Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Aerial view
5 restaurants, breakfast, lunch, dinner served; seafood
Outdoor wedding area
Royalty Villa | Living room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Hot tub
  • On private beach
  • Pool

Explore the area

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Juanillo Beach
    6 min walk
  • Punta Espada Golf Course
    8 min drive
  • Caleton Beach Club
    10 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    17 min drive

Room options

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

  • 285 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Beachfront

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 94 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Room, 2 Queen Beds, Balcony, Garden View

  • 61 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Punta Cana

When you stay at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive in Punta Cana, you'll be next to a golf course, within a 15-minute drive of Juanillo Beach and Punta Cana Beach. .This all-inclusive resort is 13.2 mi (21.3 km) from Downtown Punta Cana and 15.9 mi (25.6 km) from Cabeza de Toro Beach.

What's nearby

  • Juanillo Beach - 6 min walk
  • Punta Espada Golf Course - 8 min drive
  • Los Establos Cap Cana - 11 min drive
  • Hoyo Azul - 11 min drive
  • Scape Park - 11 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪El Mercado - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Adults-only beachfront resort with 6 outdoor pools
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 324 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Colonial resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy seafood at Blue Marlin, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 9839 square feet (914 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Blue Marlin
  • Casabella
  • Wok
  • The Steakhouse
  • Capriccio

Things to do

  • 6 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike tour information
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (9839 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 208
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • At least 80% organic food
  • Beach towels
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1007 reviews" "
Rating 8 - Good. 120 out of 1007 reviews" "
Rating 6 - Okay. 34 out of 1007 reviews" "
Rating 4 - Poor. 22 out of 1007 reviews" "
Rating 2 - Terrible. 17 out of 1007 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Corazon

Stayed 4 nights in Aug 2024

10/10 Excellent

Eliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely stunning and such a great place for our honeymoon! The food was great (there were plenty of food options on site), all of the staff will go the extra mile to ensure that you feel comfortable and welcomed. Check-in process was easy and fairly quick, only negative was that we did not get the room we had initially booked. Pool staff provided amazing service including, setting up your spot for when you come to lounge by the pool or beach, making sure you have plenty of shade, and always have a drink so sip on! A few employees that I can remember that were extremely friendly and personal with us and always checking in on us were Jose and Oscar. As well as our favorite bartender Domingo! Highly recommended for your first stay in Punta Cana I can’t say enough great things about this property.
Stayed 4 nights in Sep 2024

10/10 Excellent

Natasha Mendez

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was beautiful. The room was spacious and very nice, staff were very friendly and accommodating, service was on point. Lastly, the food was delicious. 5 Star rating all around the board!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa, Carolina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy bonito y el staff muy atento y servicial en todo momento lo que no me gustó es las opciones para cenar tienen un italiano que tienes que reservar pero la comida no es la mejor el de carnes muy bueno no tienes que reservar pero tienes que esperar por qué se llena el del bufet no es todo el tiempo y los otros comida como pizza algunos están cerrados creo que tienen mucha área de oportunidad en esa área hay hoteles más económicos con mejores opciones para comer también el área del las tiendas tuve que comprar unas aleve para el dolor y me cobraron 24 dólares por un paquete que cuesta 8 dólares 😂 y por unos tampones de 3 dólares 24 dólares eso es Ana falta de respeto al bolsillo no te puedes aprovechar así de los turistas
Stayed 3 nights in Sep 2024

10/10 Excellent

Dana

Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffery James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff, excellent dining and a desire to improve resort every time I visit.
Stayed 7 nights in Sep 2024

10/10 Excellent

Billy Franklin

Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2024

8/10 Good

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice location. Staff was very attentive and courteous. Some spaces were not available to guests due to maintenance or repairs.
Stayed 6 nights in Sep 2024

10/10 Excellent

Artimes

Stayed 4 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay in the Castle. Our butler did such a fantastic job keeping us stocked and well. The castle views our exquisitely breath taking from the 3rd floor pool overlooking the ocean, enjoying a delicious drink! Highly Recommend the Castle and Carlos the butler.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andreina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
My stay was excellent! I couldn't have asked for a better hotel. The staff from Alex, to the Sommelier, and others were truly phenomenal in treatment of me. The hotel decor was excellent, and my stay was very relaxing. I enjoyed myself very much.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable boutique like resort
Amazing stay and service. Great food for an all inclusive. Drinks were delicious and serviced to the pool and beach area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Simply beautiful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A piece of paradise, warm and welcoming customer service, great staff
Stayed 2 nights in Aug 2024

8/10 Good

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here with my partner for my birthday trip and had a nice time. The resort itself is very nice and the views from the room are beautiful. Service was good, but Alexis the bartender near the beach, was Amazing! There wasn’t a big variety of food to choose from and you only have 1 place for breakfast, outside of ordering room service. The restaurants in the sanctuary town open at 6 but the sushi spot and pizza were very good. I was underwhelmed with the variety of food. The beach is not the best. From the room the room the water looks immaculate but the beach area for guest to swim is very murky. It almost looked like lake water and there were lots of rocks. The pools are very nice and the castle pool is beautiful and a little more private. Our room was great and had a steps were you could walk out onto the sand, but the area was full of seaweed and some trash that could be cleaned a little. All in all we enjoyed our stay. With a better variety of food and better beach, I’d be back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property, Beautiful views, room and incredible staff. This all inclusive is very luxurious, clean, we had an amazing time. I recommended this experience to everybody, you have all you need inside, entertainment is great and the people are so incredibly nice and attentive. Pools are great, you have access to the beach. I will say the beach is a bit murky but didn't stop us from having a great time, food is better than most of all inclusives even though I still think there could be improvement in the quality. All in all we had an amazing experience, sad to leave but will definitely come back for more !!
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained and the staff will go out of their way to make sure that you have a great time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ezequiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had the best stay at this place, all the staff are very helpful and friendly, excellent service and I am thinking of coming back! Thank you Sanctuary.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing hotel
Stayed 1 night in Aug 2024

10/10 Excellent

KATRINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this resort for my husband's 40th birthday and it was exceptional. Our butler Frank was very attentive he made our dining reservations and arrangedfor pick up. Housekeeping was in cleaning and restocking every time we left out of the room. They have several options for eating all ranging from elegant dining to pizza. The property is clean and the staff is extraordinary. We most definitely will be returning to stay longer.
Stayed 4 nights in Aug 2024

10/10 Excellent

Enmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ! I loved it. I’m planning to go back really soon!
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024