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Xeliter Golden Bear Lodge & Golf, Cap Cana

4.5 star property

Photo gallery for Xeliter Golden Bear Lodge & Golf, Cap Cana

Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, pool loungers
Golf
Suite, 2 Bedrooms, Ocean View | Terrace/patio
Fountain
Marina

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Pool
  • Laundry

Explore the area

Map
Cap Cana, Punta Cana, La Altagracia, 23000
  • Punta Espada Golf Course
    ‪3 min drive‬
  • Caleton Beach Club
    ‪5 min drive‬
  • Juanillo Beach
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King or 2 Queen Size Bed, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King or 2 Queen Size Bed, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View | Living area

Suite, 2 Bedrooms, Ocean View

  • 263 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Golf View

Suite, 1 Bedroom, Golf View

Suite, 1 Bedroom, Golf View

  • 191 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

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About the area

Punta Cana

Located in Punta Cana, Xeliter Golden Bear Lodge & Golf, Cap Cana is a 3-minute drive from Punta Espada Golf Course and 9 minutes from Juanillo Beach. .This family-friendly hotel is 2.8 mi (4.5 km) from Hoyo Azul and 3 mi (4.8 km) from Scape Park.

What's nearby

  • Punta Espada Golf Course - 3 min drive
  • Juanillo Beach - 6 min drive
  • Hoyo Azul - 9 min drive
  • Scape Park - 9 min drive
  • Punta Cana Beach - 11 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 20 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬7 min drive
  • ‪The Chinola - ‬7 min drive
  • ‪Punch Bar - ‬7 min drive
  • ‪Jwb Steakhouse - ‬6 min drive
  • ‪El Mercado - ‬7 min drive

About this property

Xeliter Golden Bear Lodge & Golf, Cap Cana

Luxury hotel with a fitness center and outdoor tennis courts
Xeliter Golden Bear Lodge & Golf, Cap Cana offers 20 air-conditioned accommodations with fireplaces and iPod docking stations. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include in-room massages.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 20 individually furnished guestrooms, featuring fireplaces and flat-screen televisions. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8 AM to 11:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Xeliter Golden Bear Lodge & Golf, Cap Cana has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–11:30 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 4 outdoor tennis courts
  • Fitness centre
  • Golf driving range
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Golf lessons
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Fireplace
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 45 at check-out

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Airport shuttle fee: USD 35 per vehicle
  • Housekeeping fee: USD 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Bear Cap Cana
Golden Bear Lodge
Golden Bear Lodge Cap Cana
Golden Bear Lodge Cap Cana Hotel Punta Cana
Xeliter Golden Bear Lodge Cap Cana
Xeliter Golden Bear Lodge
Xeliter Golden Bear Cap Cana
Xeliter Golden Bear
Xeliter Golden Bear Lodge Free WiFi Cap Cana Punta Cana
Xeliter Golden Bear Lodge Free WiFi Cap Cana
Xeliter Golden Bear Free WiFi Cap Cana Punta Cana
Xeliter Golden Bear Free WiFi Cap Cana
Xeliter Golden Bear Lodge Golf Cap Cana
Xeliter Golden Bear Lodge Golf Cap Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Hotel
Xeliter Golden Bear Lodge Golf Free WiFi Cap Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Punta Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Hotel Punta Cana

Xeliter Golden Bear Lodge & Golf, Cap Cana Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 8 out of 55 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Horacio

Stayed 1 night in Oct 2021

8/10 Good

Jose Sanlley

Stayed 1 night in Jul 2021

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
First of all, to start off with a positive, the property from the outside is beautiful and is very tranquil. My girlfriend and I decided to take a mini vacation and thought this hotel would exceed our expectations. Before the trip, you get messaged by an electronic concierge whom is off site and appears to be sketch. We did not see more than two staff members on the property, whom were not very helpful. They always had an attitude and always contacted the off site concierge to address concerns which easily could be taken care of then and there. The security guard in the front of the hotel was rude and provoked a very minute issue with us, instead of addressing it in a professional manner. Upon us getting there on our first night, the room given to us was incorrect and the staff member at the office told us it was our fault when clearly it was not. The off site concierge contacted us and told us they would upgrade us but we still had to pay a fee. Even though it was an error on their part. The rooms would not be cleaned on a daily basis. It wasn’t until the last day that the off site coordinator asked us if we needed a change of sheets or towels. Even then, it took forever for them to bring us new towels after requested. Also on the last night, we were locked out of our room, had to contact off site concierge so they can contact in house staff to the point where we had to respond to the office to still be blamed on how WE locked ourselves out of the room. I do not recommend.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Our home in Cap Cana
The hotel is great. Specially because it has all the facilities within the room to cook and wash your clothes. We felt at home. The staff are veary nice and the place is beautifull. The only point that needs to be reviewed was that the aprtment had a strong smell of humidity and this caused allergies the first day. After the second day with the A/C and proper ventilation it improved. Additionally the ice machine in the restaurant broke down so there was no place on the roperty to get ice. Other than that it was a great stay.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

DyWaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOLDEN
It was amazing, the food was delicious
Stayed 1 night in Feb 2019

6/10 Okay

Ms.W, Bowie, MD

Travelled with family
Disliked: Property conditions & facilities
I didn't like that it was stated that it was close to the beach and the beach was no where near the resort. It stated that there were multiple restaurants and there was only one and it was outside. There were roaches in the room and for the amount we paid, it should have not had roaches. I was very disappointed at the lack of knowledge about places to go around the area and the inability to communicate with the staff because they did not speak English even though they stated that they did. I would not recommend this property to anyone.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, the place seemed to be abandoned and the facilities in bad condition
Stayed 4 nights in Dec 2018

6/10 Okay

Average

Liked: Staff & service
Disliked: Room comfort
Not housekeeping services Not blackout curtains Not phone in the room
Stayed 2 nights in Sep 2018

6/10 Okay

Lilia, Santo domingo

Disliked: Cleanliness, staff & service, property conditions & facilities
The pros (Big rooms for family big space) , but property needs to get some fixings, maninteinance and proper cleankng , we had licking ceiling over one of the bathrooms, there was no phone in the room, the electricity was cut off 3 times and when electricity does not work there is no water either, very unconfortable for a family traveling with 3 kids , in the pool area there was only one waiter for all food and beberage service, the master room was extremely dusty and damp, very dissapointing
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised And about spending 1 hour decidng we wanted to stay at another resort they would not refund our money
Stayed 5 nights in Jun 2018

10/10 Excellent

Mursal, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely amazing staff
Best hotel experience ever. Amazing staff! So nice and will accommodate to your needs. Will definitely come here again. Just beautiful
Stayed 5 nights in Aug 2017

8/10 Good

Alejandro, Santo Domingo, DR

Liked: Cleanliness, property conditions & facilities, room comfort
Great Experience if looking for Quietness Scape!!!
If you are lookin for a place to rest, read, what TV, or just relax this is a wonderful option. Very spacious, comfortable, and quiet. Close to amenities, infinite pool and beach... They also have the option of many restaurants, in the area, by car or ScapePark for wildness adventures like ride horses, buggy, four wheels, dive into exotics lagoons, zip lines, etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Windy , US

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
False advertising
The Spa, restaurant , and bar are closed and have been for some time. The advertising for this property is false. There is no phone in the room !! you have to use your cell phone to call the front desk. Finally there were cockroaches in the kitchenette ! I think this should be taken off the expedia list.

8/10 Good

Benigno, Santo domingo

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
Great hotel to relax

10/10 Excellent

GRACIE, Brownsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heaven
Beautiful ocean view

10/10 Excellent

Juvenal

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Alan D, Falmouth, ME

Liked: Cleanliness
A Truly Unfortunate Stay
My recent one night stay was a comedy of errors. At first blush, a lovely resort in a beautiful part of Punta Cana. All that follows actually happened: when I checked in I was informed that the restaurant was not open and I would need to take a taxi to a different hotel for any food (even for a cup of coffee in the morning). And trust me when I say this part of Cap Cana is pretty deserted. Once in my room, the toilet wasn't working,and I went to call for repair but the phone had no connecting cord so I had to walk the hundred yards back to the desk to report it. The repairman told me that he couldn't fix it until the morning (he never came prior to my checking out). I tried in vain to change rooms, apparently none available. To add insult to injury, I had no hot water for a shower in the morning, not even warm. Also no internet in the rooms. Lastly, when leaving my second floor room in a heavy rain, a guest walked out of his first floor room to summon the bellman because he had an inch of water flooding the floors throughout his room. I did inform the very nice concierge, who politely offered only that he hopes my next stay will be better. There won't be one; I have never had a worse hotel experience.

8/10 Good

Ruslan, Moscow, Russia

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
The Hotel is nice, but Cap Cana area has no life, everything is far, the project seems to be dead. This hotel is ok only if you like to play golf, otherwise you should look for other option. The property is new, rooms are nice and big.

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent and clean rooms