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Royal Wells Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Wells Hotel

Exterior
Terrace/patio
Family Double or Twin Room
Bar (on property)
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking included
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Tunbridge Wells Museum and Art Gallery
    6 min walk
  • Trinity Theatre
    7 min walk
  • Assembly Hall Theater
    8 min walk
  • London (LGW-Gatwick)
    52 min drive

Room options

View all photos for Feature Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room ( Zip)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room ( Zip)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 Double Bed

Luxury Studio Suite, 1 Double Bed

Luxury Studio Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room

Family Double or Twin Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

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About the area

Royal Tunbridge Wells

A stay at Royal Wells Hotel places you in the heart of Royal Tunbridge Wells, within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre. .This hotel is 12.4 mi (19.9 km) from Hever Castle and Gardens and 18.8 mi (30.3 km) from Surrey Hills.

What's nearby

  • Assembly Hall Theater - 8 min walk - 0.7 km
  • Pantiles - 11 min walk - 1.0 km
  • Dunorlan Park - 19 min walk - 1.6 km
  • Salomons Centre - 4 min drive - 3.4 km
  • Groombridge Place - 7 min drive - 6.6 km

Getting around

  • Tunbridge Wells Station - 11 min walk
  • Gatwick Airport (LGW) - 52 min drive

Restaurants

  • ‪Fuggles Beer Cafe - ‬5 min walk
  • ‪Opera House - ‬6 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪The George - ‬3 min walk

About this property

Royal Wells Hotel

Edwardian hotel with a restaurant and a bar
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at The Brasserie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Royal Tunbridge Wells? This hotel has 915 square feet (85 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Brasserie - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Brasserie

Things to do

  • Bike rentals

Family friendly

  • High chair

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (915 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – April 2021
  • Reusable cups only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between July 19 and July 21.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 439 out of 804 reviews" "
Rating 8 - Good. 264 out of 804 reviews" "
Rating 6 - Okay. 70 out of 804 reviews" "
Rating 4 - Poor. 23 out of 804 reviews" "
Rating 2 - Terrible. 8 out of 804 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Royal Wells hotel. All the staff were most helpful and welcoming. Our room was comfortable and very clean. The restaurant was vey good. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area for a wedding.
We enjoyed our stay very much. Nothing too much trouble. Room really nice and spacious as was the bathroom. We had an evening meal and breakfast all good quality and good choice at breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Wo Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely homelike hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was rather horrible as the room didn’t have hot water, so we had to take cold showers and at times no water at all…really disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

2/10 Terrible

Alistair

I tried to change my booking but they would not refund and Hotel.com did not help
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well presented accommodation. Good choice of food in restaurant and excellent service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding stay
Had a really lovely stay, arrived at hotel early as we had a wedding. Checked but room wasn't ready so left luggage at reception and when we returned late in the evening it had been delivered to our roon
Stayed 1 night in Jun 2024

4/10 Poor

Malcolm

Stayed 1 night in Jun 2024

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard and lumpy pillows couldn’t sleep
Lovely hotel and great service. Pillows extremely uncomfortable, hard and very lumpy and told that’s all they had so I didn’t sleep well at all, so won’t be returning.
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Stayed 1 night in Jun 2024

10/10 Excellent

Shyned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Patricia

Liked: Staff & service, room comfort
Stayed 3 nights in May 2024

8/10 Good

Lesley

Travelled with family
Liked: Room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The staff were great and so welcoming , lovely clean hotel
Stayed 1 night in May 2024

6/10 Okay

Gerald J M

Disliked: Staff & service, room comfort
The receptionist was very helpful. The room perfectly adequate, BUT the room was very cold. The radiator and towel rail were not working. Food was very good, BUT the service shocking! 45 mins for our mains to arrive and over 30mins for desserts. Car parking was very conveniently right outside. Would not rebook for that Hotel.
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, thoughtful staff, very helpful. Several small touches to facilities that made it feel more welcoming
Stayed 1 night in May 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry, unable to review properly - I arrived at 7pm, jet lagged from an overnight flight from Canada. I had a nice meal with my brother and his wife and went to bed. I woke up at ten to eleven (check out is at eleven), threw on some clothes and left. Unable to comment on the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in May 2024