4/10 Poor
Abigayle
Travelled with partner
23 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
Our stay at Picalu Villas was alright. The location was convenient, with a short walk to the bus station, a large grocery store, and the beach. The pool appeared clean, though we didn't use it and the room had nearly all the amenities needed for a long stay, though it lacked beach towels and some salt and pepper.
However, a significant drawback was the construction noise from the house next door. The noise began promptly at 8 AM each day, with drilling and jackhammering that was quite disruptive. On the day of our checkout, I informed the host via WhatsApp about the construction and mentioned that it would have been helpful to know about this before our arrival so we could have made alternative arrangements or come prepared with earplugs as I didn’t see any reviews talking about the construction next door when we booked. The host’s response was dismissive, stating it was not their issue. I replied saying that I know there is not anything they can do I just wished they informed us before we got there, which he replied a thumbs-up emoji. This lack of professionalism and concern was disappointing and influenced our decision not to return.
If you don’t like construction just outside your window and a host that responds with emojis you might want to consider other accommodations.
Abigayle
Stayed 2 nights in Aug 2024
