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Hotel ValleMar

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ValleMar

Outdoor pool, pool umbrellas, pool loungers
Front of property
Lobby
Property grounds
Poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pet-friendly
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Avenida de Colon 4, Puerto de la Cruz, Tenerife, 38400
  • San Telmo Promenade
    2 min walk
  • Lago Martianez Swimming Pools
    6 min walk
  • Casino Puerto de la Cruz
    6 min walk
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    30 min drive

Room options

View all photos for Superior Double Room, 3 Single Beds

Down duvets, desk, blackout curtains, free WiFi

Superior Double Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Down duvets, desk, blackout curtains, free WiFi

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Down duvets, desk, blackout curtains, free WiFi

Double Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Down duvets, desk, blackout curtains, free WiFi

Double Room, Sea View

  • 21 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Pool

Catalonia Las Vegas - Adults Only

Pool
Pet-friendly
Free WiFi
Restaurant
3.9 out of 5, Good, (217)
The price is NZ$401
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Catalonia Las Vegas - Adults Only

About the area

Puerto de la Cruz

A stay at Hotel ValleMar places you in the heart of Puerto de la Cruz, within a 10-minute walk of Plaza del Charco and San Telmo Promenade. .This hotel is 0.1 mi (0.1 km) from Playa de San Telmo and 0.1 mi (0.2 km) from Lago Martianez Swimming Pools.

What's nearby

  • Lago Martianez Swimming Pools - 6 min walk
  • Plaza del Charco - 10 min walk
  • La Paz Lookout - 12 min walk
  • Taoro Park - 17 min walk
  • Loro Park - 6 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive

Restaurants

  • ‪Bar el Camino - ‬6 min walk
  • ‪Hannen Barril - ‬9 min walk
  • ‪Zicatela - ‬7 min walk
  • ‪Compostelana - ‬9 min walk
  • ‪Tasca el Olivo - ‬10 min walk

About this property

Hotel ValleMar

Hotel with 2 restaurants, a short walk to Plaza del Charco
Hotel ValleMar offers 171 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with satellite channels.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.
Make yourself at home in one of the 171 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Kontiki Lunch, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Kontiki Lunch - Overlooking the ocean, this restaurant serves lunch only. Guests can enjoy drinks at the bar.
La Finca - This beachfront restaurant specializes in local cuisine and serves breakfast and dinner.
Room service is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 262 ft (EUR 10 per day)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Kontiki Lunch
  • La Finca

Things to do

  • Billiards/pool table
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Bidet
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: EUR 10 per day (262 ft away)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel ValleMar
Hotel ValleMar Puerto de la Cruz
ValleMar Puerto de la Cruz
ValleMar
Hotel ValleMar Hotel
Hotel ValleMar Puerto de la Cruz
Hotel ValleMar Hotel Puerto de la Cruz

Hotel ValleMar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 94 reviews" "
Rating 8 - Good. 34 out of 94 reviews" "
Rating 6 - Okay. 12 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 0 out of 94 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yamilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

phil

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Drain smells
The smell in our room from drains was not good
Stayed 5 nights in Feb 2024

6/10 Okay

Sami

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was good and bed was comfortable. Only stayed for one night, so we didn't have much time to enjoy rooftop pool etc. However there were few issues. We had Deluxe room and there wasn't amenities as marked. Reception tried to charge extra for safetybox, no cava service, slippers, bathrobe or newspapers. These all was mentioned in room description on hotels website. Minibar was sad with lack of choices. Breakfast service super slow with coffee. Definitely not worth the 223 euros per night!
Stayed 1 night in Nov 2023

8/10 Good

Simon

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location, lovely sea view from the rooftop pool, bar is nice too. Would stay again
Stayed 2 nights in Jul 2023

10/10 Excellent

Karen Duarte

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice updated hotel. Air conditioner worked great. Convenient location to walk around and explore. Friendly staff. Nice infinity pool looks out to ocean view. Highly recommend.
Stayed 14 nights in Jun 2023

10/10 Excellent

Sheran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is fabulously located and the staff are very good. The breakfast is good andthe swimming pool on the roof is very nice. What perhaps lets the hotel down is the level of cleanliness.
Stayed 6 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful- clean hotel with awesome roof top infinity pool Amazing views & great location Wonderful breakfast too! Would definitely go back
Stayed 7 nights in Jul 2022

10/10 Excellent

Farida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an amazing area!
Stayed 1 night in Jun 2022

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ocean front view from my balcony.One staff nember Candlearea Toledo stood out as she was always helpful.I did feel that hotel policy of paying daily for use of the room safe and use of mini fridge was chintzy for this four star hotel.
Stayed 9 nights in May 2022

