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Room type Options Nightly price Book
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
23 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
28 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
56 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel in Richmond with a fitness center and a 24-hour business center

Popular property highlights

Breakfast included
Free self parking
Free WiFi
24-hour business centre
Laundry facilities

When you stay at Best Western Premier Richmond City Gateway in Richmond, you'll be near the airport, within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. This hotel is 7.4 mi (11.9 km) from Broad Street and 12.2 mi (19.6 km) from Richmond Raceway.

Make yourself at home in one of the 167 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a ballroom, and a vending machine.

Satisfy your appetite with American cuisine at Cantina Sol Bar & Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Richmond? This hotel has 3778 square feet (351 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Best Western Premier Richmond City Gateway

4303 Commerce Road, Richmond, VA 23234

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:

  • Swimming pool

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

  • Bar/lounge

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Total number of rooms - 167
  • Number of floors - 4
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Outdoor seasonal pool
  • Express check-in
  • Pool umbrellas
  • Grocery/convenience store
  • Free WiFi
  • Free wired Internet
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 3778
  • Conference space size (meters) - 351
  • Number of meeting rooms - 1
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Free long-term parking
  • Free RV, bus, truck parking
  • Ballroom
  • Banquet hall
  • Vending machine
  • Uncovered parking
  • Uncovered parking
  • Fence around pool

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Spanish

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Room Amenities

Best Western Premier Richmond City Gateway offers 167 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Pillowtop mattress
  • TV size 50
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Braille signage
  • Closed-captioned TV
  • Grab bar – In bathtub
  • Accessible bathtub
  • Visual fire alarm
  • Lever door handles
  • Wardrobe
  • Desk chair
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Cantina Sol Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Things to do

  • Golfing nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 21

Check-in time ends at 2 AM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

LGBTQIA friendly

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of SafeStay (AHLA - USA)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 8 to 15 for children
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Holiday Inn Bells
  • Holiday Inn Bells Hotel
  • Holiday Inn Bells Hotel Richmond South Road
  • Holiday Inn Richmond South City Gateway Hotel
  • Holiday Inn Richmond South-Bells Road Hotel Richmond
  • Holiday Inn Richmond South Bells Road Hotel
  • Holiday Inn Bells Road Hotel
  • Holiday Inn Bells Road
  • Holiday Inn Richmond South City Gateway
  • Premier Richmond City Gateway
  • Holiday Inn Richmond South City Gateway
  • Best Western Premier Richmond City Gateway Hotel
  • Best Western Premier Richmond City Gateway Richmond
  • Best Western Premier Richmond City Gateway Hotel Richmond

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The seasonal pool will be open from June 20 to August 25.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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