Quality Inn Gaylord

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Gaylord

Indoor pool
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Otsego County Historical Museum
    8 min walk
  • Bavarian Falls Park
    15 min walk
  • Call of the Wild Museum
    15 min walk
  • Gaylord, MI (GLR-Gaylord Regional)
    3 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Gaylord

Located in Gaylord, Quality Inn Gaylord is within a 5-minute drive of Otsego County Historical Museum and Bavarian Falls Park. .This hotel is 0.8 mi (1.3 km) from Call of the Wild Museum and 1.2 mi (1.9 km) from Otsego Memorial Hospital.

What's nearby

  • Bavarian Falls Park - 15 min walk
  • Gaylord Discovery Center - 2 min drive
  • North Central State Trail - 3 min drive
  • Otsego Golf Club - 3 min drive
  • Gaylord's City Elk Park - 3 min drive

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 48 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Culver's - ‬17 min walk
  • ‪Five Guys - ‬13 min walk
  • ‪Panera Bread - ‬13 min walk

About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and a fitness center
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 146 out of 980 reviews" "
Rating 8 - Good. 281 out of 980 reviews" "
Rating 6 - Okay. 237 out of 980 reviews" "
Rating 4 - Poor. 177 out of 980 reviews" "
Rating 2 - Terrible. 139 out of 980 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean as well as bathroom. The breakfast wasn't the best I've had at a hotel. The bed was a little uncomfortable. The staff were all very nice and friendly, great customer service. Easy check l-in and check-out.
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and bathroom was clean. Nice pool and hot tub. The break fast was not the best I've had at a hotel My only major complaint is the bed was a little lumpy and not the most comfortable. Again, the staff was wonderful.
Stayed 1 night in Oct 2024

4/10 Poor

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After we checked in, we found out the outside entrance near our room did not lock. After asking the front desk about it, we were told that they were “doing renovations” and they had no way to lock it. I asked how long it had been like that and was told around 6 to 12 months. After a conversation with the assistant manager, I was told we could leave if we did not like it. The room was ok, except for the sewer drain cap that was loose in the closet area so whenever someone flushed the toilet down the hall, you could hear it in our room. I’m all for hotels making improvements, however none of this was stated when booking. Overall, not a great experience.
Stayed 2 nights in Sep 2024

6/10 Okay

Connie

Liked: Staff & service
Staff nice ,rooms decent
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Stayed 1 night in Sep 2024

2/10 Terrible

Arlene

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was remodeling being done. Everything was torn up even inside the rooms. The first room we were given had a terrible odor and dressers pulled away from the wall with holes by the floorboards where you could see insulation in there. The odor smelled like dead rodents. We were given another room which was slightly better but not acceptable. The only reason we stayed was because we had traveled 10 hours that day and we had a reservation that was not able to cancel. The gentleman working the desk was very nice and tried to find a better room for us.
Stayed 1 night in Aug 2024

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was renovated which I can deal with but the dirty shower, dirt on the floor, bugs by the toilet and broken fan and toilet seat were too much. Also the party right outside our room at 3 AM was annoying. The party or whatever that was woke most of the occupants of the hotel. I plan to reach out to the manager at a later date and will never use this hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wanita

Stayed 1 night in Sep 2024

4/10 Poor

Chelyan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were no locks on the outside doors to the hall on the main floor. Our bathroom door was broken. The bathroom was extremely small and cramped. The overall cleanliness of the room, building, and area around the building was lacking.
Stayed 2 nights in Sep 2024

6/10 Okay

STEVEN

Stayed 1 night in Sep 2024

8/10 Good

Heidi

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The first room we had the bed fell apart when we sat on it. The pool had algae growing on the walls. There was load music playing all night next to our room and dogs barking. Won't ever stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities
Great value for the price! ...but comes with the unavoidable inconveniences of updates and renovations taking place currently. Still recommended
Stayed 1 night in Sep 2024

2/10 Terrible

Veronika

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

kevin

Disliked: Cleanliness, property conditions & facilities
pool hot tub jets not working and one outside door broken door wide open. Walking down hallway one room had furniture coming out the door. It was a storage room?
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sara

Stayed 1 night in Aug 2024

8/10 Good

Sunil

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A very positive experience.
I recently stayed this hotel, and overall, I had a very positive experience. The location was convenient, and the room was clean and comfortable. The staff was friendly and accommodating, which made my stay even more pleasant. Overall, I would recommend this hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
Prpoerty needs renovation and our door wascwarped with a broken safety chain. Bathroom door was also warped so it would not close. Side entry door was missing its lock and was unsecured.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

shellia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was the first corner room, 107 it was a little cell and smelled like body odor. Moved to 139. No bed skirts, bare box spring, no mattress protector. Handle to shower fell off, dirty wash cloth over the shower. Moved next morning to 120, cleaner but no trim in room. Carpets filthy, ice machine on bith floors broke, vending out of order, dirty lobby. GM refused discount and was rude. Ignored expedia many times trying to get a refund.
Stayed 4 nights in Aug 2024

6/10 Okay

Imtiyazuddin

Disliked: Property conditions & facilities
No elevator
Stayed 1 night in Aug 2024

2/10 Terrible

Rhonda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had sort of a musty, closed up smell. There was NO mirror in the bathroom. There was a floor lamp in the bathroom...not sure why. Lighting was poor. No exhaust fan. Pool was closed due to maintenance issues. Staff sat outside next to the lobby to smoke and take breaks. Breakfast was horrible. Selection was slim and staff wasnt professional. Hotel business was conducted at the lobby counter instead of in the office. If it hadnt been a ladt minute reservation and evening check-in. We would have gone somewhere else!
Stayed 1 night in Jul 2024