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Sheraton Frankfurt Airport Hotel & Conference Center

Photo gallery for Sheraton Frankfurt Airport Hotel & Conference Center

Exterior
3 restaurants, breakfast, lunch, dinner served; American cuisine
2 bars/lounges
Lobby
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

Map
Flughafen Terminal 1, Hugo-Eckener-Ring 15, Frankfurt, HE, 60549
  • Gateway Gardens
    ‪17 min walk‬
  • Lufthansa Flight Training Center
    ‪4 min drive‬
  • The Squaire
    ‪5 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪5 min walk‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room, 1 Double Bed

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Lobby

Club Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Kitchenette

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Kitchenette

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Hilton Garden Inn Frankfurt Airport

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (2440)
The price is NZ$807
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hilton Garden Inn Frankfurt Airport

About the area

Frankfurt

With a stay at Sheraton Frankfurt Airport Hotel & Conference Center in Frankfurt (Frankfurt Airport Area), you'll be a 2-minute drive from Gateway Gardens and 6 minutes from Deutsche Bank Park. .This family-friendly hotel is 7 mi (11.2 km) from Staedel Museum and 7.8 mi (12.6 km) from Frankfurt Christmas Market.

What's nearby

  • Gateway Gardens - 17 min walk - 1.5 km
  • Lufthansa Flight Training Center - 4 min drive - 3.6 km
  • The Squaire - 5 min drive - 2.6 km
  • Deutsche Bank Park - 6 min drive - 8.0 km
  • Frankfurt Trade Fair - 10 min drive - 13.6 km

Getting around

  • Frankfurt am Main Flughafen Regional Station - 2 min walk
  • Terminal 1 C Station - 7 min walk
  • Frankfurt Airport (FRA) - 5 min walk

Restaurants

  • ‪Heberer's Traditional Bakery - ‬8 min walk
  • ‪Hausmann's - ‬8 min walk
  • ‪Deli Bros - ‬7 min walk
  • ‪Goethe Bar - ‬7 min walk
  • ‪Deli Koffee Kitchen - ‬7 min walk

About this property

Sheraton Frankfurt Airport Hotel & Conference Center

Family-friendly hotel with 3 restaurants connected to the airport in Frankfurt
Sheraton Frankfurt Airport Hotel & Conference Center offers 779 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 779 guestrooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy American cuisine at The Eatery kitchen & bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has 13412 square feet (1246 square meters) of space consisting of a conference center and 58 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Eatery kitchen & bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Flavours - Onsite restaurant. Open daily.
Taverne - Onsite restaurant. Open daily.
THE BAR & Davidoff Lounge - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 42 per day)
  • Covered extended parking on site (EUR 252 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 35 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Eatery kitchen & bar
  • Flavours
  • Taverne
  • THE BAR & Davidoff Lounge

Things to do

  • 24-hour fitness centre
  • Sauna

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (13412 square feet of space)
  • Meeting rooms - 58

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 75.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Fee for in-room wireless internet: EUR 9 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: EUR 9 per 24-hour period (rates may vary)
  • Covered self parking fee: EUR 42 per day
  • Covered extended parking fee: EUR 252 per week
  • Pet fee: EUR 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Frankfurt Airport Hotel
Frankfurt Airport Hotel Sheraton
Frankfurt Airport Sheraton
Frankfurt Airport Sheraton Hotel
Hotel Frankfurt Airport Sheraton
Hotel Sheraton Frankfurt Airport
Sheraton Frankfurt Airport
Sheraton Frankfurt Airport Hotel
Sheraton Hotel Frankfurt Airport
Frankfurt Sheraton
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Sheraton Frankfurt Airport Hotel & Conference Center Hotel
Sheraton Frankfurt Airport Hotel & Conference Center Frankfurt

Sheraton Frankfurt Airport Hotel & Conference Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1167 out of 2114 reviews
Rating 8 - Good. 493 out of 2114 reviews
Rating 6 - Okay. 205 out of 2114 reviews
Rating 4 - Poor. 138 out of 2114 reviews
Rating 2 - Terrible. 111 out of 2114 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Continently Located right at the airport… was a perfect option to get some good sleep and a shower on our long layover before the long flight back to the US.Rooms are spacious, clean, and modern.the bed was very comfortable!!
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin, Seattle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice airport hotel. Expensive German tavern restaurant but good tasting.
Stayed 1 night in Dec 2024