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members went above the call of duty to be helpful. The men and women at reception were incredible. Special thanks to Candelaria Toledo. I also want to say a special thanks to the housekeeping ladies, and the wait staff in the bar and restaurant. The rooftop pool area is beautiful with fantastic views.
Stayed 9 nights in May 2022

10/10 Excellent

Ildiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent. Nice and proportionate rooms, large enough terraces, roof top restaurant has excellent views, staff is conscientious about cleanliness, a very pleasant experience.
Stayed 1 night in Mar 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter sun break
Fantastic location. Great breakfast. Parking available for €6 per day. However the air con did not function correctly. In addition the customers in the next room were smoking on the balcony multiple times, which is not permitted. The smoke wafted into my room. I had to call reception 3 times to complain before the issue was resolved.
Stayed 4 nights in Dec 2021

10/10 Excellent

Hans-Joachim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel!
A beautiful hotel overlooking the Atlantic ocean and Lago Martianez. We have stayed here previously and the hotels high standards remain intact. Cleanliness is taken very seriously and all proper Covid regulations are followed. We were half board and the restaurant/food really is first rate. The rooftop pool/bistro area is superb and the hotels location on the seafront is perfect for exploring amazing Puerto de la Cruz. The free land train to Loro Parque departs 50 metres from the hotel. My only criticism was the sometimes weak WiFi, the €2 per night charge for room safe deposit box and the total absence of English language TV channels but this did not detract from our overall very pleasant stay
View from the top!
Stayed 3 nights in Nov 2021

10/10 Excellent

Erisandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in an excellent location. It was clean with good sized beds. The staff were friendly and attentive. We enjoyed Breakfast and Evening meal there was plenty of choice. Overall a good Hotel,
Stayed 2 nights in Feb 2020

6/10 Okay

gary

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Valle mar
We have stayed here on four previous ocasiones and always enjoyed it this time felt food standard had dropped and prices seemed to have increased with no noticble improvements you need a sea view room as that makes hotel stay well worth it but as regards value for money I would look else where for our next puerto visit it seems a pattern here that hotels seem to drop standards and increase prices never understood this reasoning overal the hotel is the better one on the sea front and staff are very nice sorry I could not give a better review as we have always been treated well and enjoyed previous stays
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Two Rooms, Different Ratings
Our two night stay started out not so good, but it finished quite well. When we arrived, our room was very hot and stuffy with a bit of a smell. The carpet and furnishings were outdated and we couldn’t get the a/c to work. We went to the front desk and they told us that the a/c doesn’t work in the winter. We were there in late Feb, it was 25 celsius and even with the patio door wide open, the room was too warm at night. We asked to be moved to another room that did not face south, but they assured us it was the same on all facades. The next day, we received a message from the reception to go see them. For our second night, they were offering to give us an upgrade to a room on the north side. What a difference!! We went from being dissatisfied with this hotel and thinking it did not qualify as a 4 star, to really enjoying our stay. Our room was renovated, breezy and cool with a gorgeous view on the ocean. The only thing was the beds with rollers that didn’t lock well, so they moved around. All in all, our rating for our stay is totally different for the room we had the first night and the one we had the second night. The location is great, the breakfast is good and the heated rooftop pool was awesome!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels we've stayed in. It's locaction is perfect and the upgraded roof terrace with infinity pool is lovely and very relaxing. Staff are exceptionally friendly. Rooms are clean and spacious and it's nice to have carpet in the room instead of marble or tiles. Some may say the rooms are getting ready for an upgrade but the hotel is very well maintained and we don't have any complaints. It was nice to have artificial grass on the balcony too. We stayed on a B&B basis and breakfast was great, plenty to choose from to suit all tastes and give variety. My only negative comment would be our room didn't have a fridge or brew facilities but we managed without.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great Location and...
that's it. The location is AWESOME, almost everything else needs renovated. The room has a terrific view, incredible actually, but the rolling beds (that's right beds on wheels that weren't stable) was the start of the horrid room comfort. The carpet was old and nasty, the bathroom was mediocre and the worst was the shower, either scalding or freezing, just wait ten seconds and you'll be sure to get the opposite temp of what you just escaped in the tub. Bottom line, I wouldn't recommend under any circumstances, just didn't meet the two star standard let alone four stars.

10/10 Excellent

Ingrif, hemel hempstead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the sea front. Super location.
We spent 2 days and enjoyed it. The roof top pool was lovely, small but pretty with a wonderful view out to sea. Most of the guests were German, and if I knew the language I would have felt better, although everyone seemed friendly. Food was good. Plenty of choice at the buffet style restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Excellent hotel, would stay again.

10/10 Excellent

Pat, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vallemar hotel, Puerto de la Cruz
Excellent hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness