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Four Points by Sheraton Richmond

3.5 star property

Photo gallery for Four Points by Sheraton Richmond

Exterior
Breakfast, lunch and dinner served
Lobby
Lobby
Indoor pool, seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
9901 Midlothian Tpke, Richmond, VA, 23235
  • Johnston-Willis Hospital
    ‪3 min drive‬
  • Chesterfield Towne Center
    ‪4 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hyatt Place Richmond/Arboretum

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, (1004)
The price is NZ$423
for 1 room
includes taxes & fees
9 May - 10 May
Hyatt Place Richmond/Arboretum

About the area

Richmond

With a stay at Four Points by Sheraton Richmond in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 17.4 mi (28.1 km) from Short Pump Town Center and 10 mi (16 km) from Broad Street.

What's nearby

  • Johnston-Willis Hospital - 3 min drive - 2.3 km
  • Chesterfield Towne Center - 4 min drive - 3.4 km
  • Chippenham Hospital - 6 min drive - 6.5 km
  • Stony Point Fashion Park - 10 min drive - 9.6 km
  • University of Richmond - 12 min drive - 10.7 km

Getting around

  • Richmond Main Street Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Arby's - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Kickback Jack's - ‬16 min walk
  • ‪Sushi King - ‬19 min walk

About this property

Four Points by Sheraton Richmond

Lakefront hotel with area shuttle service and a fitness center
Four Points by Sheraton Richmond offers 194 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 194 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe Palm, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Richmond? This hotel has 4000 square feet (360 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Cafe Palm - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ivy Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 13 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 4,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond

Four Points by Sheraton Richmond Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ajenay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bug in the bathroom.clean outside of that.
Stayed 1 night in Nov 2024

10/10 Excellent

QUANESHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent and the hotel was very nice, clean and updated
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was polite and professional from check In to check out. The rooms were clean
Stayed 1 night in Jan 2025

10/10 Excellent

Layla S

Stayed 1 night in Jan 2025

10/10 Excellent

Susan, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel because it was close to a local hospital where my partner had undergone surgery. When checking in, the front desk person asked what brought me to the area and I told him. The next day, as I was leaving and walking out of the lobby to return to the hospital, the same front desk employee saw me and stated that he hoped my loved one would recover quickly. I was so touched and impressed that he remembered me and personal details about me, even though it is a large hotel full of convention attendees. The hotel is very clean and the rooms are lovely, so that would be reason enough to return, but his interaction with me confirmed that I would stay there again (another surgery ahead). Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 1st time I stayed here and I was pleasantly surprised at how accommodating and friendly the staff were at check in/out. Would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Danyelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed hotel close to work due to storm. Staff were very friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our water in the city was shut down due to pump failure so we spent a few days here at the hotel. I was already familiar with this hotel and everything was as expected! Clean, great staff and service, comfortable and convenient! Definitely recommend to stay for business or leisure
Stayed 1 night in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

david

Stayed 1 night in Dec 2024

8/10 Good

Ronya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel itself was great, noisy guests

Hotel itself was great, others guest were extremly loud. Woken up at midnight to slamming doors and people screaming and hollering at one another.
Stayed 1 night in Dec 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Nice place
Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms and updated look.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and courteous
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very friendly and quick to get me checked in. Staff was polite the way around.
Stayed 1 night in Dec 2024

10/10 Excellent

Navario

Stayed 1 night in Dec 2024

10/10 Excellent

Humeyra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Delton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great to visit

I love this hotel and it is one of my top choices when visiting family in Richmond. The rooms are always clean, the area is great and has plenty of options for food choices and it’s very close to the highway for departure.
Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed at this location multiple times. This last stay they lost hot water which was not great. Cold shower in late December is no fun. Other visits have been fine
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s been wonderful so far. The staff are incredibly professional and friendly, and this is truly one of the best hotels I’ve ever stayed at.
Stayed 2 nights in Dec 2024

4/10 Poor

Karl

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

Mold Mold allergy of my partner was triggered. Likely do to poor management of shower facilities.
Stayed 2 nights in Dec 2024