6/10 Okay

Shivkumar

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service - pleasant and professional staff. 1/2 glass wall above bathtub / shower (1/2 is open / without wall or door). Water from the shower all over the floor. We prefer an enclosure to prevent water from splashing on to the bathroom floor.
Stayed 1 night in Nov 2024

8/10 Good

Shyqyri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. They gave us WiFi access and toothpaste when we requested it. The staff that checked us in was very informative and gave the perfect recommendation on dinner. The food in the hotel was very good and the staff working at the restaurants were very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Stayed 1 night in Nov 2024

10/10 Excellent

Khelil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy access when transiting
Stayed 1 night in Nov 2024

10/10 Excellent

Vance

Stayed 1 night in Nov 2024

10/10 Excellent

Xuefei, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and very clean room.
Stayed 1 night in Nov 2024

8/10 Good

Dougal

Stayed 1 night in Nov 2024

8/10 Good

John, Winter Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, within walking distance to boarding gates
Stayed 1 night in Nov 2024

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ralph A

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not so great experience at Sheraton FRA Airport
Had a just "alright" experience during my recent stay at the Sheraton Frankfurt airport hotel. Pros: super friendly and efficient service from all staff: front desk, Flavors restaurant, and porter staff service were all fabulous. Room is large and generally well equipped. Location is great and easy to find. Cons: Wifi service very much lacking in my room - it only worked well in the lobby at the reception desk, and nowhere else. That's unacceptable gor business travelers. Parts if the room were not clean at dll( very gilthy under sink with big dust mites. Shower was very poorly designed (bad access) and with weak water pressure as well as hard to regulate temperature (either super hot or just cold...). Bathroom is not well suited for handicapped and elderly guests. Sound insulation is terrible if you are staying in a room with connecting doors: could hear my neighbors very clearly. In summary: cannot recommend the Sheraton hotel at FRA Airport since the "hard product"(sound insulation, bathroom functionality) and the most basic amenities (WiFi, cleanliness) do not deliver - especially at the price point of the standard room rate asked. Pity for the staff, who are just delightful - but are let down by inadequate room product and basic amenities. A lot of room for improvement, and would not consider to return any time soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Hordur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, but if you arrive late it's hard to find the entrance. Terminal 1 has a bridge to the hotel that is poorly marked. Luckily, I found a cab driver who happened to know where it was.
Stayed 1 night in Nov 2024

6/10 Okay

TOD

Business traveller
Liked: Cleanliness
The rooms have noise from the passage and the bathroom has no exhaust fan
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

MARTIN

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Cons: Shower Issues: The hot water temperature fluctuated from very hot (burning) to mild every 30 seconds, making showering uncomfortable. The shower head handle wouldn't stay in place at the top, and removing the shower head caused it to fall loudly onto the metal. Shower caps were poorly installed, exposing water tubes. Room Fixtures: The mirror was not securely glued and was unstable. No bidet or similar feature in the bathroom. No brush set provided, which is typically standard in 3-4 star hotels. Technology Issues: The Wi-Fi signal was very weak, barely sufficient for a WhatsApp call. The smart TV settings were poorly configured, causing pop-up notifications for "Add Samsung TV from room XYZ" to appear. This occurred in room 6036 and included TVs from other rooms, potentially a network security issue. Comfort: Pillows were very short and not comfortable. Pros: Staff and Service: Exceptional customer service from the lobby staff. Room Conditions: The room was clean. The room was quiet, ensuring a good night's sleep. Overall, while the staff and cleanliness were commendable, the issues with the shower, weak Wi-Fi, and poorly configured smart TV detracted significantly from the experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriele Elisabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and Convenient for an early morning
We stayed here due to an early morning flight from Frankfurt airport. We booked a 2 bedroom room with one king and one murphy. When we got to the room the murphy bed was not set up. In fact it was locked, and only hotel staff could open it. I would have expected the reception desk to have asked if we wanted it set up and sent some one to handle it. As it was, it did not take long after we called for someone to come up and prepare it. Our wifi did not work and we had to call twice, eventually being given a code that worked. The room was clean and spacious. The breakfast is a bit pricey especially if you don't purchase in advance (36 euros).
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Everything was lovely good service comfortable near the airport couldn’t be better
Stayed 1 night in Nov 2024