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The Wilshire Grand Hotel

3.5 star property

Photo gallery for The Wilshire Grand Hotel

Suite, 1 King Bed with Sofa bed | Jetted tub
Daily buffet breakfast for a fee
Lobby sitting area
Lobby sitting area
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
350 Pleasant Valley Way, West Orange, NJ, 07052
  • Pleasantdale Chateau
    ‪14 min walk‬
  • Eagle Rock Reservation
    ‪3 min drive‬
  • Essex County Country Club
    ‪4 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Bathroom

Superior Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Courtyard view

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Cambria Hotel West Orange

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (1004)
The price is NZ$322
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Cambria Hotel West Orange

About the area

West Orange

Located in West Orange, The Wilshire Grand Hotel is in the business district, a 3-minute drive from Eagle Rock Reservation and 5 minutes from Montclair Art Museum. .This family-friendly hotel is 3.9 mi (6.2 km) from Turtle Back Zoo and 3.9 mi (6.3 km) from Wellmont Theatre.

What's nearby

  • Pleasantdale Chateau - 14 min walk - 1.2 km
  • Montclair Art Museum - 5 min drive - 5.0 km
  • Wellmont Theatre - 7 min drive - 6.4 km
  • Turtle Back Zoo - 7 min drive - 6.3 km
  • Prudential Center - 13 min drive - 14.1 km

Getting around

  • Orange Station - 6 min drive
  • Orange Street Station - 10 min drive
  • Newark Liberty Intl. Airport (EWR) - 30 min drive

Restaurants

  • ‪Chit Chat Diner - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪TGI Friday's - ‬4 min drive
  • ‪Pleasantdale Chateau - ‬3 min drive

About this property

The Wilshire Grand Hotel

Family-friendly hotel with free valet parking and area shuttle service
The Wilshire Grand Hotel offers 89 air-conditioned accommodations with espresso makers and safes. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This West Orange hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
You can enjoy a meal at GRILL 350 GRILL & BAR serving the guests of The Wilshire Grand Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in West Orange? This hotel has 19999 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
GRILL 350 GRILL & BAR - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle up to 5 mi
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • GRILL 350 GRILL & BAR

Things to do

  • Fitness centre
  • Free bike hire
  • Mini golf
  • Yoga classes

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (19999 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Microwave
  • Paper towels
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Wilshire
Grand Wilshire Hotel
Wilshire Grand Hotel West Orange
Wilshire Grand West Orange
Wilshire Hotel
Wilshire Grand Hotel
Wilshire Grand
Hotel Wilshire Grand
The Wilshire Grand Hotel Hotel
The Wilshire Grand Hotel West Orange
The Wilshire Grand Hotel Hotel West Orange

The Wilshire Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1007 reviews
Rating 8 - Good. 266 out of 1007 reviews
Rating 6 - Okay. 105 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

A

Disliked: Cleanliness, property conditions & facilities
smoked in it and I reported it to the staff the next morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Vishal

Liked: Staff & service, property conditions & facilities
The Grill was (permanently?) closed but there was no notice on their website.
Stayed 1 night in Nov 2024

8/10 Good

Twizzy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Danita

Business traveller
Disliked: Property conditions & facilities
Rooms smelled musty and the sofa was dirty. The bathroom only had one washcloth for 2 people
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk Shanty was amazing. Very friendly and accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Ulrick, West orange

Stayed 1 night in Nov 2024

2/10 Terrible

Houda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a room that nothing worked in it(heat, jacuzzi, Fridge... Staff are unprofessional, the housekeeper insisted to clean the room while my husband is in the shower. I said we will be out in half an hour, she said " oh no, I don't have time in half an hour.
Stayed 2 nights in Nov 2024

8/10 Good

Katheryne

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Aletha, Newark

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel, but the concierge was not knowledge about my vip status or Benedict’s with Expedia and so I did not receive them. Which was one of the reasons I booked a stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Wilshire Grand Review
Room was nice and comfortable. Property generally in good shape. Hallways smelled a bit dank. Secondary lock on door did not work. Shower tub drain was slow/clogged.
Stayed 2 nights in Nov 2024

4/10 Poor

Roxann

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Old hotel with wall sockets falling out and could not charge phone. Locks on doors old worn out with screws missing. Food was terrible. Advertised waffle maker and was told it was broken. No fruit, greasy sausage and powdered eggs.
Stayed 1 night in Nov 2024

6/10 Okay

Steve

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MARIE

Travelled with family
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Our stay was pleasant and comfortable. It’s a home away from home. The front desk is always very friendly and welcoming
Stayed 1 night in Nov 2024

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities
This is my hometown and it's central to all the areas I like to visit..plus it has history since I remember when it was Goldman's.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wilshire Grand
Big room and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Virginia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very comfortable and spacious. Everything was neat and very clean. Breakfast was powered eggs , that was okay a leadtcwe got a free breakfast 😋
Stayed 2 nights in Nov 2024

6/10 Okay

Brittany

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The condom wrapper in the hallway was a nice touch!
Stayed 1 night in Nov 2024

2/10 Terrible

Cathy

No pride in facilitating quality!!
Arrived to the wrong room, i.e. handicap. Go back to the desk received another room. This 2nd room was not what I reserved either. but how much is it worth to have to put yourself through the aggravation to get what I really wanted and paid for! We emailed in advance for additional towels with walk in shower with a hard chair. No, Nope! The front desk said he was by himself and I couldn’t get them.smh Requested a later time to checkout, I was told, to call in the morning. Breakfast, a joke! No OJ, a broken pancake mix dispenser held, squirting out everywhere. As frustrating as travel is being elderly and handicapped, to pay this overpriced experience, money for frustration and severe disappointment as this is our last birthday together… without satisfaction, in a room that was reserved prior to arriving.The freezer part of the refrigerator had about a 3 inch section of ice surrounding it. Not to mention, only 2 towels 2washrags and no bare necessities. The small refrigerator was frozen over that nothing could fit in, (see photo)The breakfast that they talk state, powdered scrambled eggs, a pancake machine that the pancake batter exploded onto one of the customers hands, and he stood there preventing additional spillage, it would be for several minutes before someone helped I’m unsure if I’ll hear anything from anyone either from hotels.com or that facility!!. But what a horrible experience to waste money on while getting nothing out of it.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect for a 1 night stay
Stayed 1 night in Nov 2024

8/10 Good

Rosemonde Previl

Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they try to accommodate their guests
Stayed 1 night in Nov 2024

2/10 Terrible

Millicent

Business traveller
Disliked: Staff & service
receptionist was rude
Stayed 1 night in Nov 2024