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Very convenient for anyone needing to be close to RIC airport. Very clean and comfortable room. Nice staff. 1st night was great, 2nd night was horrible, but only due to occupants next door whose had the TV blaring up until 1am, then again at 4am, and once more at 7:30am. Made for a very unpleasant stay and rough day the next day.
Timothy
Stayed 1 night in Aug 2024
6/10 Okay
Javoni
Business traveller
24 Aug 2024
Liked: Staff & service, amenities
I’ve stayed multiple times because of traveling for work in the area. The staff are very friendly and the lobby is very nice but the rooms are dated and have an unpleasant odor… paint missing on the walls and faint stains on the carpet. Definitely due for a remodel
Travelled with family, Travelled with family and small children
28 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Aaron
Stayed 2 nights in Jul 2024
6/10 Okay
Verified traveller
Travelled with family
21 Jul 2024
Liked: Staff & service
Disliked: Cleanliness
Room was dirty
The bathroom was dirty. The towels had hair on them and the toilet seat was visibly dirty. It was clear that the room had not been properly cleaned before we arrived.
It was a really wonderful experenis in the hotel I really enjoyed of how clean it was and helpful the people where but the only dislike I didn’t like was that it didn’t have a freezer to keep the things cold and sold overall I really enjoyed the stay in the hotel.
The original young Lady, that Was checking us in was really cordial and sweet but when Brittany took over we were giving attitude and rudeness. The elevators were not working so we had to go through the kitchen and laundry room to get to the service elevator to get to the fourth floor.