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Room type Options Nightly price Book
Panoramic Room, 1 Queen Bed, Balcony, Park View
35 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Business Double Room, 2 Double Beds, Concierge Service, City View
Room with view
45 square metres
2 Double Beds
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 Queen Bed, Concierge Service, Park View
40 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Single Room, 1 Double Bed, Concierge Service, City View
Room with view
25 square metres
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Comfort Triple Room, Mixed Dorm, Concierge Service
65 square metres
3 Double Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Art Deco hotel with free breakfast connected to a shopping center in Pucallpa

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
24-hour business centre
Laundry facilities

A stay at Del Castillo Plaza Hotel Pucallpa places you in the heart of Pucallpa, within a 10-minute walk of Museo Agustin Rivas and Plaza del Reloj. This hotel is 3.4 mi (5.5 km) from Parque Natural de Pucallpa and 3.8 mi (6.2 km) from Agustín Rivas.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 9 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Pucallpa? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Free airport transport
  • Concierge services
  • Total number of rooms - 20
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 484
  • Conference space size (meters) - 45
  • Number of meeting rooms - 1
  • Free reception
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Free grocery shopping service
  • Terrace
  • Free continental breakfast
  • Water dispenser
  • Proposal/romance packages available
  • Banquet hall
  • Vending machine
  • Uncovered parking
  • Secured parking
  • Uncovered parking
  • Secured parking

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish
  • Portuguese

Parking

Free self parking , Free valet parking

Room Amenities

Del Castillo Plaza Hotel Pucallpa offers 20 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, first-run movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room massage available
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • First-run films
  • Pillowtop mattress
  • Pillow menu
  • TV size 32
  • TV size (measurement) inch
  • Bathtub or shower
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Netflix
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Streaming services
  • Restaurant dining guide
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Accessible bathtub
  • Wheelchair-width doorways
  • Wardrobe

Where to Eat

A complimentary continental breakfast is served each morning between 7 AM and 9 AM. A complimentary manager's reception is offered each day.

Del Castillo Plaza Hotel Pucallpa has a restaurant on site.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Things to do

  • Health or beauty spa nearby

Spa Services

  • Couples treatment rooms
  • Massages

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

No cots (infant beds) available

Children stay free

Service animals not allowed

One child stays free

Debit cards

UnionPay

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Sanitary Protocol for Categorised Hotels (Peru)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Castillo Plaza Hotel Pucallpa
  • Castillo Plaza Hotel
  • Castillo Plaza Pucallpa
  • Del Castillo Plaza Pucallpa
  • Del Castillo Plaza Hotel Pucallpa Hotel
  • Del Castillo Plaza Hotel Pucallpa Callería
  • Del Castillo Plaza Hotel Pucallpa Hotel Callería

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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