Best Western Plus Richmond Airport Hotel

2.5 star property

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Coffee service
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪3 min drive‬
  • Dorey Park
    ‪6 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Sandston

When you stay at Best Western Plus Richmond Airport Hotel in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8 mi (12.9 km) from Richmond Raceway and 8.2 mi (13.2 km) from Virginia Commonwealth University.

What's nearby

  • White Oak Village - 3 min drive
  • Broad Street - 9 min drive
  • Greater Richmond Convention Center - 11 min drive
  • Virginia Commonwealth University - 12 min drive
  • Richmond Raceway - 13 min drive

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Tropical Smoothie Cafe - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms featuring microwaves and iPod docking stations. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility. Guests can get around on the complimentary shuttle, which operates within 2 miles.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandston? This hotel has facilities measuring 441 square feet (41 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to midnight
  • Airport shuttle on request
  • Free local area shuttle up to 2 miles

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (441 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1157 reviews
Rating 8 - Good. 321 out of 1157 reviews
Rating 6 - Okay. 165 out of 1157 reviews
Rating 4 - Poor. 107 out of 1157 reviews
Rating 2 - Terrible. 99 out of 1157 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The places was fully functional and the room was neat enough. Generally, though, many things were pretty banged up, old, dented, or wonky to work with. Noises from the walls of the elevators, creaky steps, smelly sections, etc. This made the room/hallways FEEL dirty, even though I think things generally seemed clean enough. Room walls were thin and doors didn’t do a great job of insulating either. The staff was often friendly enough, but inattentive or unavailable. Desk was empty on several occasions and I regularly saw a line. Lastly, the surrounding area was fine if one is driving. But it’s not very traversable on foot. There aren’t any sidewalks, and it’s along a broad road with no crosswalks nearby. This is a little weird given its proximity to the airport. The distance to the downtown area should also be considered, as a ride from any of the ridesharing apps can easily be $20-$30.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Check in was quick, room was clean, in room amenities nice. Have stayed here several times and never had any issues.
Stayed 1 night in Nov 2024

4/10 Poor

rudy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Darshell

Travelled with partner
Liked: Staff & service
Beds are hard as hell, no sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lynette

Stayed 1 night in Nov 2024

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room was marginal. Def not vacuumed, shower was dirty. Didn't think to take pics.
Stayed 1 night in Nov 2024

6/10 Okay

CESAR

Travelled with family, Travelled with family and small children
If you are looking for an inexpensive and quiet of sleep with a bonus breakfast included this is the place for you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Shamelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelt like pot farm, big time stoners yaaaaaa nah im sayin, no bueno, guy at front desk was weird af also. Kept asking my wife if she was staying there alone. Major creep
Stayed 1 night in Oct 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don't walk.....RUN from this hotel.
I have stayed at probably 50 hotels in my life and never felt the need to write a review. But this place was AWFUL. Upon checkin, we were greeted by the largest cockroach in the hallway I'd ever seen. The smoke alarm in our room had low battery and kept beeping. They came and took it out, but when we left 4 nights later they'd never replaced it. The "free breakfast" is a joke. The food is terrible, even for free hotel food. The dining room is TINY and you can't walk around if there are more than 8 people there. All of the tables and chairs are probably 20 years old with uneven leg, making eating tons of "fun". The carpet is probably 20 years old and torn in numerous places. Instead of fixing it, they just put floormats over the holes. Very classy. Had to make 2 trips to lobby because keys wouldn't work for more than a day or 2. Almost got attacked by a freakin dog in the elevator one night. Come out of your room at night and it smells like a Snoop Dogg concert. Guess it's cool if pot is your thing. It isnt' mine. The whole place just stunk. I know Best Western isn't "upscale" lodging but this was the worst hotel I have ever stayed in. Only writing a review so whoever reads it will have the sense to stay somewhere else. Anywhere else. Seriously, if I didn't have 5 people staying in 2 rooms, I would have rebooked into the Motel 6 down the road. It could NOT have been any worse.
Stayed 4 nights in Nov 2024

6/10 Okay

Jean-Francois

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn, S Prince George

Liked: Cleanliness, staff & service, property conditions & facilities
I just stayed overnight since I had an early flight the next morning. Check in was quick. Room and bathroom clen. Took shuttle to airport at 5:30 am. No issues
Stayed 1 night in Nov 2024

6/10 Okay

Jean-Francois

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Paulette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very safe and quiet area had to wait about 20 mins to check in cause 1 person was on duty he had to pick someone up from the airport
Stayed 1 night in Nov 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Griffin

Stayed 1 night in Oct 2024

4/10 Poor

Marissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not well maintained and breakfast was lacking, but front desk staff did replace our broken keurig which was appreciated!
Stayed 1 night in Oct 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bottom of the bathtub was stained black. The tissue holder in the bathroom contained ONE tissue. The overhead light in the bathroom flickered for 3 minutes after being turned on (each time). There was no stationary provided in the room and the chair was broken (could not maintain height). The "breakfast" eggs were just hardboiled eggs and the only things that were warm were the diced potatoes and presumably, a waffle the guest could make on their own.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!!
It was beyond what we expected!!! The breakfast the next morning was the best part
Stayed 1 night in Jul 2024