Hotel with free parking, near Cascade Meadow Wetlands and Environmental Science Center
Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.
Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Languages
English
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Property is also known as
Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester
Comfort Inn & Suites West - Medical Center Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rooms were ok but public areas are in pretty bad shape, the pool was not open which was not known when I booked, the elevator would not go higher than the 3rd floor d/t a mechanical issue. The chairs in the dining area are severely worn and the walls in public spaces badly need painted. The location was great but the quality of the building will keep me from staying here again. Usually I have great luck with Comfort Inn
Travelled with family, Travelled with family and small children, Travelled with partner
28 Jul 2024
Liked: Cleanliness, staff & service
Very disappointed to find out that the pool is currently closed for renovations (as of JULY 2024). There was no mention of this until we arrived and saw a sign on the front desk!!!! Able to use the pool next door - but NO HOT TUB. Extrememly disappointed in this as those were the only things we wanted out of our mini vacay - a pool for the kids & hot tub for my hubs and I to relax.
Was a very friendly and quiet hotel. With the amount of kids at the hotel that weekend it was very quiet. Rooms were very well cleaned and kept up. Only downside was that the pool and hot tub were closed for renovations, but other than that everything was excellent. The contential breakfast was amazing and everything was hot and fresh! Would defiently stay here again!
Jennifer
Stayed 2 nights in Jul 2024
8/10 Good
Linda, Maple Grove
Travelled with partner
22 Jul 2024
Liked: Cleanliness, staff & service, amenities
We had a nice stay. Bed was comfortable and room was good size. Breakfast included hot choices and was good. The bathroom needs a complete updating, however.
The toilet seats are old, ugly and need to be replaced. It was so bad I had to change rooms, the next one was only slightly better and had other issues. I didn't bother trying to change again I know that will be my last comfort inn stay. I expect better.
LaShaun
Stayed 3 nights in Jul 2024
8/10 Good
Thomas
Travelled with family
14 Jul 2024
Liked: Cleanliness, staff & service, room comfort
Once checked in we found out that the pool and hot tub were not operational. Had some sad kids and sore parents.
It was nice but not as close to the Mayo as I thought
Darrence
Stayed 1 night in Jun 2024
4/10 Poor
Steve
Business traveller
27 Jun 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was poor quality food and choices. Air conditioner is extremely noisy and has a musty smell. Bathroom needs updating and has very poor lighting.
Just average - what I’d expected, except nothing special about amenities, surrounding area, etc. One of the desk folks, Lovely, was outgoing and knows her job!
Kurt
Stayed 1 night in Jun 2024
6/10 Okay
Chris, Rochester
13 Jun 2024
Liked: Staff & service
Overall a little tatty. Shampoo bottle was completely empty and a towel had been left from the previous occupant. Breakfast ok, but apple juice was like water.
Pool was Freezing, and hot tube was pretty gross looking. No towels available in the pool room, or extra towels for the rooms when we asked for more needed to take a shower. The hotel was "under construction." Luckily we only stayed 1 night and we were not in the hotel much. That may have made for a worse experience. Another group had a problem with the door to their room not locking. Maintenance tried to fix and set off the fire alarm to all rooms and occupied areas. It was a total Sh!t Show. Breakfast was good, and parking was available.