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The room was disappointing. There was no bulb in the second bedside lamp. The shower was dreadful. The air conditioner noisy. No real option to open a window. The bed too soft. Weird door entry.
My husband and I booked a one night stay in Bendigo to enjoy the Christmas atmosphere and break our traveling journey. We received a surprise upgrade to a two bedroom luxury suite and had a lovely time.
The location was excellent. In the middle of CBD. The hotel was oldy worldy, but charming at the same time. However, if you are a light sleeper, it can be quite noisy, as close to mai road
Not so good. Put chair against Door at night- to feel safe. Looks not good. Told three standards in hotel at checkout- mine lowest- cracked tiles in family bathroom floor. Glass black up 3 inches- filthy shower on ledge around just outside shower all way around. Toilet needs cleanser. Breakfast extra cost- only eggs or raisin toast - no fruit choice or yoghurt. Bistro did have decaf coffee and lactose free milk. Windows all rotten at base. Not sealed and hear all noise from outdoor night place 3 doors away so hard to get to sleep until well after midnight. Do not clean room or make bed unless you see sign in room and let them know between 9-5 pm- as out b4- 8 am and when back late too exhausted to drop into office- welcome pack says dial 9 for office- but no phone in room - web page says 4 star hotel yet no mention that old heritage like mine to renovated modern- nothing on hotel.com says anything about room quality yet I thought I was paying for a good quality room - I took own tea bags. Only Old English tea or normal Nescafé - not a fan either . Ironing board needs new padding underneath as ruined some clothes when ironing . Desk drawers fall open if no chair there to hold shut. Old chair in room absolutely filthy and bit thread bare like picked up from rubbish heap and suspension /padding worn out . ( one used in web page photo years ago when clean?)I put a towel at bottom Doir to block light coming into room. No fly wire screen on window. Sheets clean on top bed.
The staff were quite helpful and friendly and the building was very ornate. The room was fine but the curtains let in too much light in the morning.The access from the council car park, behind the building, was convenient but more like the ‘tradesman’s entrance’. The bistro food was nice but the service could be more professional, reflected by very few customers that evening.
Beautiful historic building, grand staircase.
Lovely comfortable room, felt very special.
Right in town, easy to get around.
Really nice meal in dining room attached to hotel.
All staff were friendly and very affordable nightly rates.
Will come again!