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Château des Tourelles

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Château des Tourelles

BBQ/picnic area
Superior Suite, 2 Bedrooms
Studio, Kitchen
Classic Apartment | Living area
Classic Apartment | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
212 Rue Saint Jean, Québec City, QC, G1R 1P1
  • Grand Theatre of Quebec
    5 min walk
  • Poulet Portugais
    1 min walk
  • Quebec Palace Station
    20 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    19 min drive

Room options

View all photos for Classic Apartment

Classic Apartment | Private kitchen

Classic Apartment

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | View from room

Economy Quadruple Room

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Kitchen

Studio, Kitchen

Studio, Kitchen

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | View from room

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hôtel Le Concorde Québec

Hot tub
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (5616)
The price is NZ$204
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Hôtel Le Concorde Québec

About the area

Québec City

With a stay at Château des Tourelles, you'll be centrally located in Québec City, within a 5-minute drive of Quebec City Convention Center and Quebec City Town Hall. .This hotel is 2 mi (3.1 km) from Château Frontenac and 1.6 mi (2.5 km) from Quebec Cruise Terminal.

What's nearby

  • Grande Allée - 9 min walk
  • Quebec City Convention Center - 9 min walk
  • Quebec City Town Hall - 3 min drive
  • Quebec Cruise Terminal - 4 min drive
  • Château Frontenac - 6 min drive

Getting around

  • Quebec Palace Station - 20 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 19 min drive

Restaurants

  • ‪Le Projet, Spécialité Microbrasseries - ‬3 min walk
  • ‪Chez Victor - ‬1 min walk
  • ‪Bar le Sacrilege - ‬3 min walk
  • ‪Pizzeria No 900 - ‬8 min walk
  • ‪Crêperie-bistro le Billig - ‬4 min walk

About this property

Château des Tourelles

Victorian Québec City hotel in Centre-Ville with a rooftop terrace
Château des Tourelles offers 12 accommodations with espresso makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 12 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include irons/ironing boards and desk chairs, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Grab a bite from the grocery/convenience store serving guests of Château des Tourelles.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Corner/local shop
  • Library
  • Lockers available

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Free food shopping service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Virtual front desk

Business services

  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Espresso maker

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 15 per stay

Payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 28.74 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Property Registration Number 2024-06-30, 181484

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Auberge Château Tourelles
Auberge Château Tourelles Hotel Quebec
Auberge Château Tourelles Quebec
Auberge Château Tourelles Hotel
Château des Tourelles Hotel
Auberge Château des Tourelles
Château des Tourelles Québec City
Château des Tourelles Hotel Québec City

Château des Tourelles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 216 out of 322 reviews" "
Rating 8 - Good. 77 out of 322 reviews" "
Rating 6 - Okay. 20 out of 322 reviews" "
Rating 4 - Poor. 5 out of 322 reviews" "
Rating 2 - Terrible. 4 out of 322 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jérémy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking as recommended, very closeby. Beautiful walk to the old town. Perfect breakfast place a few moments walk. Clean room, lovely layout, great shower, rooftop, and windows overlooking the streets. Quiet at night. Loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Tobi

Stayed 2 nights in Aug 2024

8/10 Good

Jubal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a day. Parking is an issue as they have very limited parking..so had to park in a public parking, but apart from that no complaints!
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood and communication for contactless check in. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Zahra

Travelled with group
Liked: Cleanliness, property conditions & facilities
There is no staff on property but they are very helpful if you contact them. There are parking options in near parking garages but be prepared, you might go uphill to the hotel so is you have heavy luggage you might drop them off before park the car at parking garages nearby.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pas de stationnement
Lors la réservation, l’énoncé « stationnement disponible » était affiché sur le site. Nous avions besoin de ce stationnement. Cependant, les responsables de l’hôtel nous ont dit que leur stationnement était complet la journée même de notre arrivée. Nous avons donc eu besoin de payer le parcomètre lors de notre séjour. Autrement, c’était bien situé.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Mixed filling about this stay
I have mixed feelings about this stay. Very very unusual place. It has some positive vibes and some negative. First, very convenient location close to all attractions, not super perfect but worth the price. A lot of restaurants around. Rooms are clean, beds and pillows are again worth the price. No elevator, no parking, no service desk and no WiFi for one day (fixed next day). Service is texting you entry code to the building and your room. If you have 50 pounds travel bag, good luck to bring it to second or third (!) floor with very narrow stairs. If you travel by car, good luck to find the parking nearby, if you travel by car over 6’, good luck to find the parking somewhere. You cannot walk inside the room in your shoes, that is the rule there. The room looks like you are somewhere in Europe, with sink inside the room, small toilet/shower room. Floor is uneven inside the room, but rooms are spacey. I had the strong fillings for two nights that something is wrong structurally with the building. Unfortunately, I cannot recommend this place at all, even with all efforts the management is trying to apply. For me it ‘s overpriced. Our hotels in Montreal and Ottawa were better with the same price. Try to look at the different place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron, Windham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Our 2nd stay here and we look forward to a return stay. Check-in easy, clean comfy rooms. Very much recommend
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Budget stay for couples on cool street
The hotel was fine for what we needed. It does not offer the amenities of a chain hotel but it is a clean place to rest your head. Note that the hotel is old without an elevator, which was a surprise for us. Other than that, it’s clean and well located.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here and we really enjoy it, would stay again if we come back to Quebec City.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a lovely old building that has been well cared for and updated. It is very clean and comfortable, and is well supplied with everything we need. We’re happy we found it.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, but rustic, quirky and basic. Since it was self check-in, did not interact with any staff. Responses to my queries were not very efficient, in that they were slow and information was inaccurate. Location was convenient for my work function, but otherwise, I would not necessarily return.
Stayed 1 night in Jun 2024

8/10 Good

Yanick

Stayed 1 night in Jun 2024

8/10 Good

Carita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Fleur

Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux endroit
Nous y étions par affaire mais nous y reviendrons en vacances, car c’est endroit est fabuleux ! Rustique mais entièrement rénové avec toutes les commodités et une fenestration incroyable dans la chambre #1 au 2e étage plus une cafetière expresso à notre disposition. Une entrée autonome à codes très conviviale puisque les propriétaires sont disponibles par SMS. Le rapport qualité/prix est imbattable à proximité du Vieux-Québec. Je recommande chaleureusement cet endroit. Un bémol : le stationnement.
Stayed 1 night in Apr 2024

6/10 Okay

Audrey

Travelled with group
Liked: Property conditions & facilities
Nous avions réservé un stationnement mais il était occupé . Aucune insonorisation… Bel endroit quand même
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price is good in regards to situation
Stayed 1 night in Mar 2024

6/10 Okay

Narinder

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Komla

Disliked: Staff & service, property conditions & facilities
Nothing, they do not pick up the phone when I called many times and they do not even return the call as I was not able to find the room because there are two stairs. One that lead to rooms 1 to 7 and another one from another door that lead to rooms 9 and 10. I was confused and did not know that and I was calling them but no response after more than 10 calls. It is very bad
Stayed 1 night in Feb 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2024