Likes: Room and bed was comfortable, nice size. Internet was a good speed.
Dislikes: Hair on the shower wall, No adapters availablefor Brazilian electrical plugs, no USB plugs for charging cell phones, Staff was not very helpful - I asked for an iron, it was never delivered. I asked for late check out at 2PM instead of 12 noon and was told I'd have to pay for a half day extra. ( I declined) Property was not fully booked, so asking for a late checkout should not require paying a half day.
Staff didn't go out of their way to accommodate, just did the bare minimum, No smiles, just plain faces with no emotion. Very rare to see this in Rio.
Overall, it was just a one day layover and place to lay my head, but next time I'd stay at the Prodigy hotel on the other side of Santos Dumont airport where the Customer service is much better and the connected Bossa Nova mall and food options are excellent.