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Holiday Inn Express Richmond Downtown, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond Downtown, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    5 min walk
  • Broad Street
    5 min walk
  • Greater Richmond Convention Center
    10 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

With a stay at Holiday Inn Express Richmond Downtown, an IHG Hotel, you'll be centrally located in Richmond, just a 5-minute walk from Virginia Commonwealth University and 5 minutes by foot from Broad Street. .This hotel is 0.5 mi (0.9 km) from Greater Richmond Convention Center and 14.7 mi (23.6 km) from Short Pump Town Center.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 5 min walk - 0.5 km
  • Greater Richmond Convention Center - 10 min walk - 0.9 km
  • The National - 12 min walk - 1.0 km
  • Altria Theater - 13 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond Intl. Airport (RIC) - 15 min drive

Restaurants

  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Quench Food + Spirits - ‬6 min walk
  • ‪The Patio Thai - ‬2 min walk
  • ‪Secret Sandwich Society - ‬8 min walk

About this property

Holiday Inn Express Richmond Downtown, an IHG Hotel

Hotel with free breakfast, a short walk to Virginia Commonwealth University
Holiday Inn Express Richmond Downtown, an IHG Hotel offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • 20 bathrooms
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1057 reviews" "
Rating 8 - Good. 315 out of 1057 reviews" "
Rating 6 - Okay. 136 out of 1057 reviews" "
Rating 4 - Poor. 65 out of 1057 reviews" "
Rating 2 - Terrible. 67 out of 1057 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room
Stayed 1 night in Aug 2024

10/10 Excellent

Ruby, Fairfax

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade due to having two ribs and the computer originally putting us two floors away from each other, which works have been inconvenient at best. The facilities were clean, breakfast was great, and the staff were incredibly nice and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the best hotels i have stayed
Stayed 1 night in Aug 2024

8/10 Good

Alisha

Travelled with family
The only 2 negatives were parking…gotta pay?!? And the next was the breakfast lady….she was rude and not at all personable. But the overnight (sat-sun) desk lady, John (sat day shift), and desk dude (sun) were amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Holiday in Downtown Richmond
Stayed 1 night in Aug 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

minhe

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only one elevator working and took forever for water to head up 20 minutes is to long
Stayed 2 nights in Jul 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgrade us to a suite, and the staff was very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Leigh

Stayed 3 nights in Jul 2024

10/10 Excellent

william

Stayed 1 night in Jul 2024

8/10 Good

shelly-lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Room was spacious and very clean. Bed very comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is not conveniently located and the parking is dreadful.
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
OK for a short stay, but lots of problems
Biggest downside- the room had a moldy smell. Biggest upside- the best was super comfortable. Office chair in the room was broken. Breakfast items poorly stocked after 8am. Air conditioner in the main area of my suite broken and did not blow cold. No convenience stores anywhere nearby. But, the front desk help seemed friendly, so I was grateful for that. Next month I'll be looking into other options.
Stayed 3 nights in Jul 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Hotel
Friendly check in and checkout! Lovely room. I came down for a cup of coffee in the morning of checkout and the breakfast room had closed … however an attendant asked me if I would like to have breakfast! So thoughtful … I didn’t, however this was thoughtful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service
The lobby and room was exceptionally clean. The beds were super comfortable. The parking garage is $20/day and only has a 6' clearance.
Stayed 1 night in Jul 2024

8/10 Good

Appviewx

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything was wonderful. Smooth check in and check out. Parking was convenient. The breakfast was delicious and had a variety of choices. We even had the chance to use the fitness center, although limited, it had enough of what we needed to fit in a workout.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very reasonably priced for a downtown location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hamayon, Hopkinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Great staff. Clean. Good quick breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Junel

Stayed 1 night in Apr 2024