Candlewood Suites Roswell New Mexico, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Roswell New Mexico, an IHG Hotel

Property amenity
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
In-room safe, desk, iron/ironing board, free WiFi
Interior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
4 Military Heights Drive, Roswell, NM, 88201
  • Eastern New Mexico Medical Center
    8 min walk
  • Lovelace Regional Hospital
    10 min walk
  • New Mexico Military Institute
    10 min walk
  • Roswell, NM (ROW-Industrial Air Center)
    16 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

  • 49 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Roswell

When you stay at Candlewood Suites Roswell New Mexico, an IHG Hotel in Roswell, you'll be next to a golf course, within a 10-minute walk of Eastern New Mexico Medical Center and Lovelace Regional Hospital. .This golf hotel is 0.5 mi (0.8 km) from New Mexico Military Institute and 1 mi (1.7 km) from Woof Bowl Dog Park.

What's nearby

  • Eastern New Mexico Medical Center - 8 min walk - 0.7 km
  • New Mexico Military Institute - 10 min walk - 0.9 km
  • Roswell Museum - 3 min drive - 2.2 km
  • Alien Zone - 4 min drive - 3.0 km
  • International UFO Museum - 4 min drive - 3.1 km

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬12 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Blake's Lotaburger - ‬2 min drive

About this property

Candlewood Suites Roswell New Mexico, an IHG Hotel

Hotel in Roswell with a 24-hour fitness center and a 24-hour front desk
Candlewood Suites Roswell New Mexico, an IHG Hotel offers 87 accommodations with DVD players and safes. 32-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 87 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Roswell New Mexico, an IHG Hotel.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A bus station shuttle is provided at no charge, and free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Free bus station shuttle

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • DVD player
  • Fence around the pool
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Golf cart
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 1 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 1 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites NEW MEXICO
Candlewood Suites NEW MEXICO Hotel
Candlewood Suites NEW MEXICO Hotel ROSWELL
Candlewood Suites ROSWELL
Candlewood Suites ROSWELL NEW MEXICO
Candlewood Suites Roswell New Mexico Hotel

Candlewood Suites Roswell New Mexico, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 726 reviews" "
Rating 8 - Good. 204 out of 726 reviews" "
Rating 6 - Okay. 87 out of 726 reviews" "
Rating 4 - Poor. 31 out of 726 reviews" "
Rating 2 - Terrible. 19 out of 726 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ken

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

larry

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff - always welcoming
Stayed 1 night in Aug 2024

6/10 Okay

Jeff

Business traveller
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice1
Nice hotel, nice staff, close to restaurants in a cute quirky town. Unfortunately, the pool and hot tub were unavailable. Given that it is about 100d outside, we were not too happy. When we complained, they comped us a free night. So VERY responsive and accommodating.
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice rooms, clean and well stocked. Friendly staff. No complaints
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Been here before just a good hotel
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The 2 things that I didn't know was how hard the beds were and the fact that there's a $30 incidentals fee tacked on. I was not aware of it. I hope to get reimbursed for that. The beds were really stiff and uncomfortable. Did not get a good night sleep. The pool was nice, we had it to ourselves. No continental breakfast. But overalls friendly, helpful.
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice. Appreciated the full size fridge with ice maker. Also the kitchenette with all we needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsey, Albuquerque

Stayed 2 nights in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros and cons
During our (4 adults, 2 pugs) one night stay in Roswell, we stayed here mostly because it was pet friendly and offered two queen beds vs. Two double beds like other hotels. The beds were very uncomfortable and left us all too tired and painful to complete our activities the next day. Our room was also very warm even though we had the thermostat at 60°. The hotel and room were very clean and staff were very nice. The pet area was conveniently located in the back but offered little to no grass (pea gravel) so we walked across the street to a neighboring hotel to use their pet area. It was also much cleaner.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jacquita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a pretty good stay although we thought it was a bit pricey.
Stayed 3 nights in Jul 2024

8/10 Good

Susan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty nice property, off the road a bit so it was very quiet. Very clean, had a kitchenette, and also the front desk lady was helpful. Stayed here for a business trip to Roswell and then a tourist trip to Carlsbad.
Stayed 1 night in Jul 2024

8/10 Good

Norma

Stayed 1 night in Jun 2024

10/10 Excellent

CH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Even though we didn't use it, we especially liked the "if you need it" option - slow cooker and other items that would come in handy for a few days or extended stay. Marvelous staff.
Stayed 1 night in Jun 2024

8/10 Good

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoued our over night stay. We just need a room to rest for the night. The location is convenient, walking distance from few good restaurants
Stayed 1 night in Jun 2024

4/10 Poor

Paul

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was not kept clean. The pool was dirty with the chlorine problem. The hot tub is broke down and gross not impressed at all about your property more than likely will not stay with your franchise again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Marc

Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Dianne, Daytona Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean! Comfortable beds and spacious room with kitchen. Location good and staff very nice. The only drawback is outside needs power wash and it’s a bit rundown but that did not take away from the fact it had great air conditioning… it was very hot outside and the feel they really took pride in cleanliness which I appreciated.
Stayed 1 night in May 2024