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DoubleTree by Hilton Hotel Grand Rapids Airport

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Grand Rapids Airport

Reception
Outdoor wedding area
Reception
Indoor pool
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Gym

Explore the area

Map
4747 28th St Se, Grand Rapids, MI, 49512
  • Calvin College
    ‪3 min drive‬
  • Woodland Mall
    ‪4 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1335)
The price is NZ$163
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

With a stay at DoubleTree by Hilton Hotel Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 5-minute drive of Calvin College and Woodland Mall. .This hotel is 6.9 mi (11.1 km) from Frederik Meijer Gardens and Sculpture Park and 8.3 mi (13.4 km) from Downtown Market.

What's nearby

  • Patterson Ice Center - 6 min walk - 0.6 km
  • MSA Fieldhouse - 3 min drive - 2.4 km
  • Calvin College - 3 min drive - 3.4 km
  • Woodland Mall - 4 min drive - 3.4 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 11.1 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 5 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪Crumbl Cookies - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Grand Rapids Airport

Suburban hotel with airport shuttle service and a fitness center
DoubleTree by Hilton Hotel Grand Rapids Airport offers 226 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 226 air-conditioned rooms featuring iPod docking stations. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
You can enjoy a meal at Ganders Restaurant serving the guests of DoubleTree by Hilton Hotel Grand Rapids Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Grand Rapids? This hotel has 7484 square feet (695 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ganders Restaurant - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 6-16 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ganders Restaurant

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (7484 square feet)
  • Meeting rooms - 10

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 6 to 16 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Airport Hilton
Hilton Grand Rapids Airport
Hilton Hotel Grand Rapids Airport
Grand Rapids Hilton
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
DoubleTree Hilton Grand Rapids Airport Hotel
DoubleTree Hilton Grand Rapids Airport
Doubletree By Hilton Rapids
DoubleTree by Hilton Grand Rapids Airport
DoubleTree by Hilton Hotel Grand Rapids Airport Hotel
DoubleTree by Hilton Hotel Grand Rapids Airport Grand Rapids

DoubleTree by Hilton Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 901 reviews
Rating 8 - Good. 271 out of 901 reviews
Rating 6 - Okay. 150 out of 901 reviews
Rating 4 - Poor. 73 out of 901 reviews
Rating 2 - Terrible. 41 out of 901 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ike, Dunwoody

Liked: Cleanliness, staff & service, property conditions & facilities
The property needs updating bath soap dispenser not functional and I had a room with the door lock broken and another room with the main light broken. I paid for day I could not use the room checked out early but was still charged for extra day
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Nice Stay
Very nice. Great staff; problem with heating in room which Engineer couldn’t fix so immediately were moved to new room. Very friendly & helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk staff was abrupt & rude. The closest elevator was broken and we had to navigate a long distance to get to an elevator to go to and from our rooms. The hotel wheelchair was defective & hazardous. The breakfast was exceptional and the staff were attentive and friendly - we enjoyed the breakfast employees & the breakfast dining atmosphere. Proximity to the airport was a plus, the shuttle driver was charming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kody

Stayed 1 night in Nov 2024

8/10 Good

Christelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Check in was quick and my niece enjoyed the free chocolate chip cookie. The room was clean and spacious. The refrigerator was cold and the bed was comfortable. There were no trash bags in the garbage bins and not enough towels for 4 people, but all we had to do was ask. Overall it was very pleasant and we will stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ta'Nesa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 2 nights in Nov 2024

4/10 Poor

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Stayed 1 night in Nov 2024

6/10 Okay

Scott

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The ac/heater in the room was very loud. It was a cold night and every time it kicked in, the decibel level jumped way up. It was very annoying. Also, at this point I have been spoiled by rooms with a small fridge and microwave and found the lack of these small amenities really annoying.
Stayed 1 night in Nov 2024

4/10 Poor

Dr. Jonathan, Hudson

Business traveller
Carpet was wet in the first room and the rooms smelled of smoke.
Stayed 3 nights in Jul 2024

8/10 Good

Carole Lee Coverston

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Orlando

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Hung Huu

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Definitely NOT a 4 stars hotel. The elevator is out of service so I have to walk a long distance to use other elevators. The carpet is old. Lightning could be better.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Nice place. Great breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great!
Very friendly staff. I had some issues and they were more than happy to help me. Rooms were very clean. The beds were comfortable. I did feel the rooms were quite basic, no fridge or microwave and small. The pool is not very child friendly. It has a quick drop off to over 7 ft. It was thankfuly marked with a rope, still made me nervous. 100% recommend getting the breakfast!
Stayed 1 night in Oct 2024

6/10 Okay

David, Bellevue

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was fine. Staff was pleasant. But the central elevator is broken. We had a room where you had to go to the other end of the building to take an elevator. Just inconvenient.
Stayed 2 nights in Oct 2024

8/10 Good

Rickey

Liked: Amenities
My second time visiting enjoy it there. Will be back 💕
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great.
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness
Check in, lady asked how may I help you and the phone rang and she stopped even recognizing us at that point. didn’t say nothing else to us. Stayed on phone for more than 10 minutes. Finally another gentleman at the desk recognized the wrong doing and jumped in to save her day. He was a 10, she was a 2. The roomed and hallways are way behind on updating. Doesn’t seem up to Doubletree standards to us.
Stayed 1 night in Sep 2024

6/10 Okay

LaTosha Monique

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Zach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Struggled to find a working menu for the restaurant, and it took clicking through a lot of menus to be able to find out how to call for room service, all for the phone not to work. Otherwise every was clean, orderly, and well maintained. The staff were very nice, both at the front desk and in the restaurant. Would likely stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Janice

Toilets need updating. Need walk-in shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mystique

Stayed 1 night in Sep 2024