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Hyatt Place Richmond/Arboretum

3.0 star property

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Seasonal outdoor pool
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast included

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Johnston-Willis Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪5 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Richmond - Midlothian Turnpike by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (838)
The price is NZ$308
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Holiday Inn Express Richmond - Midlothian Turnpike by IHG

About the area

Richmond

With a stay at Hyatt Place Richmond/Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 16 mi (25.8 km) from Short Pump Town Center and 9.2 mi (14.8 km) from Broad Street.

What's nearby

  • Johnston-Willis Hospital - 4 min drive - 3.7 km
  • Chesterfield Towne Center - 5 min drive - 4.6 km
  • Chippenham Hospital - 5 min drive - 5.3 km
  • University of Richmond - 11 min drive - 10.4 km
  • Virginia Commonwealth University - 12 min drive - 14.1 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Cookout - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Sushi King - ‬4 min walk

About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 guestrooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 744 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1053 reviews
Rating 8 - Good. 260 out of 1053 reviews
Rating 6 - Okay. 160 out of 1053 reviews
Rating 4 - Poor. 77 out of 1053 reviews
Rating 2 - Terrible. 77 out of 1053 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay
This hotel is always nice and quiet (including the fan) and the bed is comfy.
Stayed 3 nights in Dec 2024

8/10 Good

Abir Ali

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities
Dirty everything was dirty
Stayed 1 night in Dec 2024

2/10 Terrible

Cheryl L.

Stayed 3 nights in Dec 2024

6/10 Okay

Terrance

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Meh
It was just ok. Room was a “suite” but it was really a small studio. Very small bathroom. Like the kind where you have to dance around the toilet just to shut the door. Air conditioning worked great though.
Stayed 1 night in Dec 2024

8/10 Good

Zohra

Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

steven

Disliked: Cleanliness, property conditions & facilities
Run down. Charging for parking is outrageous. Breakfast changed it is horrible.
Stayed 3 nights in Dec 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Fabian

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

John

Liked: Staff & service
Stayed for a Thanksgiving field hockey tournament. Pictures are misleading. Older place with a remodel. The breakfast buffet looked nothing like the pics. Solid 3 star definitely not worth $400 a night. Unlike Arnold, I won’t be back!
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Travelled with family
The free continental breakfast was limited in options - scrambled eggs and breakfast meats are typical for hotel breakfast options, and these were not available. On Sunday morning, they ran out of oatmeal before 9am. There was a Peloton bike available in the fitness center, but that information was not available on the website. The bike was not equipped with cages, so unless you brought bike shoes, you couldn't use the bike. And since you wouldn't know from the website that a Peloton bike was available, you wouldn't know to potentially bring your shoes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly, Glen Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had 1 tissue & had no body wash in shower. Shower/toilet room is tight, door literally almost touches toilet. Closet is on smaller side too, but having a separate sitting room is nice. Wish the fridge had a freezer section. Breakfast was nice but missing hot eggs & breakfast meats. Staff very friendly and accommodating. Overall a clean place. Parking is $8/24 hours.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dorimar

Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Stayed 3 nights in Nov 2024

10/10 Excellent

Alaia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the lady with the feather in her hair
Stayed 1 night in Nov 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Staff & service, amenities
I was displeased first with the fact that No One Answers the phone. Second, I was displeased with the fact of paying almost $400 I still had to pay for parking on the hotel premises per night! CRAZY! There was only one bed in my room when I asked for two beds. Overall, this was a solid 2 as for a rating. I would not recommend, nor would I stay at this Hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Terrance

Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was charged a incorrect price for a military rate
Stayed 1 night in Nov 2024

2/10 Terrible

Valerie Hopson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled to Virginia from Pennsylvania and was very disappointed with my stay at the Hyatt Place Hotel in Midlothian Va. I will never return again! As soon as we stepped into the elevator we knew that our experience was not going to be good. The carpet was dirty and the elevator smelled! The facility itself is old, dated and had not been renovated in years. The website pictures are deceiving! As soon as we walked into the room that “stale old water in the carpet smell” hit us immediately.The curtains were yellowing, dingy and had not been washed in years. The bed skirt was dirty & drooping. I noticed a thumb print smudge on the wall like possibly blood (?) The bathroom was so dim you could not see. The room carpet was vacuumed but dirty; my socks were gray by nightfall. They had a mini fridge but no microwave; and the one in the lobby was so old and outdated like they got it from a “Good Will”. And the worst part is that they charge you $8 a night for parking in the parking lot!! Where else were we going to park? When we objected they waved the fee. They charged me top dollar thru Travelocity! And It was not worth it! I chose the Hyatt because the name is suppose to be equated with a “superior quantity stay.” I chose this hotel over the Sheraton, the Hilton and the Hampton Inn which were in the area and gave a better rate. I probably could have gotten a better experience at the “Extended Stay” next door! Clean up your act Hyatt Place! Never again!
Stayed 2 nights in Nov 2024

4/10 Poor

Wallace

Stayed 1 night in Oct 2024

10/10 Excellent

John M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly top notch! I was impressed with their kindness and professionalism.
Stayed 2 nights in Nov 2024

4/10 Poor

Celeste

Stayed 2 nights in Nov 2024