Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily on-the-go breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Air conditioning
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • Monroe Community College
    18 min walk
  • Marketplace Mall
    19 min walk
  • Tim Hortons Iceplex
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

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About the area

Rochester

Located in Rochester, Home2 Suites by Hilton Rochester Henrietta, NY is within a 10-minute drive of Strong Memorial Hospital and University of Rochester. .This hotel is 5 mi (8 km) from Nazareth College and 5 mi (8.1 km) from Rochester Institute of Technology.

What's nearby

  • Marketplace Mall - 19 min walk
  • Tim Hortons Iceplex - 3 min drive
  • Strong Memorial Hospital - 5 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

Hotel with free breakfast, in the vicinity of Strong Memorial Hospital
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 89 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Home2 Suites by Hilton Rochester Henrietta, NY. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Rochester? This hotel has 603 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Full-sized fridge
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (603 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 23
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 10
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Young kids running the hall after 11pm for at least 20minutes
Stayed 1 night in Sep 2024

8/10 Good

Eric R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this location several times in the past and is convenient for me to go to work and visit with family…
Stayed 5 nights in Sep 2024

8/10 Good

GRANT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great suite, nice room, but If I were to stay again, I would ask for a room on the back side, the highway was loud.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Ery nice, pet friendly hotel
Stayed 1 night in Sep 2024

8/10 Good

Niki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip/Stay with 3 young kids!
Our family traveled to Rochester with 3 young kids and stayed here for 4 nights. PROS: It was very family-friendly, great breakfast for both parents and kids, FREE washer/dryer usage (just bring your laundry soap), convenient parking, plenty of free shows on the TV for kids and families, rooms were clean and requests were met by the cleaning staff, front desk staff was very helpful, plenty of closeby restaurants and shopping. CONS; No water to drink at breakfast (juice and coffee was available), sloppy tile work and trim in the bathroom (cosmetic only, but could look much better easily). Overall, we were very impressed, and wouldn't hesitate to bring our family back to this hotel!
Stayed 4 nights in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dexter John

Travelled with family
Liked: Amenities, property conditions & facilities
Stylish and spacious suites, the downside is there are sightings of roaches.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Very noisey until late at night Shabby furniture and bed
Stayed 1 night in Aug 2024

10/10 Excellent

Fabian

Stayed 1 night in Aug 2024

10/10 Excellent

Samson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Only reason the hotel we stayed at didnt get all 5 stars was "around the property" was due to no enforcing non-EV ICE vehicles parking in the charging stations.
Stayed 1 night in Aug 2024

4/10 Poor

Joy

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
After having to change rooms (toilet didn’t flush, phone didn’t work, dust and dirt under sofabed), the next room didn’t have a mattress cover and they ran out of towels. Room furniture was shabby (cuts in ottoman and ripped chair). Desk staff said I could not be compensated because I booked through Expedia.
Stayed 3 nights in Aug 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Nanette

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Almost trapped in Bathroom, otherwise fine.
Bathroom has a pocket door, so the "handle" is just an indent. Bring a butter knife in with you, to hold against the door jam to keep you from closing too tight, & help you open the door! Also, there was no dish or hand soap in the kitchennette in my suite. The beds & shower were fine, & all was clean. The breakfast was good, but some fresh fruit fruit w/b nice (bananas?) Waffles were good, but a second waffle press w/b helpful. It was a pretty good visit, thanks!
Stayed 1 night in Aug 2024

4/10 Poor

Ruby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tub was dirty, with rust and grime. There was trash around and under the bed. A guest’s dog was barking non stop. The breakfast options were limited. The washer was old and made a lot of noise. The dryer was full of lint and the lint basket doesn’t sit properly. Will definitely not be staying here again.
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Room size was excellent. Pullout couch with bedding is always a need with my family of five. Love the counter space and multiple outlets for charging. Only reason for a 4 instead of 5 is the hallway carpeting and ventilation were older or could use some upgrading.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Swimming pool was great and the Breakfast was Awesome!!! What a selection of food!!! Very good!!!
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windo blind dress didn't shut all the way, walls are paper thin.
Stayed 2 nights in Aug 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel when we travel. Love the spacious rooms. Could have done without the fire alarm going off for half an hour(burnt toast in breakfast area) but rang through all the rooms. We weren’t sure if we had to evacuate or not. Would love if you would open one in Port Huron Michigan. Love the one in Saginaw with the outdoor fire tables
Stayed 1 night in Aug 2024

4/10 Poor

yingyuan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Hotel does not meet Home2 standards
This is my second stay at this hotel. Both times the hallways smelled like cigarette smoke. Luggage carts were non existent. Only one of the two elevators were in service. This hotel seems to cater to local families looking to book a room to host large groups of people and use the pool. The room was run down and carpet was filthy. This will be the last time I stay here.
Stayed 1 night in Aug 2024

8/10 Good

MARIA-ELENA FELISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, on the phone and in person! Location of property was convenient and within 15 minute drive to downtown. Ample parking spots available when we travelled there. Room was clean and comfortable. Would return again!
Stayed 1 night in Aug 2024