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MainStay Suites St. Louis - Galleria

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites St. Louis - Galleria

Property amenity
LCD TV, video game console, pay films
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Saint Louis Galleria Mall
    8 min walk
  • Forest Park
    4 min drive
  • Washington University in St. Louis
    6 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the area

Richmond Heights

In the heart of Richmond Heights, MainStay Suites St. Louis - Galleria is within a 5-minute drive of Saint Louis Galleria Mall and Forest Park. .This hotel is 3.3 mi (5.3 km) from Washington University in St. Louis and 3.6 mi (5.7 km) from St. Louis Zoo.

What's nearby

  • Saint Louis Galleria Mall - 8 min walk - 0.7 km
  • Forest Park - 4 min drive - 4.4 km
  • Washington University in St. Louis - 6 min drive - 5.4 km
  • St. Louis Zoo - 7 min drive - 5.8 km
  • St. Louis Union Station - 11 min drive - 13.4 km

Getting around

  • Richmond Heights Station - 2 min walk
  • St. Louis Gateway Station - 12 min drive
  • St. Louis Lambert Intl. Airport (STL) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Mai Lee - ‬3 min drive
  • ‪St Louis Bread Co. - ‬3 min drive

About this property

MainStay Suites St. Louis - Galleria

Hotel with free parking, a quick walk to Saint Louis Galleria Mall
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature video-game consoles and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 152 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of MainStay Suites St. Louis - Galleria.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Basketball
  • Fitness centre
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

MainStay Suites St. Louis - Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 667 reviews" "
Rating 8 - Good. 184 out of 667 reviews" "
Rating 6 - Okay. 93 out of 667 reviews" "
Rating 4 - Poor. 55 out of 667 reviews" "
Rating 2 - Terrible. 64 out of 667 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shaunte

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station!
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Jul 2024

8/10 Good

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and knowledgeable. We were disappointed that no breakfast was included and the sofa bed (we’ve tried many) was simply horrible.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to relax
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place.
Stayed 4 nights in Jul 2024

4/10 Poor

Dana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was clogged and my husband put his bare hand in and pulled out a huge wad of paper towels. I have no idea whats going on with the plumbing but it sounded like a train. We got woken up at 7 am but the loudest clashing and clanking from the vents and ceiling. Not sure id there was construction but it was Sunday morning. We wantwd to connect to YouTube or Netflix but the TV wasnt connected to the internet. Sad because it is a great location.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
The room wreaked of cigarette smoke. Three were booked, with one needing the sofa bed, but no bedding was left. 8.40am Saturday morning the gardening people were trimming bushes and edges and blew grass cuttings straight at us as we left the room and again when we re-entered.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Stayed 2 nights in Jun 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities
We couldn’t call from off the property to reach the desk. Also, the toilet wasn’t working right and made noise all night and sometimes would t work.
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels close to home
Stayed 4 nights in Jul 2024

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor was wet, there were gnats, and there was what looked like black mold on the ceiling.
Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in poor condition. Our room was dirty and poorly maintained. Pool water was dirty. Staff was nice.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and updated
This was my second time staying at this property. They are doing a pretty good job of updating. The room has great amenities and is very spacious. The floor was dirty and had not been vacuumed but everything else was pretty clean. Both times we have stayed here we have been awakened in the middle of the night by very loud young people having a party. Management responds to complaints quickly. I would stay here again.
Stayed 2 nights in Jul 2024

4/10 Poor

Kyle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jerome

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. No complaints. Great location close to the mall and easy access to the highway.
Stayed 4 nights in Jul 2024

6/10 Okay

nicole

Disliked: Property conditions & facilities
In our room we could hear like water dripping once and AC would cut off since it was on auto it cut on and off once the room cool... We stayed in 213 that's the only down fall was hearing that sound of dripping water all night off and on
Stayed 1 night in Jul 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to forest park, will rent this again when i come back to St Louis
Stayed 2 nights in Jul 2024

10/10 Excellent

MATTHEUV

Liked: Cleanliness, staff & service, property conditions & facilities
Good and comfortable stay
Stayed 2 nights in Jul 2024

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There is no luggage cart and we were far from where we had to park. We are seniors and the crooked sidewalk was hard to navigate. My husband fell trying to take some belongings to the car. One of the cuts required antibiotics.
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

No Manager on duty! Stay at your own risk! ⚠️
Bathtub was dirty, room smelled old and carpet needed cleaned. Left keycard in room 8 3:40 am to leave and was locked out until 7:42am. There was no one on the property to assist with a replacement key, there was no emergency telephone number to contact anyone. There was a note on the main entrance that stated the office would be closed until 7:00am. Very unacceptable. I take full responsibility for locking the key in the room, however things happened. There should have been someone on the property to assist. Another guest was locked out at 6:14am and also had to wait until 7:42am to regain entry.
Stayed 1 night in Jul 2024

6/10 Okay

Jeffrey

Liked: Cleanliness
Good room, but needs to lower pet fee .
So this was a good room. Buildings need to be painted. Also pet friendly, but most of the area close that you would expect to take your pet to go to the bathroom are all rock. No grass. So have to go to the outskirts of the property behind some storage sheds on the property to find any grass. They need to designate a specific area for pets if you are going to be pet friendly. Also first time I had to do a security deposit. Pet price is higher than most. But just change management and no longer under Marriot.
Stayed 1 night in Jun 2024

4/10 Poor

Latricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet in the Original room was heavily soiled in several spots. 2nd room was better but still very old carpet and couch with stains. Over the weekend lots loud party goers and noise until after 1:30 in the morning. Great location.
Stayed 2 nights in Jun 2024

4/10 Poor

Chrissy, Versailles

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Property was nice but it was obvious our room hadn’t been vacuumed. White pet hair all over the carpet
Stayed 1 night in Jun 2024