6/10 Okay
Jennifer
Travelled with family
28 Oct 2024
Liked: Cleanliness
Disliked: Staff & service
There is no reception here. Only remote help. I have bo idea if it was AI or a person. Very impersonal regardless. The doors unlock via your smartphone and this poses no issue unless checking in or out. This facility turns on at 3pm and off at check out 10am. My husband also got stuck outside having gone to get pastries for breakfast. This meant me going out into common areas in my pj’s hoping my phone didn’t run into the same issues as his.
When it works, great when it doesn’t potentially dangerous. What of someone had to get back to take medication or deal with urgent correspondence but found themselves locked out? We would never choose a hotel like this again. It’s not helpful, just someone saving money in the wrong way.
Hotel otherwise is pleasant but the lack of human contact put us off entirely.
Jennifer
Stayed 4 nights in Oct 2024