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DoubleTree Suites by Hilton Hotel McAllen

4.0 star property

Photo gallery for DoubleTree Suites by Hilton Hotel McAllen

Reception
Reception
Exterior
Lobby
Food court

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym
  • Room service

Explore the area

Map
1800 S 2nd St, McAllen, TX, 78503
  • Rio Grande Regional Hospital
    ‪1 min walk‬
  • McAllen Medical Center
    ‪4 min walk‬
  • La Plaza Mall
    ‪17 min walk‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

  • 120 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms (Conference Table)

Suite, 2 Bedrooms (Conference Table) | Reception

Suite, 2 Bedrooms (Conference Table)

  • 104 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table)

  • 87 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Breakfast, lunch, dinner served; American cuisine

Embassy Suites by Hilton McAllen Convention Center

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, (1026)
The price is NZ$501
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Embassy Suites by Hilton McAllen Convention Center

About the area

McAllen

When you stay at DoubleTree Suites by Hilton Hotel McAllen in McAllen, you'll be in the business district, within a 5-minute drive of La Plaza Mall and McAllen Convention Center. .This family-friendly hotel is 7.9 mi (12.8 km) from Puente Internacional Reynosa-Hidalgo and 0.1 mi (0.1 km) from Rio Grande Regional Hospital.

What's nearby

  • Rio Grande Regional Hospital - 1 min walk - 0.2 km
  • McAllen Medical Center - 4 min walk - 0.3 km
  • La Plaza Mall - 17 min walk - 1.5 km
  • 17th Street Entertainment District - 3 min drive - 2.9 km
  • McAllen Convention Center - 5 min drive - 5.6 km

Getting around

  • Miller Intl. Airport (MFE) - 3 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Whataburger - ‬19 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Little Caesars Pizza - ‬17 min walk

About this property

DoubleTree Suites by Hilton Hotel McAllen

Family-friendly hotel with airport shuttle service and area shuttle service
DoubleTree Suites by Hilton Hotel McAllen offers 262 accommodations with video-game consoles and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 2 mi.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in McAllen? This hotel has 5759 square feet (535 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
DoubleTree Suites by Hilton Hotel McAllen has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM on request
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,759 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13.00 for adults and USD 7.00 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel McAllen
Embassy Suites McAllen
McAllen Embassy Suites
DoubleTree Suites Hilton Hotel McAllen
DoubleTree Suites Hilton McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel
DoubleTree Suites by Hilton Hotel McAllen McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

DoubleTree Suites by Hilton Hotel McAllen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 998 reviews
Rating 8 - Good. 197 out of 998 reviews
Rating 6 - Okay. 95 out of 998 reviews
Rating 4 - Poor. 52 out of 998 reviews
Rating 2 - Terrible. 43 out of 998 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Nice place but the cocktail lounge was closed which I was looking forward too. Pool was very comfortable. Heated pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Payton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Woken up
Customer service was awesome hotel room and lobby super clean top notch..But woken up the next day at 7:30am morning lawn care service cutting grass loud blowers and ect. I was at the 4th floor..
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

8/10 Good

María

Liked: Cleanliness, staff & service, amenities
The rooms can have an update. The parking it’s very inconvenient. People don’t fallow rules in the parking lot. A lot of police officers stays there so you will be safe. I suggest to give them an area to park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daisy

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Always love coming back and our stay is better than the last. Goes without saying our first stay was exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Julian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Leidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upon check in, we got to room and we noticed it was warm, we lowered the ac and left for dinner around 8pm, came back around 2:30am and the room was still hot, ac was not working, took another 20 minutes to be switched rooms. 2nd stay here and it’s the second time they have to move us because of ac issues. Such a beautiful hotel, but it’s inconvenient having this problem. Won’t be staying here anymore.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Super clean, just a beautiful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, amenities
This is our second time here and it never disappoints... great staff, ample rooms , clean and good price.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay and the hotel was incredible!
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Meh
The hotel is okay. My room kinda smelled like smoke and had a weird stain on the ceiling (I hope it was ketchup). The bed was needing a better pad on it. So, meh. Better than some, but nowhere near excellent as far as property maintenance goes. Could use a renno and new mattress wear
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to change the dates within 12 hours of booking and they wouldn't help or change the dates. Just took the money and gave the middle finger! It is hard to see a company in the service and hospitality business be so inhospitable. Never again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Have stayed there many times. Very consistent!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Efosa

Stayed 1 night in Nov 2024

2/10 Terrible

Angel

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend will stay again
Old property well taken care of. Great service at the bar/Starbucks and front desk
Stayed 3 nights in Nov 2024

4/10 Poor

Valeria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The night is pricey to NOT include breakfast and not having at least some ammenities in the entrance like many other hotels do. Some refill water, some snacks included would make difference. The hotel is outdated, we used to go in other greater years. The only advange, is the space of the rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Lois

Stayed 1 night in Nov 2024