2/10 Terrible
Hendjoulie
24 Oct 2024
We booked a room that looked nothing like the bedroom that was publicized. We asked for an upgrade, the upgrade was 1.2k more than what was listed on Expedia. Reached out to Expedia, they did not try to match the price.
Front desk gave multiple disinformation about shuttle time which ruined my bday since I planed around the time they initially gave.
Everyone was just not customer service oriented.
I’m very disappointed and displeased with the amount I paid
Hendjoulie
Stayed 5 nights in Oct 2024