Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
View from property
Front of property
46-inch LED TV with cable channels, TV
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Pool
  • All-inclusive
  • Gym
  • Hot tub
  • Bar
    Bar

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    4 min drive
  • Macao Beach
    22 min drive
  • Cana Bay Golf Club
    25 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    46 min drive

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

With a stay at Excellence El Carmen - Adults Only - All Inclusive in Punta Cana, you'll be 6.9 mi (11.1 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club. .This all-inclusive property is 16.9 mi (27.2 km) from Los Corales Beach and 19.7 mi (31.7 km) from Downtown Punta Cana.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive - 1.3 km
  • Macao Beach - 22 min drive - 11.2 km
  • Cana Bay Golf Club - 25 min drive - 19.7 km
  • Iberostar Golf Course - 26 min drive - 22.1 km
  • Arena Gorda Beach - 29 min drive - 21.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 46 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with a spa tub
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 492 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this Beaux Arts property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 15 bars/lounges, or 4 poolside bars.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 4 poolside bars, 15 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • The Kitchen Table
  • Basmati
  • Chez Isabelle
  • The Grill
  • Agave

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 108
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults Only All Inclusive
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1186 out of 1641 reviews" "
Rating 8 - Good. 247 out of 1641 reviews" "
Rating 6 - Okay. 117 out of 1641 reviews" "
Rating 4 - Poor. 38 out of 1641 reviews" "
Rating 2 - Terrible. 53 out of 1641 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much
Stayed 6 nights in Jul 2024

6/10 Okay

Eric P.

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
You can tell the resort is a little run down, when requested for room cleaning, they didn't give us new towels, they just hung up the ones we put on the ground to be replaced, they rose petals and sand was swept under the bed, the jacuzzi had to be called in to work. If you want a private resort, this is great. Food is alright, but it's not amazing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michele

Stayed 9 nights in Aug 2024

10/10 Excellent

marlon, Dania beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staying,everyone is amazing and attentive
Stayed 5 nights in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ali

Clean grounds
Stayed 5 nights in Aug 2024

8/10 Good

Anuradha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Was very satisfied
Stayed 6 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities
Everything about this resort is awesome. I spoke with concierge via email and she helped me celebrate my husband's birthday. We had balloons, cake,fruit ,champagne. The cleaning of the room was excellent-they really work hard.Not only was my junior swim up suite spotless ,they also decorated with the towels and flowers. One day after a fantastic romantic beach dinner we came to our room to find the jacuzzi setup for us with bubbles. Every Employee we encounter said hello and was super Friendly.
Stayed 6 nights in Aug 2024

10/10 Excellent

Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 6 nights in Jul 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around beautiful resort. Beach vendors were annoying.
Stayed 7 nights in Jun 2024

8/10 Good

Taslim, hamden

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The resort was beautiful. Had a few negatives in my room like hot water not working properly and didn't like the excellence liquor package I paid for that wasn't exclusive at every bar. However the resort was very nice and staff was great.
Stayed 5 nights in Aug 2024

8/10 Good

maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful (even if the food/drinks are pretty bad)
Beautiful property with friendly staff, we had a beachfront swim out honeymoon suite and I would highly recommend it. We did see the reviews about food/drinks being subpar and that was the only flaw in the place. Drinks especially just were horrible. Our preference was Lobster House for breakfast/lunch and Basmati was good. Chill vibe, not loud, which is is what we were looking for. Rooms toward the front of the resort are really close to the evening music which is pretty loud, if you're sensitive to that, try to get a room farther back. There are a lot of people walking around trying to see excursions, massages, etc., but they are respectful and don't pester, and generally won't approach if you're looking away, but it's a steady stream. If food/drinks are your prime reason for choosing a resort, I would go somewhere else, but for us, it wasn't enough to skew our relaxation and appreciation of the beauty of the beach and resort overall.
Stayed 7 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!! Amazing place and worth every second! My fiancé and I did a thorough research of all resorts and read reviews, and we are so happy that we chose Excellence. Here are a couple of hints to help you make your decision and book the trip: -the food is amazing! Make sure to pay for the Excellence package to be able to get into the Magna restaurant. The Excellence package is 100 percent worth it. -Invest in the room with the private pool (not swim-up pool) these rooms are completely private, away from the crowd and you get your own private pool! -bring floaties if you do get your own pool -bring cash and be generous. The staff here is not only amazing and wants to make sure that your stay goes perfect, but they genuinely care about your experience, so tip them!! -pay attention to the dress codes at restaurants so you can bring the right clothing -for those reviews complaining about the staff not being able to understand you…you’re in a foreign country!!! Invest in Duolingo before coming here. Carmen (outside bartender), Valencio, and Kiahira Valdez were so attentive and made our experience extra special by going above and beyond for us. We are so thankful for you and will see you again when we return shortly. We are already planning our next trip with a group of friends because our experience was exceptional. I know you’re probably reading this review and still researching other properties to determine which is the best. Just book this resort!!
Stayed 3 nights in Aug 2024

10/10 Excellent

LAURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best all inclusive resort Ive been to !! Dining options are DELICIOUS. room is beautiful!! Im telling you .. book it you won’t be disappointed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Reginold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect staff cleanliness of room Dining was excellent. Only suggestion is stayed in room 8001 swim up room and there is a building that has bathrooms and would suggest opening it up to be a bar so guest don’t have to walk to the bar near beach under the restaurant.
Stayed 7 nights in Aug 2024

8/10 Good

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice place. I thought the food was medicore. Very small portions and not as fresh as I would have liked.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time in the junior swim out suite. Food was a little hit or miss but service and overall experience was great!
Stayed 6 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Gianlucca Dias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels over there, totally recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Troy T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing at out swim up pool junior suite unit.
Stayed 7 nights in Aug 2024

10/10 Excellent

Prakash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome and we had a good experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. It was clean and updated. The only thing I would say is that the service for drinks on the beach is not great. Even when we would tip them they would take forever to come back and take our order again. We would have to get up and walk to the bar to get more drinks. The food was also not that good. But this is one thing I’ve heard about DR. The food was edible but I thought it would be so much better. But overall it was nice and peaceful at Excellence El Carmen.
Stayed 4 nights in Aug 2024

6/10 Okay

Carl

Travelled with family
I liked the Pool. Sofa was dirty and the sliding glass door would not lock. Maintenence guy temporarily fixed the lock.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is included. Everything. I have never been to a resort that they didn't have small charges for things here and there. It was fantastic. The beaches were gorgeous, and the food was great.
Stayed 7 nights in Aug 2024