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JW Marriott Hotel Frankfurt

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December 2024
January 2025

Photo gallery for JW Marriott Hotel Frankfurt

Premium bedding, down duvets, minibar, in-room safe
55-inch LED TV with digital channels, TV, iPod dock
Sauna, aromatherapy, hot stone massages, deep-tissue massages
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service

Explore the area

Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
  • MyZeil
    1 min walk
  • Hauptwache
    4 min walk
  • Römerberg
    9 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    27 min drive

Room options

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room

Junior Suite, 1 King Bed

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room

Junior Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living room

Grand Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Steigenberger Icon Frankfurter Hof

Spa
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1003)
The price is NZ$479
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Steigenberger Icon Frankfurter Hof

About the area

Frankfurt

With a stay at JW Marriott Hotel Frankfurt, you'll be centrally located in Frankfurt, steps from MyZeil and within a 10-minute walk of Römerberg. .This family-friendly hotel is 0.5 mi (0.9 km) from Alte Oper and 1 mi (1.7 km) from Frankfurt Christmas Market.

What's nearby

  • MyZeil - 1 min walk
  • Römerberg - 9 min walk
  • Alte Oper - 9 min walk
  • Frankfurt Christmas Market - 9 min walk
  • Congress Center Messe Frankfurt - 6 min drive

Getting around

  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 27 min drive

Restaurants

  • ‪ALEX Frankfurt MyZeil - ‬6 min walk
  • ‪Buena Vista - ‬2 min walk
  • ‪Weidenhof - ‬6 min walk
  • ‪Maruyasu Sushi Restaurant - ‬4 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping center, steps from MyZeil
JW Marriott Hotel Frankfurt offers 218 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Frankfurt hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool or health club.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Make yourself at home in one of the 218 guestrooms featuring iPod docking stations and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include babysitting (surcharge), shopping on site, and a fireplace in the lobby.
Grab a bite at HERITAGE Frankfurt PopUp, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 12:30 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Frankfurt? This hotel has 3918 square feet (364 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 12:30 PM.
HERITAGE Frankfurt PopUp - This restaurant serves dinner only.
El Rayyan - This restaurant specializes in Middle Eastern cuisine. Open daily.
Ember Bar & Lounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Covered self parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–12:30 PM on weekends: EUR 48 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • HERITAGE Frankfurt PopUp
  • El Rayyan
  • Ember Bar & Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3918 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Detox wraps
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Hand-held shower head
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 55-inch LED TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or health club
Guests under 5 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

JW Marriott Hotel Frankfurt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1001 reviews" "
Rating 8 - Good. 156 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Stayed 2 nights in Aug 2024

10/10 Excellent

Milan, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a lovely stay at the JW Marriott. The hotel is beautiful, the staff is terrific, and the location is perfect (close to everything in the center of Frankfurt). Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Jul 2024

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daciana

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay
Exceptional.. Service was amazing. Rooms were top of the line. All staff was polite and courteous. Concierge “Timos” was so helpful and welcoming!! I will certainly stay there again.
Stayed 3 nights in Jul 2024

8/10 Good

Yaser, Shaab

Liked: Cleanliness, staff & service
The hotel is in a great location - with the My Zeil literally attached to the hotel
Stayed 1 night in Jul 2024

8/10 Good

Cozmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Collin, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of getting around city great location
Stayed 1 night in Jul 2024

2/10 Terrible

AARON

Stayed 2 nights in Jul 2024

10/10 Excellent

Ho Him

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff Willing to proactively reach out to us for any help
Stayed 2 nights in Jul 2024

10/10 Excellent

Elisabeth, Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Fantastic bedding, great housekeeping, super helpful bell-person staff and front end staff. Loved the breakfast and complimentary water/drinks. Instant shopping right outside. I would stay here again as my first choice. I will have to check out other JW Marriotts now too
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Europe.
My wife and I stayed at the Marriott for one night (Deluxe room) in July 2024. This was our second stay during our six-week European trip. We stayed for two nights at the beginning of our trip, having flown into Frankfurt from Asia. We were so impressed with this hotel, we decided to stay one more night before our return flight from Frankfurt, rather than travel directly to the airport. We were very, very happy with this decision! We received an upgrade to a beautiful suite overlooking the city. The room was incredible! Beautiful, large and luxurious. In general, the hotel and the rooms are very modern, new and have everything you could possibly need for a comfortable stay. The location is also perfect, and the hotel personnel are lovely and very helpful. This will be the only place we will ever stay in Frankfurt. We were overcharged (€75) for a taxi ride from the hotel to the airport (nothing to do with the Hotel), so make sure you either agree on the charge up front, or that the taxi uses the meter. I usually follow this, but just forgot this time.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Florjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Franco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Darren

Stayed 1 night in Jun 2024

10/10 Excellent

Taner, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a lot of restaurants, stores nearby, staff is very friendly and helpful, extremely clean and safe hotel! Definitely will come back again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stray in Frankfurt . Beautiful hotel , great location , helpful , competent , friendly staff ! Anna and Carlo at reception stood out for courtesy and great social skills . We shall definetely return and use the Marriott chain of hotel again !
Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandro, san antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to everything! Restaurant is great if you do not feel like leaving hotel after a busy day.
Stayed 2 nights in Jun 2024