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Emerald Beach Resort

3.5 star property

Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
On the beach, beach umbrellas, snorkelling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Exterior
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪2 min walk‬
  • University of Virgin Islands
    ‪18 min walk‬
  • Magens Bay Beach
    ‪8 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪10 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room

Beachfront Premium King Room

  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte Amalie

When you stay at Emerald Beach Resort in St. Thomas, you'll be on the beach, within a 15-minute drive of Magens Bay Beach and Bolongo Bay. .This beach hotel is 9.5 mi (15.3 km) from Sapphire Beach and 15.1 mi (24.2 km) from Virgin Islands National Park.

What's nearby

  • Lindbergh Bay - 2 min walk - 0.2 km
  • University of Virgin Islands - 18 min walk - 1.5 km
  • Honeymoon Beach - 3 min drive - 1.5 km
  • Blackbeard's Castle - 5 min drive - 4.3 km
  • Magens Bay Beach - 8 min drive - 8.6 km

Getting around

  • Cyril E. King Airport (STT) - 5 min drive

Restaurants

  • ‪Hibiscus Cafe & Bar @ St Thomas Airport - ‬10 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tickles - ‬18 min walk
  • ‪French Quarter Bistro - ‬4 min drive
  • ‪T-Restaurant And Chicken Fry - ‬18 min walk

About this property

Emerald Beach Resort

Beachfront, with outdoor pool
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Caribbean cuisine at Caribbean Fusion, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 12-30 for adults and USD 12-30 for children
  • 2 restaurants
  • 1 beach bar and 1 bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Snorkelling
  • Surfing/body boarding

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1005 reviews
Rating 8 - Good. 245 out of 1005 reviews
Rating 6 - Okay. 193 out of 1005 reviews
Rating 4 - Poor. 112 out of 1005 reviews
Rating 2 - Terrible. 103 out of 1005 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Audrey

Travelled with family
Disliked: Staff & service, amenities
The staff was extremely rude (from the front desk to the servers in the restaurant). They made you feel like you were inconveniencing them by expecting them to do their jobs. We stayed here because it was close to the airport, and it was a huge mistake that we will never make again.
Stayed 1 night in Dec 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed the beautiful beach very much, and the employees were very courteous and kept the place very clean. However, the facility itself is in need of updating. The AC blew cold which was great, but the water pressure left something to be desired. For the price, worth every penny and I would stay again. Very convenient to a lot of great restaurants.
Stayed 6 nights in Dec 2024

4/10 Poor

Chanan

Stayed 1 night in Dec 2024

4/10 Poor

alan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dissatisfied with our overall experience. For the price, I’d expect at the very least to have a warm shower. Minimal towels, terrible soaps, roach on the floor………..This place needs a more motivated staff and some serious updating.
Stayed 1 night in Dec 2024

8/10 Good

Steven, Poway

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

William

Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Stayed 2 nights in Nov 2024

6/10 Okay

Taylor

Stayed 1 night in Nov 2024

10/10 Excellent

Jwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course it's most family friendly convenient spot with a beautiful beach 🏖️
Stayed 2 nights in Dec 2024

8/10 Good

Yvonne S

Liked: Property conditions & facilities
The property was clean and quiet
Stayed 4 nights in Dec 2024

6/10 Okay

Damarys

Business traveller
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Dec 2024

4/10 Poor

Mark

Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The place is old (not in a good way) the facilities are not maintained, the wifi is very slow and only works in some specific parts of the rooms... It's perfect to sleep in for a day if you miss your connecting flight or something like that, but not for vacation (and I wasn't looking for something luxurious...) It's not worth the price!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Coleen Conique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here . I went off the resort to explore the island and it was beautiful.
Stayed 3 nights in Oct 2024

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wasnt up to date to be considered a resort. The bar couldnt mix frozen drinks as their blender was broken during our stay. Being a resort i would assume they could afford to buy a new one to better serve the customer. I must say Cassandra at front desk and the lady maid who cleaned our room were exceptional. ❤️. We were in Room 1204. The taxis are overcharging so we rented an auto the second day forward. There were no evening entertainment. No elevator available. Could only find one ice machine to use which was on a lower level snd a different building. Many out door lounge chsirs were covered in bird feces and no one cleaned on our first day going to the beach and many seats taken due to cruise ship passengers.
Stayed 5 nights in Nov 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance from beach and right on the beach! Very nice pool too. Staff is great and clean rooms & beaches .
Stayed 1 night in Dec 2024

4/10 Poor

Vivian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a resort. Besides being a waterfront property, the hotel has nothing to offer. They are understaffed, the only nice staff was the lady from the gift shop ( Christy). The beach towels are ragged and the whole facility is beat up and outdated. Room is ok. Ac works well. Shower have no pressure, it just a slow drip. Very close to the airport , so it makes it easy to fly to and from.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Removed from the shopping area so plan on having a car or use a ride share. Always a cab at the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service
Great location for an early morning flight
Stayed 1 night in Nov 2024

2/10 Terrible

michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water limited menu food not that good never go back there again
Stayed 4 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT SERVICE, VERY FRIENDLY EMPLOYEES
Stayed 3 nights in Nov 2024

4/10 Poor

Aubrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carol L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay once again! Love this place! Nice rooms with great views, amenities, beachfront, shade, great food, great people love it!
Stayed 6 nights in Nov 2024