Because of my itinerary I didn’t get to be in the hotel when there was staff. The few times I did see them, the staff were friendly, However, I didn’t get to see the extra attention that I read in the other reviews. Also, the two times I ate in there the food was good. But then again that all depends on that person, almost the same thing everyday and not many option. The bed was horrible, like I couldn’t sleep at all the first time. I ask to be change it, which they did, it was ok. Overall, for the price, it was a very good hotel because everything I ask, I got it by the next day. The check in was good and the hotel is very clean. However, you have to ask for something to happen and they don’t go the extra mile like the other reviews make it seem so. Still I will recommend it but be very clear on what you want.