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Best Western Kilmarnock Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Kilmarnock Hotel

Exterior
Reception
Lobby
Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
599 N Main St, Kilmarnock, VA, 22482
  • Good Luck Cellars
    3 min drive
  • Compass Entertainment Complex
    5 min drive
  • Historic Christ Church
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About the area

Kilmarnock

A stay at Best Western Kilmarnock Hotel places you in the heart of Kilmarnock, a 3-minute drive from Good Luck Cellars and 5 minutes from Compass Entertainment Complex. .This hotel is 4.2 mi (6.7 km) from Historic Christ Church and 5.4 mi (8.7 km) from Steamboat Era Museum.

What's nearby

  • Good Luck Cellars - 3 min drive
  • Compass Entertainment Complex - 5 min drive
  • Golden Eagle Golf Club - 9 min drive
  • White Stone Beach - 12 min drive
  • Hughlett Point Natural Area - 15 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 76 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Chesapeake Doughnut Company - ‬9 min drive
  • ‪Front Porch Coffeehouse - ‬2 min drive
  • ‪The Alley Cafe and Sports Bar - ‬1 min walk
  • ‪The Tides Inn - ‬10 min drive

About this property

Best Western Kilmarnock Hotel

Hotel in Kilmarnock with free breakfast and a 24-hour front desk
Best Western Kilmarnock Hotel offers 68 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Kilmarnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 68 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Kilmarnock
Best Western Kilmarnock
Kilmarnock Holiday Inn Express
Holiday Inn Express Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Inn
Holiday Inn Express Kilmarnock
Kilmarnock Hotel Suites
Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Hotel Hotel
Best Western Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Hotel Hotel Kilmarnock

Best Western Kilmarnock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 236 out of 622 reviews" "
Rating 8 - Good. 206 out of 622 reviews" "
Rating 6 - Okay. 79 out of 622 reviews" "
Rating 4 - Poor. 68 out of 622 reviews" "
Rating 2 - Terrible. 33 out of 622 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty smelled like Marijuana saw one staff member smoking a joint right out front floors are just nasty there was something smeared on the floor getting on the elevator the second day there and after 10 day when i checked out it was still there dont recommended unless its absolutely the last resort place.
Stayed 11 nights in Sep 2024

6/10 Okay

Judy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs updating. Treadmill in fitness room not working. Water dispenser in fitness room had no water. No towels or anyway to clean up in fitness room. Hair from previous guest observed in bathroom. No soap provided in bathroom only shampoo and conditioner. Pool is closed and filled with green water.
Stayed 1 night in Sep 2024

2/10 Terrible

Ronnie

Business traveller
Disliked: Staff & service
Avoid if possible
Rude staff. Horrible TV reception. No washcloths. Half of the breakfast food wasnt put out. Did i mention RUDE? I only stayed here because it is the only place to stay. ALWAYS a problem in some way.
Stayed 1 night in Sep 2024

4/10 Poor

Denise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No wash cloths, tv didn’t work,cabinet doors broken/ falling off, air conditioning barely worked.
Stayed 1 night in Sep 2024

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service never came. We had to search out clean towels and take out our own trash. They line up the hall with carts, but never came in our room.
Stayed 2 nights in Aug 2024

4/10 Poor

ISMAEL

Liked: Staff & service
FRONT DESK CLERK AMAZING
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was quick and easy. The breakfast provided was actually very delicious. The bed was extremely comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was out of order carpet was dirty room was clean
Stayed 10 nights in Aug 2024

4/10 Poor

Donald, Mount Gilead

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The folks were all very nice. Our issues were: hairs in shower, bathroom door knob missing, hole in bed cover, refrigerator not cooling (freezer frosted up), landscaping around property grown up & very weedy, no forks/spoons for breakfast, no OJ, gravy but no biscuits (7:30a). This could be a very nice facility if there was much more attention to quality details.
Stayed 2 nights in Aug 2024

2/10 Terrible

magnus

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally don’t write negative reviews but in this case I have to. Booked 3 rooms, with 6 people. 1. The pool was not in operation this summer and no mentioning of that when we booked the hotel (the pool was one of the main reason for picking this hotel). 2. Air conditioning not work in our room, was finally moved to another room after arguing with the staff. That room had no working tv,( but we did not care to complain) 3. The breakfast was a joke, with almost no selection. 4. The staff, this was the worst part, they could not care less about their guests and made all of us so upset that we seriously discussed to drive back home. Again, I would stay away from this hotel.
Stayed 1 night in Aug 2024

8/10 Good

mark S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the newest place but not old. It accomplished tge job
Stayed 1 night in Aug 2024

6/10 Okay

Jackelyn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not the Greatest
Bathroom lights went out during night Told hotel staff was not even offered an apology nor credit Hotel was short staffed Overheard management telling staff they had to come in the next day regardless if they were sick
Stayed 1 night in Aug 2024

2/10 Terrible

Patrice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had 4 rooms which were all bad!! One room was not clean The other room, the HVAC was leaking The other room had no AC The last room needed a new battery in the smoke detector which did not get fixed once we asked for it to be fixed
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff
Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried to put us in 2 rooms that had people already in there. They didn’t offer any alternatives.
Stayed 1 night in Aug 2024

2/10 Terrible

Adhim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and accommodating. Kudos to the lady at the front desk. With that said, it was horrible. We will NEVER stay here again! The pool was not accessible, We reserved two rooms, one of the rooms had BLACK MOLD in the vent. This will be reported to the health department. This is unsafe and needs to be removed IMMEDIATELY ! The young lady was attentive and moved us to another room. The toilet seat in that room was CRACKED! The other rooms air vent stopped working around midnight. The refrigerator was not working. HORRIBLE EXPERIENCE ! The price of both rooms are over inflated and the property is run down. AWFUL!
Stayed 1 night in Aug 2024

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a basic hotel, but for a small town, it was fine.
Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
No where else to stay in this area
All that is offered in this area. Just not the best. Srinagar not somewhere i would stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Ekaterina

Travelled with family and small children
Liked: Cleanliness, staff & service
Faulty fire alarm that went of at 3am, and we had to leave the building.
Stayed 1 night in Aug 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, and friendly staff.
Stayed 1 night in Jul 2024

4/10 Poor

Candace

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fire alarm went off at 3:45 am. NO staff on premises. A guest called 911. Apparently someone smoking in their room. We were in parking lot for over 1 hour. Breakfast horrendous. No fruit. No cereal. Coffee disgusting 2 days in a row. Bathroom toilet handle broken, water ran entire time. Alarm clock set for 1 hour behind. We missed breakfast first day due to time setting not accurate. Staff however very friendly, courteous - at least those who were at work besides the one not on duty during alarm. Compensated with $60 gift card for future stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

4/10 Poor

Jessie, Fuquay Varina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024