See all properties
Save

Hotel Royal William, Ascend Hotel Collection

3.5 star property

Photo gallery for Hotel Royal William, Ascend Hotel Collection

Superior Room, 2 Queen Beds, Non Smoking
Superior Room, 2 Queen Beds, Non Smoking
Point of interest
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Quebec City Convention Center
    ‪11 min walk‬
  • Quebec City Town Hall
    ‪20 min walk‬
  • Château Frontenac
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Italian cuisine

Best Western Plus City Centre/Centre-Ville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1503)
The price is NZ$329
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Best Western Plus City Centre/Centre-Ville

About the area

Québec City

A stay at Hotel Royal William, Ascend Hotel Collection places you in the heart of Québec City, a 3-minute drive from Quebec City Town Hall and 6 minutes from Château Frontenac. .This hotel is 8.4 mi (13.5 km) from Montmorency Falls.

What's nearby

  • Quebec City Convention Center - 11 min walk - 1.0 km
  • Quebec City Town Hall - 20 min walk - 1.7 km
  • Quebec Cruise Terminal - 3 min drive - 2.1 km
  • Quartier Petit Champlain - 3 min drive - 2.1 km
  • Château Frontenac - 6 min drive - 2.7 km

Getting around

  • Quebec Palace Station - 14 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Restaurant Saigon Bangkok - ‬2 min walk
  • ‪Korrigane - ‬2 min walk
  • ‪Le Nektar - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk

About this property

Hotel Royal William, Ascend Hotel Collection

Art Deco hotel with a health club and a 24-hour front desk
Hotel Royal William, Ascend Hotel Collection offers 44 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 44 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include a banquet hall and a vending machine.
Enjoy a satisfying meal at MILA Ristorante serving guests of Hotel Royal William, Ascend Hotel Collection. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Québec City? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
MILA Ristorante - Onsite restaurant.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 16.99 to 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16.99 to 24 per person
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2026-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 980 reviews
Rating 8 - Good. 336 out of 980 reviews
Rating 6 - Okay. 95 out of 980 reviews
Rating 4 - Poor. 17 out of 980 reviews
Rating 2 - Terrible. 12 out of 980 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frédérique

Stayed 1 night in Jan 2025

8/10 Good

Lucy

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and good location. Some people in alley by the hotel created noise in the early hours
Stayed 3 nights in Dec 2024

6/10 Okay

Ali

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, our experience with the cleaning service was disappointing. Despite requesting a room cleaning, the bedsheets and covers were not replaced, and our used towels and robes were taken without providing replacements. Additionally, after returning to the room with snow on our boots, we noticed salt marks and dirt near the entrance. The cleaners seemed to overlook this and did not clean the floors, leaving us to handle it ourselves. While it only took a couple of minutes to clean, we expected better attention to detail from the housekeeping team.
Stayed 2 nights in Dec 2024

10/10 Excellent

Minwoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in Dec 2024

10/10 Excellent

Louis-Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Keylie

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was excellent
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious and clean. We found the location to be dirty, noisy and unsafe. Uber drivers consistently had a difficult time locating this property which made getting around very difficult.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Très belles chambres, douche très propre et lits confortables
Stayed 1 night in Nov 2024

10/10 Excellent

megane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vivek

Stayed 2 nights in Aug 2024

10/10 Excellent

Leendert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2024

10/10 Excellent

JACKELINE

Stayed 2 nights in Oct 2024

10/10 Excellent

TULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Florika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities
Overall great place to stay. Only downside was the breakfast buffet, don’t spend your money on it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leendert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Oct 2024

6/10 Okay

sylvio

Business traveller
Liked: Property conditions & facilities
Parking is too far and lots of homeless
Stayed 1 night in Oct 2024

8/10 Good

Mallory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay the Hotel Royal William Ascend was good. A few pros and cons: Pros: - Within walkable distance to Old Quebec (20 minute walk) - Located in an "entertainment district" with several food options, nightly life, and bars easily accessible (5 minute walk) without needing to go into Old Quebec. - Underground parking available (across the street). - Spacious, clean, updated rooms. - Friendly, knowledgeable staff - Very quiet (sound proofed rooms, didn't hear anything)! Cons: - Parking was a challenge when we first arrived. There is no parking on site, it is in a garage across the street. The hotel could do a better job of advertising parking options and directing guests. - Some of the hotel/room features advertised were not accurate. There was no bottled water in the room (we had to ask for it), there was no kettle, the gym was really mediocre (it was stated as a "state of the art gym"), the continental breakfast (we only walked by) did not look worth the $15. - The between room cleanings was minimal - bedding, towels, and garages. It would have been nice if they vacuumed the floors.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Scott

Disliked: Staff & service
Stayed 2 nights in Sep 2024