Holiday Inn Express Richmond Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪5 min walk‬
  • Allianz Amphitheater at Riverfront
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed (Extra Floor Space)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG is centrally located in Richmond, a 5-minute walk from Virginia Commonwealth University and 5 minutes by foot from Broad Street. .This hotel is 0.6 mi (1 km) from Greater Richmond Convention Center and 0.7 mi (1.1 km) from Allianz Amphitheater at Riverfront.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 5 min walk - 0.5 km
  • Greater Richmond Convention Center - 10 min walk - 0.9 km
  • The National - 12 min walk - 1.0 km
  • Altria Theater - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond Intl. Airport (RIC) - 17 min drive

Restaurants

  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Quench Food + Spirits - ‬6 min walk
  • ‪The Patio Thai - ‬2 min walk
  • ‪Secret Sandwich Society - ‬8 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, a quick walk to Virginia Commonwealth University
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • 20 bathrooms
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1014 reviews
Rating 8 - Good. 275 out of 1014 reviews
Rating 6 - Okay. 121 out of 1014 reviews
Rating 4 - Poor. 61 out of 1014 reviews
Rating 2 - Terrible. 66 out of 1014 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Theron

Stayed 1 night in Nov 2024

10/10 Excellent

Mary Ellen

Travelled with partner
We got a nice upgrade and John at the desk provided exceptional service; thank you again John!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Keith, Virginia Beach

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room 1, had some mechanical issues with what was explained as a fan issue, loud noises. Room 2, next room tenants were loud and possibly doing recreational drugs. Room 3, thermostat seemed like it wasn't working, explained as the thermostat is locked. That issue was corrected. We inquired about possibly getting another room, but was told, "at that point we would refund your money, with how many times we moved you and have you go to different hotel." Which is a bit rude, as we are guests in your hotel. I understand, it is bit inconveniencing or frustrating, but the issues resided with the hotel and maintenance, not the guest.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay.
Good choice at a great price. The breakfast could be use a revamp. Very limited selection.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent free breakfast. Large spacious rooms. Friendly, helpful staff. Great location.
Stayed 1 night in Nov 2024

2/10 Terrible

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Your Best...
After driving all day , check in was fine. Our room in the corner was great until Sleep time. I realize it was a Saturday nite but around 10'ish the party started next door...Around 11:30 , I believe some female quests arrived making it worst . I went down to the desk to change my room...No sense in asking them to be quiet..I will ask for my money back
Stayed 1 night in Nov 2024

6/10 Okay

Howard

Travelled with group
Liked: Cleanliness
Excellent staff
Stayed 2 nights in Nov 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kyle

Stayed 3 nights in Oct 2024

6/10 Okay

Sunil, Tampa

Travelled with family
Liked: Amenities
Breakfast was average. House keeping were kind and helpful provided additional towels as requested
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Stayed 1 night in Nov 2024

10/10 Excellent

Lory

Liked: Cleanliness, staff & service, property conditions & facilities
Size of the room
Stayed 1 night in Nov 2024

10/10 Excellent

yvonne, Franklin Square

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price point was good. Beds are comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Lexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Aidan

Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy & Lori

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

6/10 Okay

Cassandra

Stayed 1 night in Nov 2024

6/10 Okay

Genevieve, Grovetown

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The room cleanliness was a little subpar. The pillowcase had mildew stains and the room needed to be cleaned better. The location was excellent and I enjoyed the breakfast. Staff were also very helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place, clean rooms
It was absolutely wonderful. Large room, very comfortable & walking distance to most attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Liked: Staff & service
Stayed 2 nights in Nov 2024