I picked this hotel because it’s very close to Roma Termini. The rating seemed safe and it was only for two nights. Checking was fast and easy. Upon getting to the room, we couldn’t get the air conditioning to work, no buttons or dials as the remote was at the front desk, I wonder why. Upon getting it, the unit wouldn’t turn on. We informed the front desk as we were leaving it wouldn’t turn on. She came to our room, hit the reset button on the remote and the unit, she’s done this before it seems. Neither worked, then unplugged the unit from the wall, which tripped the circuit breaker, then it worked. Great we left. Came back that night and it worked for 30 mins when we got back and never again during our stay. We were given a fan for our room the next day. The in room fridge never worked either so we couldn’t even have a cold bottle of water. The morning of our last night, I was told the owner offered compensation for the AC and fridge not working, €10! Yes, ten euros. I was a little shocked at the small jesters. The front desk attendant said she would call to see if the owner would consider €16, the amount of the room taxes. I went back to the room and didn’t get a response from her. Upon checking out, we learned the owner didn’t approve the additional six euros. That was the icing on the cake.