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Room type Options Nightly price Book
Room
Room with view
24 square metres
2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Room
Room with view
37 square metres
2 Twin Beds and 2 Twin Sofa Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Room
18 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room
Room with view
24 square metres
2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Room
Room with view
35 square metres
2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Plaza del Charco

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

When you stay at My City Hotel in Puerto de la Cruz, you'll be near the beach, within a 5-minute walk of San Juan Church and Plaza del Charco. This hotel is 0.7 mi (1.1 km) from Garden Beach and 0.8 mi (1.2 km) from San Felipe Castle.

Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

At My City Hotel, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 50
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Television in common areas
  • Multilingual staff
  • 24-hour front desk
  • Smoke-free property
  • Pool umbrellas
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Rooftop terrace
  • Luggage storage
  • Pool sunloungers
  • Free parking nearby
  • Terrace

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Spanish

Parking

Free parking nearby

Room Amenities

My City Hotel offers 50 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Daily housekeeping
  • Phone
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Free cots/infant beds
  • In-room safe (surcharge)
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Grab bar – Near toilet

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

My City Hotel has a restaurant on site.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool.

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

Property Registry Number – H-38/4.315

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.50 for adults and EUR 3.75 for children
  • Airport shuttle fee: EUR 25 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 18 years old)
  • Late check-out fee: EUR 18 (subject to availability)
  • In-room safe fee: EUR 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • My City Hotel Puerto de la Cruz
  • My City Puerto de la Cruz
  • My City Hotel Hotel
  • My City Hotel Puerto de la Cruz
  • My City Hotel Hotel Puerto de la Cruz

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

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