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Holiday Inn Express Rochester - University Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
717 E Henrietta Rd, Rochester, NY, 14623
  • Monroe Community College
    ‪4 min walk‬
  • Highland Park
    ‪4 min drive‬
  • Tim Hortons Iceplex
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Spark by Hilton Rochester University Area

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1001)
The price is NZ$178
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Spark by Hilton Rochester University Area

About the area

Rochester

When you stay at Holiday Inn Express Rochester - University Area, an IHG Hotel in Rochester, you'll be in the business district, a 5-minute drive from University of Rochester and 8 minutes from Strong. .This hotel is 5 mi (8.1 km) from Rochester Institute of Technology and 13.4 mi (21.6 km) from Lake Ontario.

What's nearby

  • Monroe Community College - 4 min walk
  • Strong Memorial Hospital - 4 min drive
  • Marketplace Mall - 4 min drive
  • University of Rochester - 5 min drive
  • Rochester Institute of Technology - 9 min drive

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Bill Gray's Regional Iceplex Tap Room - ‬4 min drive
  • ‪Burger King - ‬3 min drive

About this property

Holiday Inn Express Rochester - University Area by IHG

Hotel in Rochester with free breakfast and a 24-hour fitness center
Holiday Inn Express Rochester - University Area, an IHG Hotel offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Rochester? This hotel has 452 square feet (42 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available weekdays 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (452 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible van parking

More

  • Renovated entire property – March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area an IHG Hotel
Holiday Inn Express Rochester - University Area by IHG Hotel
"Holiday Inn Express Rochester University Area an IHG Hotel"
Holiday Inn Express Rochester - University Area by IHG Rochester

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice amenities. However the King bed in room 310 was pretty worn out. We even turned the mattress 180 degrees but was still pretty worn.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristel

Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Carrie

Liked: Staff & service, amenities, property conditions & facilities
staff are great my free breakfast is pretty good. Wish the pancake maker was working. beds are comfortable my only pet peeve is there hair all over the bathroom especially in the wall. It very much grossed me out.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
The staff was very friendly to deal with, upon check in I realized there was no heat in the room and I was told it would get fixed. It was a partial fix done the next day after sleeping in a room that was 65 degrees. When I returned from my day out it was 82 in the room so hardly the fix I was hoping for. There were some other maintenance things that could have been cleaned up but overall it was an OK stay.
Stayed 2 nights in Oct 2024

6/10 Okay

Bernard

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Caroline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned very well. Television was small and there were no curtains, only a roll down blind that let light in from the sides of the window. Walls are paper thin - doors slamming in the hall all night was very disrupting as were the loud conversations that could be heard through the walls. Staff was super nice and efficient though.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Stayed 1 night in Jul 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas, New York

Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Stayed 2 nights in Sep 2024

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kancong

Stayed 3 nights in Aug 2024

4/10 Poor

Jessica

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was filthy. There was hair all over the bathroom, trash was still filled with the previous tenants garbage. The entire building smelled like alcohol, which usually isnt bad, but if the room was cleaned properly, then Why does it smell like alcohol. The walls are super thin, so you can hear when people are walking past your room, so you can imagine when people are yelling at 2 am. On the plus side, beds are comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Stayed 1 night in Aug 2024

2/10 Terrible

Avechi

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary, Farmington Hills

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 1 night in Aug 2024

8/10 Good

Adalberto

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Rui

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Poor service from the staffs
Stayed 2 nights in Aug 2024