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Casona de los Sapos Hotel Boutique

4.5 star property

Photo gallery for Casona de los Sapos Hotel Boutique

Indoor pool, pool umbrellas, pool loungers
Exterior
Premier Suite
Lobby
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Free WiFi

Explore the area

Map
Calle 7 Oriente 406, Centro Historico, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪5 min walk‬
  • Puebla Cathedral
    ‪9 min walk‬
  • Puebla Convention Center
    ‪10 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 42 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Senior Suite

Senior Suite

Senior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

A stay at Casona de los Sapos Hotel Boutique places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. .This luxury hotel is 11.2 mi (18.1 km) from Africam Safari and 3.7 mi (5.9 km) from Angelopolis Commercial Center.

What's nearby

  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Puebla Cathedral - 9 min walk - 0.8 km
  • Puebla Convention Center - 10 min walk - 0.8 km
  • Centro Expositor - 8 min drive - 4.5 km
  • Angelopolis Commercial Center - 8 min drive - 6.0 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪La Pasita - ‬2 min walk
  • ‪Au Pain Chaud - Pan Artesanal - ‬1 min walk
  • ‪La Terminal - ‬2 min walk
  • ‪Cemitas y Tortas la Poblanita - ‬2 min walk
  • ‪El Ídolo de México - ‬2 min walk

About this property

Casona de los Sapos Hotel Boutique

Luxury hotel with a full-service spa connected to the convention center in Puebla
Casona de los Sapos Hotel Boutique offers 19 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
SPA has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 19 guestrooms featuring minibars and espresso makers. Rooms have private balconies. 52-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
For lunch or dinner, stop by Casona de los Sapos Resta, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 495 square feet (46 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
Casona de los Sapos Resta - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
La Francesita - This coffee shop specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casona de los Sapos Resta
  • La Francesita

Things to do

  • 24-hour health club
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (495 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 400 for children
  • Airport shuttle fee: MXN 500 per room (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casona los Sapos Hotel Boutique Puebla
Casona los Sapos Hotel Boutique
Casona los Sapos Boutique Puebla
Casona los Sapos Boutique
Casona De Los Sapos
Casona Los Sapos Puebla
Casona de los Sapos Hotel Boutique Hotel
Casona de los Sapos Hotel Boutique Puebla
Casona de los Sapos Hotel Boutique Hotel Puebla

Casona de los Sapos Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 165 reviews
Rating 8 - Good. 10 out of 165 reviews
Rating 6 - Okay. 6 out of 165 reviews
Rating 4 - Poor. 3 out of 165 reviews
Rating 2 - Terrible. 1 out of 165 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the hotel. But discovered that the exits have wrought iron gates that are locked at night. When I inquired about exits in case of fire they said they would have to unlock the gates. I believed this was entirely dangerous situation.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels very much safe around the area. Gret area to walk around and shop. Huge shopping districts that continue on. Property is great, clean staff is very polite rooms are spacious. Staff is very helpful. Tour buses around the block.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A bit loud
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to all the amenities that PUEBLA has to offer.Close to many great restaurants and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Ludmila

Stayed 1 night in Aug 2024

8/10 Good

Ludmila

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was fine, nice. The staff excellent. The rooftop pool needs repairs. The door to the bathroom near the pool is hard to open, the two doors are not aligned properly (we already mentioned to the staff on prior visit). No soap in the bathroom. The furniture on the sundeck is falling apart.
Stayed 1 night in Aug 2024

6/10 Okay

Ludmila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent in general. Previously I mostly stayed in the entry level suites which are excellent. This time however I made a mistake to book the presidential suite and it was a disaster. The space is amazing and artistic, with multiple windows, decorated by antiques and modern art. However the plumbing in the main bathroom did not work. When I book expensive suites I mostly look forward to the posh bathrooms, these I consider sanctuaries, but not this time.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was more than I expected. Beautiful accommodations. Food was great. Will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff aleads attentive. Miguel at front desk always asking if everything was okay. He was able to accommodate my needs due to my chemical allergies thus my stay was very pleasant without any issues. Hotel is walking distance to the centro and there are many options for shopping and restaurants. I would recommend this hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Charming renovated historic building. Our room faced the street and their bakery was below us. We were waken to the smell of freshly baked croissants. The staff Daniel and Oswald could not be more polite and attentive. Fabulous breakfast of delicious Mexican dishes like chilaquiles and enchiladas. Breakfast was included. The room was ample. Large window opened to the street. Centrally located. Walking distance to the cathedral, shopping and restaurants. No need for a car. Highly recommend restaurants Cabarrocas and Mural de los Poblanos. Both restaurants are two blocks away. I don’t recommend Casa del Mendrugo restaurante. Very disappointing. Not at all like the other restaurants that I mentioned. I highly recommend this hotel if you’re looking for a romantic experience in a charming place
Stayed 5 nights in Jul 2024

10/10 Excellent

Ludmila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is full of beautiful art! In the middle of everything easy to walk to restaurants or churches or shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location and service
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location- top quality bed and bedding- very clean- would definitely book again
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Puebla
Beautiful historical property, exceptional staff, perfect location. Included breakfast is wonderful. Hope to return next year.
Stayed 3 nights in Jan 2024

10/10 Excellent

America, sammamish

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything: bed super comfy, cleanliness, amenities property, area & parking.
Stayed 5 nights in Nov 2023

10/10 Excellent

Mauricio

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect, small intimate and the staff was amazing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriela

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

SOFIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent food too.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yanela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The hotel helped arrange our airport pick up. We were charged an additional fee for a third person, but before the booking we were unaware that would be the case so the extra cost wasn’t ideal considering we weren’t expecting it.
Stayed 4 nights in Oct 2023

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023