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The Mermaid Inn

3.0 star property

Photo gallery for The Mermaid Inn

Front of property
Exterior
Interior
Bar (on property)
Family Quadruple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Mermaid Street, Rye, England, TN31 7EY
  • 1066 Country Walk
    ‪6 min walk‬
  • Rye Harbour Nature Reserve
    ‪6 min drive‬
  • Camber Sands
    ‪10 min drive‬

Room options

View all photos for Double Room (Historical Character)

Double Room (Historical Character)

Double Room (Historical Character)

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Four Poster Bed)

Double Room (Four Poster Bed)

Double Room (Four Poster Bed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Small)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (Small)

  • Sleeps 3
  • 1 Double Bed

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Front of property

The Playden Oasts Inn

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  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (207)
The price is NZ$286
for 1 room
includes taxes & fees
29 Mar - 30 Mar
The Playden Oasts Inn

About the area

Rye

With a stay at The Mermaid Inn in Rye, you'll be within a 10-minute drive of Camber Sands and Lamb House. .This hotel is 0.1 mi (0.2 km) from Rye Heritage Centre and 0.1 mi (0.2 km) from St Anthony of Padua.

What's nearby

  • Rye Castle Museum - 4 min walk - 0.3 km
  • 1066 Country Walk - 6 min walk - 0.5 km
  • Rye Harbour Nature Reserve - 6 min drive - 3.5 km
  • Camber Sands - 10 min drive - 6.3 km
  • Great Dixter House and Gardens - 14 min drive - 14.5 km

Getting around

  • Rye Station - 4 min walk

Restaurants

  • ‪Cinque Ports Arms - ‬3 min walk
  • ‪Rye Waterworks Micropub - ‬5 min walk
  • ‪The Fig - ‬4 min walk
  • ‪Ypres Castle Inn - ‬3 min walk
  • ‪The Crown Inn - ‬3 min walk

About this property

The Mermaid Inn

Hotel in Rye with free breakfast and a 24-hour front desk
The Mermaid Inn offers 31 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Stay in one of 31 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as wireless internet access (surcharge) and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 8 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
A complimentary full breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Giant’s Fireplace Bar

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mermaid Inn Rye
Mermaid Rye
The Mermaid Inn Rye
The Mermaid Inn Hotel
The Mermaid Inn Hotel Rye

The Mermaid Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 218 reviews
Rating 8 - Good. 62 out of 218 reviews
Rating 6 - Okay. 16 out of 218 reviews
Rating 4 - Poor. 4 out of 218 reviews
Rating 2 - Terrible. 2 out of 218 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this unique place. The staff was warm and welcoming and very accommodating and the surrounding area was gorgeous to wander. Given the age of the Inn, the facilities are excellent, although an upgrade in the bathroom, especially the shower, would be nice. Overall though, I highly recommend this wonderful, historic, and charming place!
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 1 night in Jul 2022

6/10 Okay

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Stayed 1 night in May 2022

8/10 Good

Anthony

Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing and overpriced.
Check in was chaos with our room not ready and different excuses being made. You will be allocated an inferior room with fake beams and tatty modern furniture in an annexe if you don’t specify the exact room you want ( but be charged the same price ) Parking is very tight , we were glad we took our older car. Our bathroom was little more than a broom cupboard with a pokey cubicle and no water pressure. Any ghostly activities are more likely to be other people snoring , plumbing issues or the battery dying in your smoke detector. Food here is pretty awful , very limited choice for breakfast . Bar meals only in the evening due to lack of staff. No nice finishing touches or attention to detail we get in similar priced hotels elsewhere. It’s a beautiful old hotel let down by poor management relying on the character of the place to fill it .
Stayed 1 night in Apr 2022

10/10 Excellent

Mrs Jennifer S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Lady julie

Stayed 1 night in Apr 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

6/10 Okay

Glen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Interesting very old building with a lot of character. The desk staff seemed irritated and inconvenienced to be welcoming guests, but the gentleman who showed us to our room was very friendly and joyful.
Stayed 1 night in Apr 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find ….
What a find. Fascinating hotel, best staff I’ve come across in a long time, great food and drink. Highly recommend a stay and Rye itself if beautiful.
Stayed 2 nights in Apr 2022

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Inn with oodles of character
Love the Mermaid Inn, it is steeped in history, lots of tales of smugglers and ghosts and full of character. All in the beautiful historic town on Rye with excellent shopping and places to visit.
Stayed 1 night in Apr 2022

10/10 Excellent

JLB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant, nice atmosphere within the hotel.
Stayed 2 nights in Mar 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great Hotel
Fantastic hotel with exceptional staff. the food was great and the hotel oozed character
Stayed 2 nights in Feb 2022

10/10 Excellent

Chester

Stayed 1 night in Feb 2022

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent central location with friendly staff. Food is very good. I would recommend and visit again.
Stayed 1 night in Feb 2022

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After battling several cancelled trains due to Storm Eunice, we received a very warm welcome from the front desk. We stayed in room 20 and this was a clean, characterful space with a four poster bed. The historical building of the hotel is incredible, and it's well worth having a drink there in the guests-only bar too.
Stayed 1 night in Feb 2022

10/10 Excellent

Michael

Stayed 1 night in Feb 2022

8/10 Good

derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great ambiance, log fires and cozy nooks. I would rate the restaurant far lower than the hotel. Had lobster which was more rubber than food, terribly over-cooked. Wait staff were very attentive and helpful.
Stayed 2 nights in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS PLACE!
Amazing spot! A must-stay place in Rye!
Stayed 1 night in Jan 2022

4/10 Poor

David T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing.
This hotel is very old and really quite lovely but the bathrooms are outdated. Our room was advertised as coming with a shower, but it was a hand held. There wasn’t enough height to stand up and there was no water pressure. Very unpleasant. The restaurant is overpriced for mediocre food. The staff did everything they could to make our evening pleasant but the poor quality of our meal over-rode their efforts. I’d never recommend this hotel.
Stayed 1 night in Feb 2022

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, cosy and clean throughout
Stayed 1 night in Jan 2022

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022