Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
46-inch LED TV with cable channels, TV
Exterior
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    4 min drive
  • Macao Beach
    22 min drive
  • Mamiiichula Restaurante
    2 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    46 min drive

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

With a stay at Excellence El Carmen - Adults Only - All Inclusive in Punta Cana, you'll be 6.9 mi (11.1 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club. .This all-inclusive property is 22.9 mi (36.9 km) from Bavaro Beach and 15.3 mi (24.7 km) from Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive
  • Macao Beach - 22 min drive
  • Cana Bay Golf Club - 25 min drive
  • Iberostar Golf Course - 26 min drive
  • Arena Gorda Beach - 29 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 46 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 492 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this Beaux Arts property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 15 bars/lounges, or 4 poolside bars.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 4 poolside bars, 15 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • The Kitchen Table
  • Basmati
  • Chez Isabelle
  • The Grill
  • Agave

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 108
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1231 out of 1704 reviews" "
Rating 8 - Good. 259 out of 1704 reviews" "
Rating 6 - Okay. 117 out of 1704 reviews" "
Rating 4 - Poor. 41 out of 1704 reviews" "
Rating 2 - Terrible. 56 out of 1704 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Stayed 6 nights in Aug 2024

10/10 Excellent

Vanessa C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence El Carmen was our first experience with an all inclusive and they did not disappoint us at all. Staff was great the resort is Beautiful and clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

Charlotte D

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of dining options and all are amazing. Cute little ice cream/dessert/coffee shop. Nightly shows are great. Only thing I didn't like was the fact that the pools close at 7 pm - including the swim outs. I would have liked to use my swim out a little longer. Room service is also great and very fast. Housekeeping is wonderful. Loved coming back to the room to see what she did each day. Beach was beautiful and very swimmable.
Stayed 7 nights in Aug 2024

10/10 Excellent

Saly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was breathtaking. The staff was amazing and beach was beautiful. Great restaurants with so many food options. I will definitely come back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Diara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenny, College Point New

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dennis Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our vacation here. What we loved most is the service from our private pool. We don't need to get out to get a drink. Our always ready Sammy the bartender always checks if we need anything. If we also lucked out because the resort was not crowded I guess because it wasn't peak season. The food is not bad. It's not michelin rated so do not expect much but the octopus at lobster house and the ceviche at flavor market is highly recommended. Staff are great and you are pampered. Only very minor issue I guess is that unlike other Caribbean resorts like in Cancun, T&C or Aruba, there is no language barrier. But again, overall it was a great vacation. We will certainly go back after we check off others in our list. :)
Stayed 3 nights in Sep 2024

6/10 Okay

Craig Oliver

Travelled with partner
Liked: Cleanliness, amenities
Property was very well laid out other than the evening activities noise made it impossible to relax until the shows were over. Ice makers not working. Had terrible sickness while there and spoke with other guests who were experiencing the same
Stayed 7 nights in Aug 2024

10/10 Excellent

Alexandra

Stayed 5 nights in Aug 2024

6/10 Okay

Mehul Harivadan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Spa services like steam room and Hydro therapy were closed. We were notified after we paid in full for a spa treatment. Spa services being offered not in their designated facilities but instead provided in guest suites.
Stayed 3 nights in Sep 2024

6/10 Okay

Arthur

Stayed 4 nights in Aug 2024

6/10 Okay

Margaret Wai Man, Palisades Park

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We had a 10day stay and enjoyed the time spend there except with a few issues. Overall staff are not too friendly and most had attitude issues like they hated their jobs, with an exception of a few of course. I have to admit the rudeness was overwhelming and did put a damper on our stay. Food was mediocre. Nice beach when water is calm but when it's not, very difficult to stay in water. Rooms were large and comfortable but we did have an issue with ants. They were everywhere. We didn't notify cleaning because we didn't want ant spray in our room. So we used clorox wipes to tackle them and each time they would move to a different spot.
Stayed 9 nights in Sep 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence was excellent. Thank you for my incredible stay.
Stayed 3 nights in Sep 2024

8/10 Good

Rasheed

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Great property with lots of fabulous dining options. The food was pretty good and the hotel property nice with a large pool area. The staff while they do their best are not adequately trained. Tip: Avoid paying more for the swim up suite as its not really worth it
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suprisingly great time , the swim out room was one of the best times of my traveling life!
Stayed 8 nights in Aug 2024

10/10 Excellent

Shannen

Stayed 4 nights in Aug 2024

8/10 Good

Navy, Dundalk, ONTARIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice resort. Staff was on and off. Not super engaging for activities. I wish there were buffet options for dinner as well as a la carte. The junior swim up suite was perfect in block 8.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlos Andres Sosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamyah

Stayed 5 nights in Aug 2024

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence el Carmen was excellent from the day I arrived until the day I left. Very relaxing and quiet. Some of the best food I have tried in Punta Cana. However the food was not good at the beach side cafe and the breakfast buffet was just ok. My swim out room furniture was a little outdated for a luxury hotel, however the room temperature was nice and cold and the room was clean. Staff was very welcoming and we felt like we were at our home away from home.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the wonderful, relaxing stay ! I loved Ms.Brenda, she was the life of the party for sure! If you want a calming, romantic atmosphere, great entertainment ! All you can drink ! This is for you! The beach was so beautiful, the seaweed was crazy but it really gave the beach its natural beauty.
Stayed 5 nights in Sep 2024

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked how calm it was and wasn't too crowded or loud. I did not like that there was not a lot to do like other places I have been.
Stayed 7 nights in Aug 2024

2/10 Terrible

Felika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024