4/10 Poor
Audrey
Travelled with family
28 May 2024
Disliked: Cleanliness, staff & service, amenities
The only good thing about this place honestly is the location, but the rest was awful for us. We arrived and had to wait over an hour for someone to come and check us in, and tried calling and contacting them several time with no answer (the phone numbers we found were out of service). When the host finally arrived, he started shouting at us (asking why we didn’t call, but we did call around 10 times) and talking to us in a disrespectful way as if he did not just make us wait for over an hour after all the traveling we just did.
Anyway, he upgraded our room for a kitchen that we didn’t need in order to allow himself to remove our breakfast, that was supposed to be included in our stay. But considering the cleanliness of the place not eating their breakfast is a positive thing. Rooms were really dirty, extremely bad smell in the bathroom and beds were uncomfortable.
Overall, bad experience here and please trust the reviews, cuz we saw them and ignored them thinking it might be just a few times. But as we noticed after discussions with other guests, this is happening to everyone that stays here. No service, horrible treatment and attitude and dirty rooms. Be aware.
Audrey
Stayed 2 nights in May 2024