unprofessional and offensive. When I asked for a refund for the one additional night, she asked me if I had used the bathroom while I was in the room. All I could do was pause and say, “Excuse me? If you need to know, I used the toilet and the sink to wash my hands, but not the tub because it was not what I thought.” All she said back was, if you knew it when you came here we could have refunded you before you checked in. I was confused and asked, “How would I know the room did not match the detailed description if I did not go in it?” Then she asked the restroom question again. I was done. Left the hotel quietly, knowing I wasn’t going to use the additional night I had booked. All this because of Manager’s customer service. All other employees were amazing and kind. When the wonderful valet employee brought our SUV around, I told my husband how disappointed and astonished I was at the manager’s unprofessional and distasteful choice of words. He called Renaissance Customer Service. They humbly apologized and compensated the night unused. Thank you!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alif

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 2 nights in Nov 2024

8/10 Good

Kiauna

Liked: Cleanliness, staff & service
Bathroom was a little outdated but property was nice otherwise.
Stayed 2 nights in Nov 2024

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property and extremely quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Hector, LAREDO

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

LATOYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Katherine, Lawrenceville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, fresh and tasty but the rest of the food… lunch dinner wings soup dessert etc tasted terrible. They even served me cold soup . Three chicken wings not taste and old as well not fried, the shrimp tacos no flavor no taste and they inly add onios and a little of green celery. Pizza was good
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024