Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
View from room
Exterior
Exterior
46-inch LED TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪17 min drive‬
  • Cana Bay Golf Club
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

With a stay at Excellence El Carmen - Adults Only - All Inclusive in Punta Cana, you'll be 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club. .This all-inclusive property is 13 mi (21 km) from Arena Gorda Beach and 15.3 mi (24.7 km) from Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive
  • Macao Beach - 17 min drive
  • Cana Bay Golf Club - 25 min drive
  • Iberostar Golf Course - 26 min drive
  • Arena Gorda Beach - 29 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 492 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this Beaux Arts property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 15 bars/lounges, or 4 poolside bars.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 4 poolside bars, 15 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • The Kitchen Table
  • Basmati
  • Chez Isabelle
  • The Grill
  • Agave

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 108
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
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Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
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Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1280 out of 1789 reviews" "
Rating 8 - Good. 276 out of 1789 reviews" "
Rating 6 - Okay. 127 out of 1789 reviews" "
Rating 4 - Poor. 45 out of 1789 reviews" "
Rating 2 - Terrible. 61 out of 1789 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Toms River

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is upbeat and fun. Constant activities are going on, rain or shine. The entertainment team is great. The public bathroom are very clean and always taken care of. The drinks and bartenders are great. Although the alcohol was sometimes scarce when it came to brand names. Restaurants are good. I went to the Indian last night which is very good. Also, the chairs are very low and for me uncomfortable. The supervisor of the restaurant went and got me a higher chair. He said just ask you will receive. I appreciated that!
Stayed 8 nights in Oct 2024

10/10 Excellent

Shedrech

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was stupendous. Great quality of a property. There isn’t anything I really just could complain about. We loved our stay and did not want to leave. Thank you Excellence and the entire staff. We will be exploring sister properties and properties alike as we become familiar with the VIP service and as we travel across additional countries.
Stayed 4 nights in Oct 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice and the service is great. The staff were amazing and extremely helpful. We ended up upgrading and getting the VIP package which was suppose to give us better benefits such as high quality drinks and food but the drinks were the same all around except one of the bars & the food was good but small portions. Also they never restocked my fridge like they say they would. With the upgrade, they’re suppose to restock your fridge everyday and restock any bottles you might have finished and that never happened. Also the “room upgrade” was a scam. It was a bore of the resort not the beach.
Stayed 5 nights in Oct 2024

10/10 Excellent

Yiyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 5 nights in Aug 2024

10/10 Excellent

Cheree, Hazel Crest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that from the moment you step foot onto the property until the time you leave the property, every staff member was kind, approachable and helpful. They have an abundance of daily activities; and restaurants to eat at. My only disappointment was they did not refill our room minibar and fridge daily without me having to call them.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mojoyinola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the food was great. Very clean and excellent staff. My wife and I had an excellent time. I would definitely recommend staying here.
Stayed 5 nights in Oct 2024

10/10 Excellent

Iris J Cuadrado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, excellent service!
Stayed 4 nights in Oct 2024

8/10 Good

Alec

Stayed 4 nights in Oct 2024

6/10 Okay

Remus Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and I stayed at the resort for a week. The good: the resort was very clean and well maintained, there were quite a few things to do and a lot of bars, so you were never too far away from one. The rooms were also very nice, spacious, and the hot tub was a nice touch. The property in general was excellent. There were some annoyances, mainly that the only pool that was actually worth hanging out in was the one with the swim up bar, no one hung out at any of the other ones. Another annoyance was the fact that the swim up bar didn’t have the greatest selection of alcohol. If you want any of the nicer liquors, you’d have to go to one of the side bars, that was definitely annoying. Those were more so annoyances but they weren’t what made me write off this resort. The main issue with the resort, and the reason I won’t be back and can’t recommend it, it’s the food. The food was mediocre at best. There were 3 restaurants that we tried that were fine; Oregano (the Italian place), Spices (the Japanese restaurant), and lobster house (the seafood restaurant). The rest were varying degrees of bad. Bland, under seasoned food, spotty service, and I’m pretty sure I got food poisoning a couple of times. The breakfast buffet was probably the worst though. I don’t know how you mess up breakfast but this place found a way. The other main issue is noise, the shoes they put on are very loud, and even in a far away room with everything closed it’s very loud.
Stayed 7 nights in Oct 2024

10/10 Excellent

Shukhrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well kept grounds, good service by staff, adequate amount of restaurants in the resort
Stayed 5 nights in Oct 2024

10/10 Excellent

Ramon, Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Oct 2024

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The options for dining were great. Had more dinner options than lunch but the number of restaurants is amazing. The property is very well maintained. Some of the staff are super friendly where others seemed to be put out for no apparent reason. Several of the whirlpools outside did not work but in the seven days we were there they were not fixed. Overall stay was very nice and would recommend to others as a nice place to stay on vacation for any occasion.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service

10/10 Excellent

Norick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this vacation was perfect, the room, restaurants, shops, lounges, but especially the staff!
Stayed 8 nights in Oct 2024

8/10 Good

David Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swim up suit! Staff are so friendly!
Stayed 7 nights in Oct 2024

10/10 Excellent

Yobely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully maintained. The staff is amazing. Entertainment was different every night.The options for food are great. Awesome vibes all around.
Stayed 4 nights in Sep 2024

8/10 Good

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was stunning, & the property was a Caribbean paradise. We enjoyed the variety of restaurants & the evening entertainment. The rooms could use a refresh, but we would still book again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Rouslan

Liked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Vikramjeet

Stayed 4 nights in Sep 2024

10/10 Excellent

Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Arvind, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Rachel A

Stayed 4 nights in Sep 2024