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RIT Inn & Conference Center

3.5 star property

Photo gallery for RIT Inn & Conference Center

Lobby
Executive Room, 2 Double Beds
Meeting facility
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Room service
  • Gym

Explore the area

Map
5257 W Henrietta Rd, West Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • University of Rochester
    ‪11 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking (North)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Double Bed, Non Smoking (North)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

West Henrietta

When you stay at RIT Inn & Conference Center in West Henrietta, you'll be in the suburbs, within a 15-minute drive of Rochester Institute of Technology and University of Rochester. .This hotel is 9.2 mi (14.7 km) from Strong and 2.5 mi (4.1 km) from Marketplace Mall.

What's nearby

  • Marketplace Mall - 4 min drive - 4.1 km
  • Monroe Community College - 6 min drive - 7.7 km
  • Rochester Institute of Technology - 7 min drive - 6.9 km
  • Strong Memorial Hospital - 10 min drive - 9.4 km
  • University of Rochester - 11 min drive - 9.8 km

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪The Café & Market At Crossroads - ‬8 min drive
  • ‪Lasertron - ‬5 min drive
  • ‪Cracker Barrel - ‬4 min drive

About this property

RIT Inn & Conference Center

Suburban hotel with 2 restaurants and airport shuttle service
RIT Inn & Conference Center offers 304 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Henrietta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 304 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 5 miles.
Enjoy American cuisine at Petals Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in West Henrietta? This hotel has 9203 square feet (855 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM.
Petals Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free return airport shuttle from 6:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 5 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–10:30 AM on weekends: USD 5-15 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Petals Restaurant
  • Lobby Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Lifeguards on-site
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (9203 square feet)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Rit Henrietta
Rit Inn
Rit Inn Henrietta
Rit Hotel Henrietta
Rit Inn And Conference Center
RIT Inn Conference Center
RIT Inn & Conference Center Hotel
RIT Inn & Conference Center West Henrietta
RIT Inn & Conference Center Hotel West Henrietta

RIT Inn & Conference Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 425 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
super comfy, minus staff interactions
hotel was decently clean, and the beds were very comfortable. The staff was rather unprofessional, aside from the front desk manager. Having conversations and ignoring customers, making us feel as though we were being annoying or rude for asking for things like blankets and toilet paper.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mulayvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness
It’s good for the price
The hotel is good for the price point but extremely outdated. The rooms, room keys, lobby, everything was in good condition and clean but just extremely outdated. Key system is the worst. They need to move to digital keys. Our keys didn’t work every time we came back to the hotel so we would have to take our newborn all the way around to the front entrance. Great property, could be so much better. Staff was helpful but I wouldn’t say they were extremely kind or polite. Room was comfortable and it got the job done.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert, Derry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Low rate through Expedia
Stayed 1 night in Dec 2024

10/10 Excellent

Le Duc

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Nice and clean
Stayed 1 night in Dec 2024

8/10 Good

mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property its bug free the rooms were perfect temperature and the hot tub was perfect. The pool was 82°F it probably could have sit closer to 86°F to be more comfortable. Also my room had a little peeling paint on the ceiling part of its one bulk head but other than that it was absolutely perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Maribeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to rest.
We arrived late in the snow. Were greeted by excellent and friendly staff. Was wonderful to get a drink and some food right in the hotel. Very comfortable bed. Quiet place to rest. Breakfast at Petals was so good. Recommended the waffles and strawberries. Perfect place to stop. We do this trip from Connecticut to Michigan often and will stay here again❣️
Stayed 1 night in Dec 2024

6/10 Okay

Ciaran

Liked: Staff & service
It was a bit shabby
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maribeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stop!
It was very convenient as a stop on our way from NYC to Detroit.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, was kind of surprised by how the staff acted though, they did not seem happy to see a person walk through the doors to check in, but it didn't stop them from getting me into a room quickly. Will come back 👍
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

2/10 Terrible

Vanessa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I had to leave a day early for thanksgiving and they refused to refund or future credit the cancellation. I won’t be staying there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Stayed 1 night in Nov 2024

10/10 Excellent

Shaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Don’t expect much.
I wish I had a better experience. For being related to RIT I was expecting better. This hotel is good to just use to sleep, nothing much more. Rooms are not modern, but more like living in the early 2000s. There are a lack of outlets next to the beds. I had a room with double beds and needed to plug in my CPAP machine, no plugs between the two beds. Showering was a joke, barely any pressure and the handle to turn the shower on from the bath faucet was half broken. The pool and hot tub were okay, there was a creepy guy just hanging out in the hot tub literally the whole hour we were there, and it’s so small it would have been too awkward to join.
Stayed 1 night in Nov 2024

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service
Housekeeping never came into our room. We did not need new sheets. But, bed was not made. Bathroom was not cleaned. No fresh towels. A hotel of any quality does those 3 things: make bed, clean the bathroom, give fresh towels. RIT in did none.
Stayed 2 nights in Nov 2024