8/10 Good
Nicole
Travelled with partner
28 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night before a day of exploring Bilbao. The location was absolutely faultless, right next to the Guggenheim and gave us a great starting point to explore the city walking along the river to the old town. The check in process was very friendly and informative, and we were offered free tickets to the Guggenheim which we gratefully accepted - such a nice touch!
The room itself was clean and of a decent size, offering all of the amenities we needed for a short stay as well as very good air conditioning. My criticism would be the hardness of the bed which was not to my liking. The bathroom was also only divided by a curtain which made it less private than it could be, however we appreciated the Molton Brown products.
We opted for a breakfast at the hotel which was of a very high quality with lots of selection on the buffet table and other items such as eggs available to order. The service too was friendly and efficient.
Overall we liked this hotel and would return.
Nicole
Stayed 1 night in Aug 2024