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Hilton Richmond Downtown

4.0 star property

Photo gallery for Hilton Richmond Downtown

Courtyard
Lobby
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, down duvets, pillow-top beds, in-room safe
Serves lunch, dinner and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
501 E Broad St, Richmond, VA, 23219
  • Broad Street
    ‪1 min walk‬
  • Greater Richmond Convention Center
    ‪2 min walk‬
  • The National
    ‪3 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Executive Level

City view

Deluxe Room, 2 Queen Beds, Executive Level

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

City view

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Bathroom shower

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Bathroom shower

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Deluxe Room, 1 King Bed with Sofa bed, Executive Level | Living area

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

City view

Suite, 1 Bedroom, Executive Level

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in shower)

Bathroom shower

Suite, 1 Bedroom, Accessible (Roll-in shower)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing Accessible)

Suite, 1 Bedroom, Accessible (Hearing Accessible) | Living area

Suite, 1 Bedroom, Accessible (Hearing Accessible)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

City view

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Graduate by Hilton Richmond

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1301)
The price is NZ$1,116
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Graduate by Hilton Richmond

About the area

Richmond

Hilton Richmond Downtown is centrally located in Richmond, a 2-minute walk from Greater Richmond Convention Center and 14 minutes by foot from Black History Museum. .This hotel is 1 mi (1.6 km) from Allianz Amphitheater at Riverfront and 1.1 mi (1.8 km) from Altria Theater.

What's nearby

  • Broad Street - 1 min walk
  • Greater Richmond Convention Center - 2 min walk
  • The National - 3 min walk
  • Virginia Commonwealth University - 12 min walk
  • Altria Theater - 19 min walk

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Hilton Richmond Downtown

Hotel with 3 restaurants, steps from Greater Richmond Convention Center
Hilton Richmond Downtown offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 250 guestrooms featuring MP3 docking stations and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at 1885 Cafe & Market, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 9 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
1885 Cafe & Market - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Gather & Hem - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
LaGrotta Restaurante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 41 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 19 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • 1885 Cafe & Market
  • Gather & Hem
  • LaGrotta Restaurante

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike parking
  • Bike storage
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Travel cot

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (15000 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Living plant wall
  • Local artist showcase
  • Renovated entire property – June 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19 per person
  • Valet parking fee: USD 41 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Hilton Richmond Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1006 reviews
Rating 8 - Good. 223 out of 1006 reviews
Rating 6 - Okay. 84 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Very Clean
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent front desk
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

8/10 Good

Linda

Business traveller
The hotel seemed run down and not as clean too.
Stayed 2 nights in Nov 2024

4/10 Poor

Carina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary
I booked a king sized bed and when I checked in they said they no longer have king sized beds only double. When I asked why? He just said because we don’t have anymore and then mentioned that I booked through a third party website. I asked for a price break and he said I was already getting that through the third party. The room looked okay but we never travel without a black light and WOW. We couldn’t even touch the furniture and were scared to walk in certain parts of the room. The shower was a glass shower, as requested, although when I checked in and reiterated that detail he said he thought this room had one. The safety bar was coming off the wall and one of the body wash bottles that was supposed to be fixed to the wall was off. We also discovered a hole in the ceiling of the closet next to the front door which was a bit unsettling.
Hole in closet
“Safety bar”
Broken off bottle
Furniture we wouldn’t touch
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Elena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Christian, Frederick

Stayed 1 night in Oct 2024

10/10 Excellent

Lita, FAIRFAX STATION

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

2/10 Terrible

Jacqueline

Disliked: Room comfort
Rise against concert
This is the second time that I have stayed at this hotel to see a concert. The first time there was a disturbance in the next room involving an argument and handgun use, causing me to have to change rooms in the middle of the night. This trip started out well, however we were woken at one in the morning by a fire alarm requiring that everyone vacate the building. The cause of the fire drill was steam from a shower triggering the alarm. Not surprising considering that there is no vent system in the bathroom (at least not mine, I can’t speak for the others). The fire officers on scene stated that this is the third time they have needed to respond because of this issue. This in mind, it would have been generous if we were offered a complimentary breakfast in the morning. It was enough that I had to pay 41 dollars for someone to park my car across the street in a lot I could have parked for twenty dollars. (Didn’t know this until after the fact) . I do not feel that the hotel has any interest in ensuring that you have a pleasant stay. I will not be returning, I prefer to stay somewhere that is more hospitable. All staff I encountered were friendly. The room was reasonably clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Renek

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to I95
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tierra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this incredible hotel, and I can't say enough about the amazing staff! From the moment I arrived, the valet went above and beyond to ensure a seamless experience. Their friendliness and efficiency set a positive tone for my stay. The front desk team was equally impressive, providing prompt service with a warm smile. They made check-in a breeze and were always ready to assist with any inquiries. A special shoutout to the housekeeper on the sixth floor! Their attention to detail and commitment to cleanliness made my room feel like a home away from home. It was clear that they took great pride in their work. Overall, the entire staff truly made my stay memorable. I highly recommend this hotel for anyone looking for exceptional service and a welcoming atmosphere
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a historic building. Close to the music venue we were visiting.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Kaitlin

Business traveller
I stayed at this hotel during a festival. The first night the A/C broke and started making a constant clicking sound. When I called the front desk, there was no answer. When I went downstairs, the front desk offered to have the engineer come work on it. It was already close to 10pm, and I was staying alone. I didn't feel comfortable with this so they gave me another room but couldn't refund me the difference since I was changing from King to Double Queen room. After a long day and more long days ahead of me working at this festival, I opted to change rooms. The room I changed to had a window facing an abandoned block. The first night I was kept up by 2 homeless men fighting outside my window and the loud (but working) A/C unit that literally woke me up as I fell asleep. When I came back from a long day working the festival, I found that no one had even visited my room from housekeeping. The entire stay no one cleaned my room. Just not a good stay all around.
Stayed 3 nights in Sep 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James, Andover

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came nearly at 1 am. Gal at the desk treated me like it was 1pm and not 1am. Place is super safe and very nice. You don’t need to leave unless you have to. Good food, good folks and great amenities. Will stay again if I come back on business
Stayed 1 night in Sep 2024

8/10 Good

Pearlyne

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Stayed 1 night in Sep 2024