Book Puerto San Jose hotels

Nace Resort

When the reservation was made the property represented that it had air conditioning throughout, including the kitchen and living room. Upon arrival we discovered this was false. We notified the owner, and he offered a partial refund. He said it would not be possible to provide the air conditioning that was represented in his listing. We did not stay at the property, as without the promised air conditioning, it was not inhabitable. We informed the owner that we could not stay without air conditioning. We never would have reserved a property in an area with high temperatures, that was not fully air conditioned. Due to the misrepresentation we left the property. VRBO honored their guarantee, and we were given a full refund.