2/10 Terrible
Kalynn
Travelled with partner
23 Sept 2024
Disliked: Staff & service
Unfortunately I didn’t get to stay here due to their overly strict cancellation policy. I reached out in advance to try to reschedule the dates of my trip to a later date, and was told “unless you have a flight cancellation I can’t change or cancel your reservation.” I would just avoid this place, my flight originally got cancelled in the 1st place and there were no more flights from any airline going there (mind you my trip was for 3 nights) and the manager did not even want to refund me then, so I had to reschedule or lose almost a thousand dollars .. things happen and plans don’t always stay the same.. please please please make sure you go with a hotel that understands that!!
Kalynn
Stayed 3 nights in Sep 2024