2/10 Terrible
Yanitza D.
2 Oct 2024
Disliked: Cleanliness
False Advertisement
I was very disappointed with the condition of the apartment. The property is not as described “Luxury apto, very modern with new furniture, totally renovated. I rented this apartment for the description in VRBO and the pictures. The minute I walked in, I noticed the pictures listed in VRBO were not accurate at all. False advertisement!! I am very sad. The price per night was high but I decided to splurge because I wanted to stay in a very nice place in Copacabana but the apartment was not as described in the VRBO website. Everything was old, damaged, furniture/beds/bathroom/bed sheets, things looked very worn and dirty, the pillows, the paint in the walls, holes in the ceiling, curtains were torn and falling down. The day that I checked in, the owner sent me a message telling me that I checked in on the wrong date, I paid extra money to check in on a Friday a long time ago, I had to tell to her twice to check my reservation dates and to check all the money that I paid. Which that explains another situation, When I arrived the beds were not made, they did not have blankets, they were not ready at all. The kitchen and living area smelled like gas and the bedrooms smelled like humid. If you are looking for a “luxury” place, please be aware that this is not the place for you!!!
Yanitza D.
Stayed 10 nights in Sep 2024